WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-3109

Softchoice Server Error

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Submission
    • Environment:
      Production
    • Reported by:
      Support
    • Module:
      ACA
    • Issue Importance:
      Must Have

      Description

      Hi all -

      Trying to re-run the 1095C forms for Softchoice for their correction file and getting a server error -

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          jennifer.leugers Jennifer Leugers created issue -
          Hide
          Permalink
          satyap Satya added a comment -

          Vijay Siddhashyam sharmaSachin Hingole

          Show
          satyap Satya added a comment - Vijay Siddha shyam sharma Sachin Hingole
          satyap Satya made changes -
          Field Original Value New Value
          Assignee Satya [ ID10004 ] Nandkumar [ satyap ]
          satyap Satya made changes -
          Issue Importance Must Have [ 11800 ]
          satyap Satya made changes -
          Component/s ACA [ 10004 ]
          Hide
          Permalink
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -


          Can you Please look into this.

          Show
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Can you Please look into this.
          nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
          Assignee Nandkumar [ satyap ] Ramya Tantry [ ramya.tantry ]
          Hide
          Permalink
          ramya.tantry Ramya Tantry (Inactive) added a comment -

          Sachin Hingole

          In report customization,order by field contained text as "SSN/SIN".
          Usually this field is Social Security Number.
          Due to '/' it was throwing error while writing PDF.

          I have replaced SSN/SIN with Social_Security_No. and furnished the report.
          Please verify.

          Show
          ramya.tantry Ramya Tantry (Inactive) added a comment - Sachin Hingole In report customization,order by field contained text as "SSN/SIN". Usually this field is Social Security Number. Due to '/' it was throwing error while writing PDF. I have replaced SSN/SIN with Social_Security_No. and furnished the report. Please verify.
          ramya.tantry Ramya Tantry (Inactive) made changes -
          Assignee Ramya Tantry [ ramya.tantry ] Sachin Hingole [ sachin.hingole ]
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Attachment SoftChoiceLatestRun.png [ 20309 ]
          Hide
          Permalink
          sachin.hingole Sachin Hingole (Inactive) added a comment -

          Nandkumar Prabhakar Karlekar shyam sharma Ramya Tantry Rakesh Roy

          Hi Jennifer Leugers,

          We have fixed the problem with Softchoice and re-ran 1095C report.
          Please refer latest run for the 1095C correction records.

          Let us know if any action required from our side.

          Thanks,
          Sachin Hingole

          Show
          sachin.hingole Sachin Hingole (Inactive) added a comment - Nandkumar Prabhakar Karlekar shyam sharma Ramya Tantry Rakesh Roy Hi Jennifer Leugers , We have fixed the problem with Softchoice and re-ran 1095C report. Please refer latest run for the 1095C correction records. Let us know if any action required from our side. Thanks, Sachin Hingole
          sachin.hingole Sachin Hingole (Inactive) made changes -
          Assignee Sachin Hingole [ sachin.hingole ] Jennifer Leugers [ jennifer.leugers ]
          Resolution Done [ 10000 ]
          Status Open [ 1 ] Resolved [ 5 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          Transition Time In Source Status Execution Times
          Sachin Hingole (Inactive) made transition -
          Open Resolved
          		13h 3m 1

            People

            Assignee:
            jennifer.leugers Jennifer Leugers
            Reporter:
            jennifer.leugers Jennifer Leugers
            Votes:
            0 Vote for this issue
            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: