WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3250

Received a server error message when I clicked “Search” on the “Pending Queue” page.

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Wellness
    • Labels:
      None
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have
    • Sprint:
      Bugs-Must Fix- Pilot July2016

      Description

      While doing some testing under the administrator (adminsmhsd, Password@1), I received a server error message when I clicked “Search” on the “Pending Queue” page.

        Attachments

        1. Wellness_JIRA3250_DDL_Script.sql
          3 kB
        2. 07_04_2016_13_15_20_979_1_3.txt
          3 kB
        3. Server Error_Pending Queue.png
          Server Error_Pending Queue.png
          208 kB
        4. 07_20_2016_12_21_25_406_1_3.txt
          3 kB
        5. Server Error_Pending Queue.png
          Server Error_Pending Queue.png
          227 kB
        6. screenshot-1.png
          screenshot-1.png
          248 kB
        7. Pass.png
          Pass.png
          243 kB
        8. Pending Queue_Server error.png
          Pending Queue_Server error.png
          200 kB
        9. Pending Queue_Server error_ASML.png
          Pending Queue_Server error_ASML.png
          200 kB

          Activity

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          12 older comments
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on stage with ASML for hspl. Server error observed on selecting Search button on Pending Queue screen. PFA screen shot.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage with ASML for hspl. Server error observed on selecting Search button on Pending Queue screen. PFA screen shot.
          Hide
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          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on stage using below companies. Here, server error is not observed.
          DC
          Austin for HSPL
          Utah Valley University For HSPL
          MATT

          But it is observed on ASML for HSPL only as mentioned above.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using below companies. Here, server error is not observed. DC Austin for HSPL Utah Valley University For HSPL MATT But it is observed on ASML for HSPL only as mentioned above.
          Hide
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          umesh.kadam Umesh Kadam (Inactive) added a comment -

          Hi Rajendra Joshi,

          Please find below our analysis.

          Concern For ASML for HSPL, 'Search' on the 'Pending Queue' was not working.
          Cause AdditionalTextbox field named 'one' was added in 'Demographics' form using 'Form Builder' page, and was mapped to wrong column (i.e. 'one113242', shown in screenshot)
          Correction This is data issue and re-saving of the form using 'Form Builder' page will resolve this issue. I've done the same on 'ASML for HSPL' for now.

          Thanks and Regards,
          :: Umesh Kadam

          CC : Amruta Lohiya

          Show
          umesh.kadam Umesh Kadam (Inactive) added a comment - Hi Rajendra Joshi , Please find below our analysis. Concern For ASML for HSPL, 'Search' on the 'Pending Queue' was not working. Cause AdditionalTextbox field named 'one' was added in 'Demographics' form using 'Form Builder' page, and was mapped to wrong column (i.e. 'one113242', shown in screenshot) Correction This is data issue and re-saving of the form using 'Form Builder' page will resolve this issue. I've done the same on 'ASML for HSPL' for now. Thanks and Regards, :: Umesh Kadam CC : Amruta Lohiya
          Hide
          Permalink
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Stage using company ASML for HSPL. The server error issue is resolved now. Search functionality is working correctly.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Stage using company ASML for HSPL. The server error issue is resolved now. Search functionality is working correctly.
          Hide
          Permalink
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Verified on Production using company City of Lake worth for HSPL and EBS Exchange. Above issue is resolved now.

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Production using company City of Lake worth for HSPL and EBS Exchange. Above issue is resolved now.

            People

            Assignee:
            rakeshr Rakesh Roy (Inactive)
            Reporter:
            rakeshr Rakesh Roy (Inactive)
            Account Executive:
            Evan Tuckey (Inactive)
            Developer:
            Umesh Kadam (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Dev Due Date:
              Pre-Prod Due Date:
              Production Due Date: