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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Platform
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Labels:None
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Environment:Production
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Module:BenAdmin
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Reported by:Support
Hi team,
I’m not sure if the file exported successfully today, even though it was scheduled. No date/time stamp was found with today’s date under run date maintenance.
So, I manually exported the file just now, but I only got the notification below and not the second notification to check FTP. Also, still, no date/time stamp was found under run date maintenance and a copy of the file was not found under “View Exported Files.”
Company Name: PrimeHealthcare
Company Template: _Prime Healthcare Services VSP_834 5010
Vijayendra Shinde Thank you for checking. This issue has been resolved by re-uploading the same PGP. I am closing this ticket.
Hi Van,
Sorry for updating this ticket late.
This was issue due to PGP. We have already fixed this issue. I am adding scheduler log for you reference. File has been exported by scheduler on 2/4/2016.
Company : PrimeHealthcare
TemplateName : _Prime Healthcare Services VSP_834 5010
DateTime : 2/4/2016 8:06:53 AM
Status : Exported successfully.
Record Count : 4503
Notified Email Addresses : workterradex@ebsbenefits.com;van.nguyen@ebsbenefits.com
FTP IP Address : FTP URL: ftp.vsp.com
FTP Upload Start Time : 2/4/2016 8:07:29 AM
FTP Upload End Time : 2/4/2016 8:07:38 AM
FTP response : Success
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Please let me know if you still face any issue in this.