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Type:
Bug
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Platform
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Labels:None
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Environment:Production
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Module:BenAdmin
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Reported by:Support
Hi team,
I’m not sure if the file exported successfully today, even though it was scheduled. No date/time stamp was found with today’s date under run date maintenance.
So, I manually exported the file just now, but I only got the notification below and not the second notification to check FTP. Also, still, no date/time stamp was found under run date maintenance and a copy of the file was not found under “View Exported Files.”
Company Name: PrimeHealthcare
Company Template: _Prime Healthcare Services VSP_834 5010
| Field | Original Value | New Value |
|---|---|---|
| Assignee | Vijayendra Shinde [ ID10506 ] | Van Nguyen [ van.nguyen ] |
| Status | Open [ 1 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
| Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Reopen in Local [ 10018 ] |
| Status | Reopen in Local [ 10018 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Rejected [ 10004 ] |
| Status | Rejected [ 10004 ] | Closed [ 6 ] |
Vijayendra Shinde Thank you for checking. This issue has been resolved by re-uploading the same PGP. I am closing this ticket.
| Status | Closed [ 6 ] | Reopen in Production [ 10027 ] |
| Status | Reopen in Production [ 10027 ] | In Development [ 10007 ] |
| Status | In Development [ 10007 ] | Local Testing [ 10200 ] |
| Status | Local Testing [ 10200 ] | Stage Testing [ 10201 ] |
| Status | Stage Testing [ 10201 ] | Production Testing [ 10202 ] |
| Resolution | Fixed [ 1 ] | |
| Status | Production Testing [ 10202 ] | Production Complete [ 10028 ] |
| Status | Production Complete [ 10028 ] | Closed [ 6 ] |
| Environment_New | Production [ 18442 ] |
| Transition | Time In Source Status | Execution Times |
|---|
|
10d 13h 47m | 1 |
|
8s | 2 |
|
30s | 2 |
|
1s | 1 |
|
1s | 1 |
|
22d 1h 56m | 1 |
|
5s | 1 |
|
16s | 3 |
|
2s | 1 |
|
2s | 1 |
|
4s | 1 |
|
17d 10h 4m | 1 |
Hi Van,
Sorry for updating this ticket late.
This was issue due to PGP. We have already fixed this issue. I am adding scheduler log for you reference. File has been exported by scheduler on 2/4/2016.
Company : PrimeHealthcare
TemplateName : _Prime Healthcare Services VSP_834 5010
DateTime : 2/4/2016 8:06:53 AM
Status : Exported successfully.
Record Count : 4503
Notified Email Addresses : workterradex@ebsbenefits.com;van.nguyen@ebsbenefits.com
FTP IP Address : FTP URL: ftp.vsp.com
FTP Upload Start Time : 2/4/2016 8:07:29 AM
FTP Upload End Time : 2/4/2016 8:07:38 AM
FTP response : Success
------------------------------------------------------------
Please let me know if you still face any issue in this.