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Type:
Bug
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Status:
Closed
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Issue Importance:
Must Have
I got a server error when I hit select plans - I got a server error
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Hi Rakesh Roy,
Please refer below 3'C for below issue:-
Concern:- Server Error on Select Your plan.
Cause:- We have investigated below issue at our end and observed eligibility of "Dental HMO" plans was not saved properly for Five Guys Demo in Stage. Please note, this issue is only for 'OD TestEmployee Two (77777772)' test user.
We have also verified this issue for other employees and unable to reproduce this issue for other employees.
Correction:- We have saved eligibility of above plans and it is working fine for 'OD TestEmployee Two (77777772)' test user. Please refer attached screen shot for more information.
If client will face this issue in future, we need to regenerate the eligibility of plans.
Please note, this issue was not reproduced in our local environment because we had migrated eligibility of all plans.
Thanks,
Avnish Y