WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3277

Five guys exchange demo - server error on select plans

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Module:
      Exchange
    • Reported by:
      Support
    • Issue Importance:
      Must Have

      Description

      I got a server error when I hit select plans - I got a server error

        Attachments

          Activity

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          rakeshr Rakesh Roy (Inactive) created issue -
          vijays Vijay Siddha (Inactive) made changes -
          Field Original Value New Value
          Assignee Vijay Siddha [ vijays ] Avnish Yadav [ avnish.yadav ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          Hide
          Permalink
          avnish.yadav Avnish Yadav (Inactive) added a comment -

          Hi Rakesh Roy,

          Please refer below 3'C for below issue:-

          Concern:- Server Error on Select Your plan.

          Cause:- We have investigated below issue at our end and observed eligibility of "Dental HMO" plans was not saved properly for Five Guys Demo in Stage. Please note, this issue is only for 'OD TestEmployee Two (77777772)' test user.
          We have also verified this issue for other employees and unable to reproduce this issue for other employees.

          Correction:- We have saved eligibility of above plans and it is working fine for 'OD TestEmployee Two (77777772)' test user. Please refer attached screen shot for more information.
          If client will face this issue in future, we need to regenerate the eligibility of plans.

          Please note, this issue was not reproduced in our local environment because we had migrated eligibility of all plans.

          Thanks,
          Avnish Y

          Show
          avnish.yadav Avnish Yadav (Inactive) added a comment - Hi Rakesh Roy , Please refer below 3'C for below issue:- Concern:- Server Error on Select Your plan. Cause:- We have investigated below issue at our end and observed eligibility of "Dental HMO" plans was not saved properly for Five Guys Demo in Stage. Please note, this issue is only for 'OD TestEmployee Two (77777772)' test user. We have also verified this issue for other employees and unable to reproduce this issue for other employees. Correction:- We have saved eligibility of above plans and it is working fine for 'OD TestEmployee Two (77777772)' test user. Please refer attached screen shot for more information. If client will face this issue in future, we need to regenerate the eligibility of plans. Please note, this issue was not reproduced in our local environment because we had migrated eligibility of all plans. Thanks, Avnish Y
          avnish.yadav Avnish Yadav (Inactive) made changes -
          Assignee Avnish Yadav [ avnish.yadav ] Rakesh Roy [ rakeshr ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          Hide
          Permalink
          rakeshr Rakesh Roy (Inactive) added a comment -

          only on stage and verified, its working fine for mentioned employee.

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - only on stage and verified, its working fine for mentioned employee.
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Component/s Exchange [ 10003 ]
          Transition Time In Source Status Execution Times
          Avnish Yadav (Inactive) made transition -
          Open In Development
          		28d 23h 34m 1
          Avnish Yadav (Inactive) made transition -
          In Development In LB Testing
          		4s 1
          Avnish Yadav (Inactive) made transition -
          In LB Testing Stage Testing
          		7s 1
          Rakesh Roy (Inactive) made transition -
          Stage Testing In Production Testing
          		1h 29m 1
          Rakesh Roy (Inactive) made transition -
          In Production Testing Production Complete
          		40s 1
          Rakesh Roy (Inactive) made transition -
          Production Complete Closed
          		4s 1

            People

            Assignee:
            rakeshr Rakesh Roy (Inactive)
            Reporter:
            rakeshr Rakesh Roy (Inactive)
            Account Executive:
            David Rhodes (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: