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  1. WORKTERRA
  2. WT-3357

Server Error is being displayed on Adding a form on form builder page.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - EDS
    • Reported by:
      Harbinger
    • Item State:
      LB QA
    • Issue Importance:
      Must Have

      Description

      Steps:-

      1] Log into the system using SA credentials on LB.
      2] Search and select company LB_Sanity_COD_27June.
      3] Click on BenAdmin Tile.
      4] Click on Form Builder option from Employee Screens Configuration sub menu.
      5] Click on Add button and observe

      Actual Result:-
      Server Error is being displayed on Adding a form on form builder page.

      Expected Result :-
      Server Error should not be displayed on Adding a form on form builder page.

        Attachments

          Issue Links

            Activity

            venkatesh.pujari Venkatesh Pujari (Inactive) created issue -
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Field Original Value New Value
            Link This issue clones WT-3356 [ WT-3356 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on BenAdmin Tile.
            4] Click on Configure landing page option from Employee Screens Configuration sub menu.
            5] Check any landing page and click on delete button and observe

            Actual Result:-
            Server Error is being displayed on Deleting a landing page

            Expected Result :-
            Server Error should not be displayed on Deleting a landing page
            Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on BenAdmin Tile.
            4] Click on Form Builder option from Employee Screens Configuration sub menu.
            5] Click on Add button and observe
            Actual Result:-
            Server Error is being displayed on Deleting a landing page

            Expected Result :-
            Server Error should not be displayed on Deleting a landing page
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Description Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on BenAdmin Tile.
            4] Click on Form Builder option from Employee Screens Configuration sub menu.
            5] Click on Add button and observe
            Actual Result:-
            Server Error is being displayed on Deleting a landing page

            Expected Result :-
            Server Error should not be displayed on Deleting a landing page
            Steps:-

            1] Log into the system using SA credentials on LB.
            2] Search and select company LB_Sanity_COD_27June.
            3] Click on BenAdmin Tile.
            4] Click on Form Builder option from Employee Screens Configuration sub menu.
            5] Click on Add button and observe

            Actual Result:-
            Server Error is being displayed on Adding a form on form builder page.

            Expected Result :-
            Server Error should not be displayed on Adding a form on form builder page.
            satyap Satya made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            satyap Satya made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            Hide
            satyap Satya added a comment -

            Rakesh RoySamirVijay Siddha

            Hi Venky,

            This issue is working fine on LB on mentioned company. I have added form, fields, page field configuration & traversed all 5 steps of Form Builder - Add new Form workflow.

            Please let us know in case you observe error for any specific scenario.

            Rakesh: Please make sure error logs are attached for LB issue. This will help team to fix issues on priority.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Rakesh Roy Samir Vijay Siddha Hi Venky, This issue is working fine on LB on mentioned company. I have added form, fields, page field configuration & traversed all 5 steps of Form Builder - Add new Form workflow. Please let us know in case you observe error for any specific scenario. Rakesh : Please make sure error logs are attached for LB issue. This will help team to fix issues on priority. Thanks & Regards, Satya Prakash
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Venkatesh Pujari [ venkatesh.pujari ]
            satyap Satya made changes -
            Issue Importance Must Have [ 11800 ]
            Item State Parent values: LB QA(10201)
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Hi Satya,

            This issue was reported by Hrishikesh which he had observed through SA login. While testing this company we were told to store the JQuery Errors / Warnings and make a list of options on which server error was being displayed. We were not told that we have to create JIRA tickets for each server error so due to which we did not save any error logs. That is why I have not attached any error logs as I was told to create JIRA tickets on Friday.

            Also I have tested this issue of adding a form on form builder, the issue is not being reproduced so closing the ticket.

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Hi Satya, This issue was reported by Hrishikesh which he had observed through SA login. While testing this company we were told to store the JQuery Errors / Warnings and make a list of options on which server error was being displayed. We were not told that we have to create JIRA tickets for each server error so due to which we did not save any error logs. That is why I have not attached any error logs as I was told to create JIRA tickets on Friday. Also I have tested this issue of adding a form on form builder, the issue is not being reproduced so closing the ticket. Thanks, Venkatesh
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Cannot Reproduce [ 5 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            venkatesh.pujari Venkatesh Pujari (Inactive) made changes -
            Resolution Cannot Reproduce [ 5 ] Fixed [ 1 ]
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open In Development
            2d 19h 41m 1
            Satya made transition -
            In Development In LB Testing
            2s 1
            Venkatesh Pujari (Inactive) made transition -
            In LB Testing Stage Testing
            21m 45s 1
            Venkatesh Pujari (Inactive) made transition -
            Stage Testing In Production Testing
            2s 1
            Venkatesh Pujari (Inactive) made transition -
            In Production Testing Production Complete
            13s 1
            Venkatesh Pujari (Inactive) made transition -
            Production Complete Closed
            1s 1

              People

              Assignee:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Reporter:
              venkatesh.pujari Venkatesh Pujari (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: