WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3472

Video icons are not visible in IE

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin - Customization
    • Reported by:
      Harbinger
    • Issue Importance:
      Must Have

      Description

      In demo company ASF, on Enroll now screen, video icons are not visible in IE 11. Instead, cross displayed. PFA screen shot.

      Employee Credentials :

      User ID: 666666663
      Password: thr07111979
      ASF

        Attachments

        1. 3.png
          3.png
          341 kB
        2. 4-1.png
          4-1.png
          338 kB
        3. VideoEdge.JPG
          VideoEdge.JPG
          107 kB
        4. WT-3472_IE-8.jpg
          WT-3472_IE-8.jpg
          457 kB
        5. WT-3472_IE-Edge.jpg
          WT-3472_IE-Edge.jpg
          537 kB
        6. WT-3472.jpg
          WT-3472.jpg
          211 kB

          Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. WT-5784 Groendyke Transport>>Video icon not visible in video popup for all video.

          • High - Serious problem that could block progress.
          • In Development

            Activity

            Ascending order - Click to sort in descending order
            Hide
            Permalink
            tusharp Tushar Phatak (Inactive) added a comment -

            Satya

            Hi Satya,

            We need developer support, Please assign someone to work with Shrikant.

            Thanks,
            Vinayak

            Show
            tusharp Tushar Phatak (Inactive) added a comment - Satya Hi Satya, We need developer support, Please assign someone to work with Shrikant. Thanks, Vinayak
            Hide
            Permalink
            satyap Satya added a comment -

            Ankur DeshpandeVijayendra ShindeVijay SiddhaSamir

            Hi Vinayak,

            Ankur will be available from development side to look into this fix. Please coordinate with him.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Ankur Deshpande Vijayendra Shinde Vijay Siddha Samir Hi Vinayak, Ankur will be available from development side to look into this fix. Please coordinate with him. Thanks & Regards, Satya Prakash
            Hide
            Permalink
            tusharp Tushar Phatak (Inactive) added a comment -

            Satya

            Thank you Satya,

            Shrikant will start to work with him after the lunch break.

            Thanks,
            Vinayak

            Show
            tusharp Tushar Phatak (Inactive) added a comment - Satya Thank you Satya, Shrikant will start to work with him after the lunch break. Thanks, Vinayak
            Hide
            Permalink
            ankur.deshpande Ankur Deshpande (Inactive) added a comment - - edited

            Satya
            As per your suggestion, I have checked the stage site on my local machine in IE 11 and Windows EDGE browser, it seems to work fine. Please find the attached screen shot of both IE 11 and Windows EDGE respectively.

            Show
            ankur.deshpande Ankur Deshpande (Inactive) added a comment - - edited Satya As per your suggestion, I have checked the stage site on my local machine in IE 11 and Windows EDGE browser, it seems to work fine. Please find the attached screen shot of both IE 11 and Windows EDGE respectively.
            Hide
            Permalink
            satyap Satya added a comment -

            Rakesh Roy
            Rajendra, please share details with Development & UX and also help them in getting reproduce.

            It needs to be fixed on priority.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Rakesh Roy Rajendra, please share details with Development & UX and also help them in getting reproduce. It needs to be fixed on priority. Thanks & Regards, Satya Prakash
            Hide
            Permalink
            tusharp Tushar Phatak (Inactive) added a comment -

            Satya

            Hi Satya,

            We are facing "DOM7009 Error: unable to decode image" issue, We need to do more R&D and technical support to find out the solution of this issue.

            Thanks,
            Vinayak

            Show
            tusharp Tushar Phatak (Inactive) added a comment - Satya Hi Satya, We are facing "DOM7009 Error: unable to decode image" issue, We need to do more R&D and technical support to find out the solution of this issue. Thanks, Vinayak
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Tushar Phatak
            What's the plan?

            Vijay Siddha

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Tushar Phatak What's the plan? Vijay Siddha
            Hide
            Permalink
            tusharp Tushar Phatak (Inactive) added a comment -

            Rakesh Roy

            Hi Rakesh,

            We have checked the issue. It is very technical to resolve from UI/UX team.
            I have told to Samir about developer help and that video player licence issue.

            Thanks,
            Vinayak

            Show
            tusharp Tushar Phatak (Inactive) added a comment - Rakesh Roy Hi Rakesh, We have checked the issue. It is very technical to resolve from UI/UX team. I have told to Samir about developer help and that video player licence issue. Thanks, Vinayak
            Hide
            Permalink
            tusharp Tushar Phatak (Inactive) added a comment -

            Vijay Siddha Satya

            Hi Satya and Vijay,

            We have tried as much we can to do it, but it looks very difficult to fix it by the UI team,
            I think this issue needs to be handled by Dev team.

            Thanks,
            Vinayak

            Show
            tusharp Tushar Phatak (Inactive) added a comment - Vijay Siddha Satya Hi Satya and Vijay, We have tried as much we can to do it, but it looks very difficult to fix it by the UI team, I think this issue needs to be handled by Dev team. Thanks, Vinayak
            Hide
            Permalink
            satyap Satya added a comment -

            Aditya Vishwakarma

            Hi Surender,

            Can you please check this issue tomorrow, 10th August?
            Discuss with Tushar/Vinayak Ghanwant to get some details about their analysis.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Aditya Vishwakarma Hi Surender, Can you please check this issue tomorrow, 10th August? Discuss with Tushar/Vinayak Ghanwant to get some details about their analysis. Thanks & Regards, Satya Prakash
            Hide
            Permalink
            surender.kumar surender kumar (Inactive) added a comment -

            Hi Rajendra Joshi,

            I have verified this issue on IE Edge, IE-9, IE-8, Crome, Firebox browsers.
            The video is working fine and its icon is also visible in every browser.

            Show
            surender.kumar surender kumar (Inactive) added a comment - Hi Rajendra Joshi , I have verified this issue on IE Edge, IE-9, IE-8, Crome, Firebox browsers. The video is working fine and its icon is also visible in every browser.
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            On Stage, in company DC, during HCM, it is observed that video thumbnail not displayed in Enroll now screen. PFA screen shot 4-1.png

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - On Stage, in company DC, during HCM, it is observed that video thumbnail not displayed in Enroll now screen. PFA screen shot 4-1.png
            Hide
            Permalink
            satyap Satya added a comment -

            Please refer WT-5784 for details.

            Show
            satyap Satya added a comment - Please refer WT-5784 for details.

              People

              Assignee:
              satyap Satya
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date: