Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-3519

Default Plan assignment (Enrollment) Service execution failed on SSC Company.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Service Schedular - Default Plan assignment (Enrollment) Service execution
      failed for following companies:
      Company : SCC
      .
      Kindly refer the detailed log datewise in folder ServiceSchedularErrorLog.

        Attachments

          Issue Links

            Activity

            jyoti.mayne Jyoti Mayne created issue -
            jyoti.mayne Jyoti Mayne made changes -
            Field Original Value New Value
            Status Open [ 1 ] In Development [ 10007 ]
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Vijay Siddha [ vijays ] Jyoti Mayne [ jyoti.mayne ]
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Concern: Default Plan assignment (Enrollment) Service execution failed on SSC Company.

            Cause: Recently in waive method, new key was added in WaiveHashTable. As Default Plan Allocation service is calling same method to waive benefits, but didn't use this new key. So due to boundary value check absence in waive method this issue occurred.

            Correction: We have fixed code for this and need to deploy this patch on stage and production today. (7/13 [12.10 p.m.] IST before service execution start so that service will not fail again).

            Mitigation: Impact analysis and testing should be done thoroughly.
            cc:Amruta Lohiya,Samir,Vijay Siddha,Rakesh Roy,Satya

            Show
            jyoti.mayne Jyoti Mayne added a comment - Concern: Default Plan assignment (Enrollment) Service execution failed on SSC Company. Cause: Recently in waive method, new key was added in WaiveHashTable. As Default Plan Allocation service is calling same method to waive benefits, but didn't use this new key. So due to boundary value check absence in waive method this issue occurred. Correction: We have fixed code for this and need to deploy this patch on stage and production today. (7/13 [12.10 p.m.] IST before service execution start so that service will not fail again). Mitigation: Impact analysis and testing should be done thoroughly. cc: Amruta Lohiya , Samir , Vijay Siddha , Rakesh Roy , Satya
            jyoti.mayne Jyoti Mayne made changes -
            Link This issue is caused by WT-628 [ WT-628 ]
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Scenario was:
            For plan Waive Benefit Type is set to Yes on default plan mapping screen.
            So when OE was finished, all the employees who didn't enrolled in the plan in OE, service was waiving benefit for those. But due to above issue it was failed.

            Show
            jyoti.mayne Jyoti Mayne added a comment - Scenario was: For plan Waive Benefit Type is set to Yes on default plan mapping screen. So when OE was finished, all the employees who didn't enrolled in the plan in OE, service was waiving benefit for those. But due to above issue it was failed.
            jyoti.mayne Jyoti Mayne made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            jyoti.mayne Jyoti Mayne made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            jyoti.mayne Jyoti Mayne made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Review(10208) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            jyoti.mayne Jyoti Mayne made changes -
            Assignee Jyoti Mayne [ jyoti.mayne ] Meghana Kulkarni [ meghana.kulkarni ]
            jyoti.mayne Jyoti Mayne made changes -
            Code Reviewed By Amruta Lohiya [ 11906 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            jyoti.mayne Jyoti Mayne made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            Hide
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on Stage and Production.

            It is working Fine

            Deepali Tidke

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on Stage and Production. It is working Fine Deepali Tidke
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Jyoti Mayne made transition -
            Open In Development
            11s 1
            Jyoti Mayne made transition -
            In Development In LB Testing
            35m 2s 1
            Jyoti Mayne made transition -
            In LB Testing Stage Testing
            2m 13s 1
            Jyoti Mayne made transition -
            Stage Testing In Production Testing
            1s 1
            Meghana Joshi (Inactive) made transition -
            In Production Testing Production Complete
            5h 4m 1
            Meghana Joshi (Inactive) made transition -
            Production Complete Closed
            4s 1

              People

              Assignee:
              meghana.joshi Meghana Joshi (Inactive)
              Reporter:
              jyoti.mayne Jyoti Mayne
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: