WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-3585

Server error coming on Add company

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      Platform
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Steps:

      1] login to lb
      2] Click on Add company >> give necessary details
      3] While creating new company >> server error is coming

      Error log :

      ErrorID : 0
      ErrorSource : ControllerAppTier.Clone->WORKTERRAControllerAppTier.Clone->Company.Clone->Company.AddCompany->WORKTERRACommon.Save=>WORKTERRACommon.CopyThemeCss
      ErrorMessage: Cannot open database "Test_12070" requested by the login. The login failed.
      Login failed for user 'sa'.

        Attachments

          Issue Links

          blocks

          Enhancement - An improvement or enhancement to an existing feature or task. ST-88 Strong password policy should be Default for new clients

          • Medium - Has the potential to affect progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            deepalit Deepali Tidke (Inactive) created issue -
            deepalit Deepali Tidke (Inactive) made changes -
            Field Original Value New Value
            Link This issue blocks ST-88 [ ST-88 ]
            satyap Satya made changes -
            Assignee Satya [ ID10004 ] Surender Kumar [ surender.kumar ]
            Issue Importance Must Have [ 11800 ]
            Module Parent values: BenAdmin(10100)Level 1 values: Enrollment(10107) Parent values: Platform(10106)
            Hide
            Permalink
            surender.kumar surender kumar (Inactive) added a comment -

            Hi Deepali Tidke,

            There was one stored procedure missing on LB .We have executed that Script on LB.
            Please verify.

            Regards,
            Surender Kumar

            Show
            surender.kumar surender kumar (Inactive) added a comment - Hi Deepali Tidke , There was one stored procedure missing on LB .We have executed that Script on LB. Please verify. Regards, Surender Kumar
            surender.kumar surender kumar (Inactive) made changes -
            Assignee Surender Kumar [ surender.kumar ] Deepali Tidke [ deepalit ]
            deepalit Deepali Tidke (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            Add company is working fine on lb , closing this jira since this issue is related to lb only

            Show
            deepalit Deepali Tidke (Inactive) added a comment - Add company is working fine on lb , closing this jira since this issue is related to lb only
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            deepalit Deepali Tidke (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Deepali Tidke (Inactive) made transition -
            Open In Development
            		14d 1h 40m 1
            Deepali Tidke (Inactive) made transition -
            In Development In LB Testing
            		2s 1
            Deepali Tidke (Inactive) made transition -
            In LB Testing Stage Testing
            		4m 53s 1
            Deepali Tidke (Inactive) made transition -
            Stage Testing In Production Testing
            		1s 1
            Deepali Tidke (Inactive) made transition -
            In Production Testing Production Complete
            		4s 1
            Deepali Tidke (Inactive) made transition -
            Production Complete Closed
            		1s 1

              People

              Assignee:
              deepalit Deepali Tidke (Inactive)
              Reporter:
              deepalit Deepali Tidke (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: