-
Type:
Support Activity
-
Status:
Resolved
-
Priority:
Critical
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
Support Task Type:
Configuration
-
-
-
-
Issue Importance:
Must Have
Per Jen's approval and recommendation, please grant Traci Simpson PROD access to "Customizer" for all clients. She is part of Client Technology and needs to be available to review, approve and change PROD for Account Executives that no longer have access to Customizer in PROD.
Please let us know once this is done.
Thanks,
Steve
{"report":{"apdex":1,"isInitial":true,"journeyId":"5150fc4b-3f68-4071-9b69-154c43fb9b29","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":660.8999999761581,"redirectCount":0,"resourceLoadedEnd":428.69999998807907,"resourceLoadedStart":93.30000001192093,"resourceTiming":[{"duration":132.5999999642372,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":93.30000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.30000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":225.89999997615814,"responseStart":0,"secureConnectionStart":0},{"duration":132.69999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":93.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":226.19999998807907,"responseStart":0,"secureConnectionStart":0},{"duration":132.69999998807907,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":93.69999998807907,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.69999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":226.39999997615814,"responseStart":0,"secureConnectionStart":0},{"duration":132.5999999642372,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":93.80000001192093,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":226.39999997615814,"responseStart":0,"secureConnectionStart":0},{"duration":132.5,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":94,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":94,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":226.5,"responseStart":0,"secureConnectionStart":0},{"duration":141.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":94.19999998807907,"connectEnd":94.19999998807907,"connectStart":94.19999998807907,"domainLookupEnd":94.19999998807907,"domainLookupStart":94.19999998807907,"fetchStart":94.19999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":94.19999998807907,"responseEnd":235.5999999642372,"responseStart":235.5999999642372,"secureConnectionStart":94.19999998807907},{"duration":161.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":94.39999997615814,"connectEnd":94.39999997615814,"connectStart":94.39999997615814,"domainLookupEnd":94.39999997615814,"domainLookupStart":94.39999997615814,"fetchStart":94.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":94.39999997615814,"responseEnd":256.0999999642372,"responseStart":256.0999999642372,"secureConnectionStart":94.39999997615814},{"duration":164.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":94.5,"connectEnd":94.5,"connectStart":94.5,"domainLookupEnd":94.5,"domainLookupStart":94.5,"fetchStart":94.5,"redirectEnd":0,"redirectStart":0,"requestStart":94.5,"responseEnd":259.19999998807907,"responseStart":259.19999998807907,"secureConnectionStart":94.5},{"duration":164.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":94.80000001192093,"connectEnd":94.80000001192093,"connectStart":94.80000001192093,"domainLookupEnd":94.80000001192093,"domainLookupStart":94.80000001192093,"fetchStart":94.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":94.80000001192093,"responseEnd":259.69999998807907,"responseStart":259.69999998807907,"secureConnectionStart":94.80000001192093},{"duration":165.30000001192093,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":94.89999997615814,"connectEnd":94.89999997615814,"connectStart":94.89999997615814,"domainLookupEnd":94.89999997615814,"domainLookupStart":94.89999997615814,"fetchStart":94.89999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":94.89999997615814,"responseEnd":260.19999998807907,"responseStart":260.19999998807907,"secureConnectionStart":94.89999997615814},{"duration":165.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":95.19999998807907,"connectEnd":95.19999998807907,"connectStart":95.19999998807907,"domainLookupEnd":95.19999998807907,"domainLookupStart":95.19999998807907,"fetchStart":95.19999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":95.19999998807907,"responseEnd":260.5999999642372,"responseStart":260.5999999642372,"secureConnectionStart":95.19999998807907},{"duration":165.69999998807907,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":95.30000001192093,"connectEnd":95.30000001192093,"connectStart":95.30000001192093,"domainLookupEnd":95.30000001192093,"domainLookupStart":95.30000001192093,"fetchStart":95.30000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":95.30000001192093,"responseEnd":261,"responseStart":261,"secureConnectionStart":95.30000001192093},{"duration":166.0999999642372,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":95.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":95.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":261.5999999642372,"responseStart":0,"secureConnectionStart":0},{"duration":165.9000000357628,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":95.59999996423721,"connectEnd":95.59999996423721,"connectStart":95.59999996423721,"domainLookupEnd":95.59999996423721,"domainLookupStart":95.59999996423721,"fetchStart":95.59999996423721,"redirectEnd":0,"redirectStart":0,"requestStart":95.59999996423721,"responseEnd":261.5,"responseStart":261.5,"secureConnectionStart":95.59999996423721},{"duration":166.30000001192093,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":95.69999998807907,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":95.69999998807907,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":262,"responseStart":0,"secureConnectionStart":0},{"duration":166,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":96,"connectEnd":96,"connectStart":96,"domainLookupEnd":96,"domainLookupStart":96,"fetchStart":96,"redirectEnd":0,"redirectStart":0,"requestStart":96,"responseEnd":262,"responseStart":262,"secureConnectionStart":96},{"duration":331.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":96.80000001192093,"connectEnd":96.80000001192093,"connectStart":96.80000001192093,"domainLookupEnd":96.80000001192093,"domainLookupStart":96.80000001192093,"fetchStart":96.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":96.80000001192093,"responseEnd":428.30000001192093,"responseStart":428.30000001192093,"secureConnectionStart":96.80000001192093},{"duration":331.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":96.80000001192093,"connectEnd":96.80000001192093,"connectStart":96.80000001192093,"domainLookupEnd":96.80000001192093,"domainLookupStart":96.80000001192093,"fetchStart":96.80000001192093,"redirectEnd":0,"redirectStart":0,"requestStart":96.80000001192093,"responseEnd":428.69999998807907,"responseStart":428.69999998807907,"secureConnectionStart":96.80000001192093}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":3,"responseStart":87,"responseEnd":88,"domLoading":91,"domInteractive":708,"domContentLoadedEventStart":708,"domContentLoadedEventEnd":757,"domComplete":1288,"loadEventStart":1288,"loadEventEnd":1290,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"4e4d1e0eae7df6","effectiveType":"4g","downlink":9.5,"rtt":0,"serverDuration":47,"dbReadsTimeInMs":12,"dbConnsTimeInMs":14,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Traci already have access rights of Customizer on Production.
Please refer attached snapshot for the same.