Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-4200

Pre-Stage - Issues observed on Demo company 'DCOB'

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      OnBoard
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Below issues observed with demo company 'DCOB' in OnBoard and BenAdmin module on Pre-stage (https://demo.workterra.net/Platform/)

      In Admin and Employee login:
      1. Uploaded company logo and background image is not visible in Employee Tours, Employee login and Admin login. PFA screen shot 1.png - Vishal Bajad
      2. Though copyright text is '© Copyright 2016-2017 WORKTERRA LLC. All rights reserved.', some extra test is added into it. '© Copyright 2016-2017. All rights reserved. WORKTERRA 2015-6-19'. PFA screen shot copyright text.png This is visible in Tours plus Admin and Employee login. PFA screen shot 2.png - surender kumar
      3. In Form builder, Changes in form text is not getting saved. Eg. Welcome Message, contact us etc - PFA screen shot form text is not getting saved.png Swapnil Pandhare
      4. server error while saving uploaded EOI file PFA screen shot 4.png - Amruta Lohiya
      5. Server error with auto enroll benefits.- Nandkumar Prabhakar Karlekar
      6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png - Amnesh Goel

      In Employee flow,
      7. Brochure icon not visible. PFA screen shot 7.png - Amruta Lohiya/Girija Potdar( There was one fix provided by Girija for this, need to check its deployment status on Demo.workterra.net)
      8. Brochure preview now available. PFA screen shot 8.png - Amruta/Girija (already fix deployed on Stage)
      9. Video icon not visible PFA screen shot 9.png- surender kumar
      10. Video not visible PFA screen shot 10.png - Surender
      11. EOI file not available (Not able to upload) PFA screen shot 11.png - Vijayendra Shinde
      12. In Employee Preboard Tour, on Eligibility Benefit screen, 'File not found' displayed as PDF selected. PFA screen shot 12_1.png

      In partner Login
      13. server error observed with onBoard Reports. PFA screen shots(E-verify case status, Incomplete tours, New Hire Contact, New Hire Data, New Hire I9s, New Hire Tour Progress, New Hire W4s, Tour completion report, Tour step completion record report.)- Swapnil Pandhare

      Hi All,

      Please plan to fix Demo.workterra.net issues related to your module.

      Thanks & Regards,
      Satya Prakash
      Satya Vijay Siddha Samir Rakesh Roy

        Attachments

        1. #3) Error log pre-stage.txt
          0.5 kB
        2. 1.png
          1.png
          147 kB
        3. 10.png
          10.png
          186 kB
        4. 11.png
          11.png
          196 kB
        5. 12_1.png
          12_1.png
          171 kB
        6. 2.png
          2.png
          298 kB
        7. 4.png
          4.png
          194 kB
        8. 6.png
          6.png
          177 kB
        9. 7.png
          7.png
          181 kB
        10. 8.png
          8.png
          169 kB
        11. 9.png
          9.png
          186 kB
        12. Brochure Preview.png
          Brochure Preview.png
          586 kB
        13. Brochure Preview not Available.png
          Brochure Preview not Available.png
          172 kB
        14. EligibilityForm_pdf.png
          EligibilityForm_pdf.png
          73 kB
        15. EligibilityForm_pdf1.png
          EligibilityForm_pdf1.png
          116 kB
        16. Everify case status_ server error.png
          Everify case status_ server error.png
          240 kB
        17. form text is not getting saved.png
          form text is not getting saved.png
          237 kB
        18. image003.png
          image003.png
          0.6 kB
        19. Incomplete Tours_ server error.png
          Incomplete Tours_ server error.png
          229 kB
        20. New Hire contact_ server error.png
          New Hire contact_ server error.png
          226 kB
        21. New Hire Data_ server error.png
          New Hire Data_ server error.png
          229 kB
        22. New Hire I9s_ server error.png
          New Hire I9s_ server error.png
          227 kB
        23. New Hire Tour Progress_ server error.png
          New Hire Tour Progress_ server error.png
          234 kB
        24. New Hire W4s_ server error.png
          New Hire W4s_ server error.png
          223 kB
        25. Server error_Employee Plan Eligibility Report.png
          Server error_Employee Plan Eligibility Report.png
          177 kB
        26. Tour completion_ server error.png
          Tour completion_ server error.png
          224 kB
        27. Tour completion Record_ server error.png
          Tour completion Record_ server error.png
          234 kB

          Issue Links

            Activity

            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Admin User:
            User ID: AdminDCOB
            Password: Password@1

            User ID: 777777761
            Password: Password@2
            DCOB

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Admin User: User ID: AdminDCOB Password: Password@1 User ID: 777777761 Password: Password@2 DCOB
            Hide
            satyap Satya added a comment -

            Hi All,

            Please plan to fix issues related to your module.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Hi All, Please plan to fix issues related to your module. Thanks & Regards, Satya Prakash
            Hide
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            CC : Satya
            Hi Niteen Surwase

            Please check #3 and #12.

            Thanks,
            Swapnil P.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - CC : Satya Hi Niteen Surwase Please check #3 and #12. Thanks, Swapnil P.
            Hide
            surender.kumar surender kumar (Inactive) added a comment -

            Hi Rajendra Joshi,

            #2. Copyright Text ->

            "Build Version" was added in Copyright Text. We have removed that "Build Version Text i.e. "WORKTERRA 2015-6-19".
            Please Verify.

            Regards,
            Surender Kumar

            Show
            surender.kumar surender kumar (Inactive) added a comment - Hi Rajendra Joshi , #2. Copyright Text -> "Build Version" was added in Copyright Text. We have removed that "Build Version Text i.e. "WORKTERRA 2015-6-19". Please Verify. Regards, Surender Kumar
            Hide
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            Hi Satya

            12. server error observed with onBoard Reports. – This issue is resolved with WT-3875 . Patch has not been moved to Pre-stage yet. So its throwing error.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - Hi Satya 12. server error observed with onBoard Reports. – This issue is resolved with WT-3875 . Patch has not been moved to Pre-stage yet. So its throwing error.
            Hide
            niteen.surwase Niteen Surwase (Inactive) added a comment - - edited

            Hi Rajendra Joshi

            CC: Swapnil Pandhare, Satya, Sheetal Bodhale, Vijay Siddha, Aarati Sabnis

            I have checked with Sheetal, Point #3 is getting reports related error. So, it'll get solved when reports problem will get solved on Pre-Stage.

            Error Log File :
            #3) Error log pre-stage.txt

            Show
            niteen.surwase Niteen Surwase (Inactive) added a comment - - edited Hi Rajendra Joshi CC: Swapnil Pandhare , Satya , Sheetal Bodhale , Vijay Siddha , Aarati Sabnis I have checked with Sheetal, Point #3 is getting reports related error. So, it'll get solved when reports problem will get solved on Pre-Stage. Error Log File : #3) Error log pre-stage.txt
            Hide
            surender.kumar surender kumar (Inactive) added a comment -

            Hi Rajendra Joshi,

            #6 Server error on Employee Plan Eligibility Report

            The following error log is generated for above reports

            Cannot bulk load because the file "\\192.168.31.12\WORKterra\Reports\EligibilityReport.fmt" could not be opened.

            This appeared to be login issue at Database level and Indraprakash Tiwari will help to fix it.

            Regards,
            Surender Kumar

            Show
            surender.kumar surender kumar (Inactive) added a comment - Hi Rajendra Joshi , #6 Server error on Employee Plan Eligibility Report The following error log is generated for above reports Cannot bulk load because the file "\\192.168.31.12\WORKterra\Reports\EligibilityReport.fmt" could not be opened. This appeared to be login issue at Database level and Indraprakash Tiwari will help to fix it. Regards, Surender Kumar
            Hide
            amnesh.goel Amnesh Goel (Inactive) added a comment -

            Hi Jyoti,

            I do not know whether Enrollment points are addressed or not, but per advise of Amruta Lohiya assigning this to you.

            Thanks,
            Amnesh Goel

            Show
            amnesh.goel Amnesh Goel (Inactive) added a comment - Hi Jyoti, I do not know whether Enrollment points are addressed or not, but per advise of Amruta Lohiya assigning this to you. Thanks, Amnesh Goel
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Rajendra Joshi,

            Please find below details:

            4. server error while saving uploaded EOI file PFA screen shot 4.png
            For admin credential 'Upload EOI Form' menu is not available. Please provide Partner credential to verify this issue.

            7. Brochure icon not visible. PFA screen shot 7.png
            This issue is resolved with WT-3680. Patch has not been moved to Pre-stage yet.

            8. Brochure preview no available.
            Brochure preview is getting shown. PFA screen shot.

            cc:Amruta Lohiya

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Rajendra Joshi , Please find below details: 4. server error while saving uploaded EOI file PFA screen shot 4.png For admin credential 'Upload EOI Form' menu is not available. Please provide Partner credential to verify this issue. 7. Brochure icon not visible. PFA screen shot 7.png This issue is resolved with WT-3680 . Patch has not been moved to Pre-stage yet. 8. Brochure preview no available. Brochure preview is getting shown. PFA screen shot. cc: Amruta Lohiya
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Partner - Prestage - rajendrapartner/Password@1

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Partner - Prestage - rajendrapartner/Password@1
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            Jyoti Mayne
            #8: Brochure Preview is not available for Kaiser. PFA screen shot Brochure Preview not Available.png

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited Jyoti Mayne #8: Brochure Preview is not available for Kaiser. PFA screen shot Brochure Preview not Available.png
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on Pre-stage using company DCOB. #2 is resolved. But all remaining points are open - not yet resolved.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Pre-stage using company DCOB. #2 is resolved. But all remaining points are open - not yet resolved.
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Rajendra Joshi,

            Due to OE not able to look into this.

            cc:Amruta Lohiya

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Rajendra Joshi , Due to OE not able to look into this. cc: Amruta Lohiya
            Hide
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Rajendra Joshi,

            As per Ashwin comment "The Pre Stage build is replaced with stage build. The changes on pre stage environment are present till 5th Oct 2016. The issues may have been resolved.".

            Please verify enrollment points once and let me know if you found any issue.

            cc:Amruta Lohiya,Vijay Siddha

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Rajendra Joshi , As per Ashwin comment "The Pre Stage build is replaced with stage build. The changes on pre stage environment are present till 5th Oct 2016. The issues may have been resolved.". Please verify enrollment points once and let me know if you found any issue. cc: Amruta Lohiya , Vijay Siddha
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on Pre-stage using company DCOB. Issues #1, #2, #3, #4, are resolved. But issues #5, #6, #7, #8, #9, #10, #11, #12 are still reproducible.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Pre-stage using company DCOB. Issues #1, #2, #3, #4, are resolved. But issues #5, #6, #7, #8, #9, #10, #11, #12 are still reproducible.
            Hide
            satyap Satya added a comment -

            Hi Vijay Siddha & Rakesh Roy,

            Please find below assignments of pending points. Need to follow up with respective developer for assigned points on their name:

            5. Server error with auto enroll benefits.- Nandkumar Prabhakar Karlekar
            6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow, - Prasanna Karlekar
            7. Brochure icon not visible. PFA screen shot 7.png - ( There was one fix provided by Girija for this, need to check its deployment status on Demo.workterra.net) - Girija Potdar
            8. Brochure preview now available. PFA screen shot 8.png - (already fix deployed on Stage) - Girija Potdar
            9. Video icon not visible PFA screen shot 9.png- surender kumar
            10. Video not visible PFA screen shot 10.png - surender kumar
            11. EOI file not available (Not able to upload) PFA screen shot 11.png - Ashwin Wankhede
            12. In Employee Preboard Tour, on Eligibility Benefit screen, 'File not found' displayed as PDF selected. PFA screen shot 12_1.png - Aarati Sabnis/Swapnil Pandhare

            Nandkumar Prabhakar Karlekar: After your point has been done, can you please assign ticket to next point assignee.

            All marked in this ticket, please complete your assigned points ASAP, we have to handover demo environment to career builder with 10 demo companies.

            Rakesh Roy: For any pending point, please create separate ticket & assign to respective module lead, it will be easy to managae.

            Regards,
            Satya Prakash

            Cc: Samir shyam sharma

            Show
            satyap Satya added a comment - Hi Vijay Siddha & Rakesh Roy , Please find below assignments of pending points. Need to follow up with respective developer for assigned points on their name: 5. Server error with auto enroll benefits.- Nandkumar Prabhakar Karlekar 6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow, - Prasanna Karlekar 7. Brochure icon not visible. PFA screen shot 7.png - ( There was one fix provided by Girija for this, need to check its deployment status on Demo.workterra.net) - Girija Potdar 8. Brochure preview now available. PFA screen shot 8.png - (already fix deployed on Stage) - Girija Potdar 9. Video icon not visible PFA screen shot 9.png- surender kumar 10. Video not visible PFA screen shot 10.png - surender kumar 11. EOI file not available (Not able to upload) PFA screen shot 11.png - Ashwin Wankhede 12. In Employee Preboard Tour, on Eligibility Benefit screen, 'File not found' displayed as PDF selected. PFA screen shot 12_1.png - Aarati Sabnis / Swapnil Pandhare Nandkumar Prabhakar Karlekar : After your point has been done, can you please assign ticket to next point assignee. All marked in this ticket, please complete your assigned points ASAP, we have to handover demo environment to career builder with 10 demo companies. Rakesh Roy : For any pending point, please create separate ticket & assign to respective module lead, it will be easy to managae. Regards, Satya Prakash Cc: Samir shyam sharma
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi surender kumar,

            Please check:
            #6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow

            cc: Satya

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi surender kumar , Please check: #6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow cc: Satya
            Hide
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

            5. Server error with auto enroll benefits.- Nandkumar

            Show
            nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - 5. Server error with auto enroll benefits.- Nandkumar
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited

            Hello Rajendra Joshi,

            Point no.12. In Employee Preboard Tour, on Eligibility Benefit screen, 'File not found' displayed as PDF selected.

            We have updated files those were present on Eligibility Benefit screen on pre stage environment foe DCOB company.Now it is working propely.

            PFA screenshots EligibilityForm_pdf1.png and EligibilityForm_pdf.png

            Thanks & Regards,
            Aarati R. Sabnis

            CC Satya Swapnil Pandhare Rakesh Roy

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - - edited Hello Rajendra Joshi , Point no.12. In Employee Preboard Tour, on Eligibility Benefit screen, 'File not found' displayed as PDF selected. We have updated files those were present on Eligibility Benefit screen on pre stage environment foe DCOB company.Now it is working propely. PFA screenshots EligibilityForm_pdf1.png and EligibilityForm_pdf.png Thanks & Regards, Aarati R. Sabnis CC Satya Swapnil Pandhare Rakesh Roy
            Hide
            abhijeet.khandagale Abhijeet Khandagale (Inactive) added a comment -

            Hi Rajendra Joshi,

            For point no 5, we have observed code discrepancy in trunk and Stage branch for Auto Enroll Benefits report functionality. We will move code changes related to this on LB tomorrow. After LB testing, we can move this to Stage.

            CC: Nandkumar Prabhakar Karlekar Satya Yogesh Chaudhari Swapnil Pandhare Rakesh Roy

            Show
            abhijeet.khandagale Abhijeet Khandagale (Inactive) added a comment - Hi Rajendra Joshi , For point no 5, we have observed code discrepancy in trunk and Stage branch for Auto Enroll Benefits report functionality. We will move code changes related to this on LB tomorrow. After LB testing, we can move this to Stage. CC: Nandkumar Prabhakar Karlekar Satya Yogesh Chaudhari Swapnil Pandhare Rakesh Roy
            Hide
            surender.kumar surender kumar (Inactive) added a comment -

            Hi Rajendra Joshi,

            #9. Video icons not visible.
            #10. Video not visible.

            Please refer WT-4311

            Regards,
            Surender Kumar

            Show
            surender.kumar surender kumar (Inactive) added a comment - Hi Rajendra Joshi , #9. Video icons not visible. #10. Video not visible. Please refer WT-4311 Regards, Surender Kumar
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Rajendra Joshi,
            #6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow

            Concern:
            Server error on Employee Plan Eligibility Rpeort

            Cause:
            Following is the error message:
            Cannot bulk load because the file "\\192.168.31.12\WORKterra\Reports\EligibilityReport.fmt" could not be opened. Operating system error code 5(Access is denied.).
            This is related to access rights.

            Correction:
            Not Fixed.
            Have to discuss with Ashwin once. Then proper correction can be done.

            cc: Satya, Ashwin Wankhede, Rakesh Roy, shyam sharma, Vijay Siddha

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Rajendra Joshi , #6. Server error observed while viewing Employee Plan Eligibility Report. PFA screen shot 'Employee Plan Eligibility Report_Server error.png' PFA screen shot 6.png -In Employee flow Concern: Server error on Employee Plan Eligibility Rpeort Cause: Following is the error message: Cannot bulk load because the file "\\192.168.31.12\WORKterra\Reports\EligibilityReport.fmt" could not be opened. Operating system error code 5(Access is denied.). This is related to access rights. Correction: Not Fixed. Have to discuss with Ashwin once. Then proper correction can be done. cc: Satya , Ashwin Wankhede , Rakesh Roy , shyam sharma , Vijay Siddha
            Hide
            abhijeet.khandagale Abhijeet Khandagale (Inactive) added a comment - - edited

            Rajendra Joshi

            Patch for point 5(WT-6106) is moved to LB. Please verify so that we can push it to Stage.

            CC: Satya Rakesh Roy Nandkumar Prabhakar Karlekar Yogesh Chaudhari

            Show
            abhijeet.khandagale Abhijeet Khandagale (Inactive) added a comment - - edited Rajendra Joshi Patch for point 5( WT-6106 ) is moved to LB. Please verify so that we can push it to Stage. CC: Satya Rakesh Roy Nandkumar Prabhakar Karlekar Yogesh Chaudhari
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            JIRA WT-6106 verified on LB. #5 is fixed on LB now. Assigning satya for remaining open issues.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited JIRA WT-6106 verified on LB. #5 is fixed on LB now. Assigning satya for remaining open issues.
            Hide
            satyap Satya added a comment -

            Hi Rajendra,

            I see several comments from assigned person and they have provided fix.
            For Video icons not displaying there has been separate ticket created, so you can keep those in separate scope.

            Please mention open points in this ticket and assign to Vijay.

            Vijay Siddha: I have mentioned assignee for all points. Can you please help in follow up with them. I think we should be creating separate ticket for other issues, it will be easy to manage bugs going forward. The fixed point from this fix can be deployed on demo environment.

            Regards,
            Satya Prakash

            Cc: Samir Rakesh Roy

            Show
            satyap Satya added a comment - Hi Rajendra, I see several comments from assigned person and they have provided fix. For Video icons not displaying there has been separate ticket created, so you can keep those in separate scope. Please mention open points in this ticket and assign to Vijay. Vijay Siddha : I have mentioned assignee for all points. Can you please help in follow up with them. I think we should be creating separate ticket for other issues, it will be easy to manage bugs going forward. The fixed point from this fix can be deployed on demo environment. Regards, Satya Prakash Cc: Samir Rakesh Roy
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Rajendra Joshi Create Separate JIRA for all individual issue and assign to respective module lead.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Rajendra Joshi Create Separate JIRA for all individual issue and assign to respective module lead.
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Created JIRA WT-6525, WT-6526, WT-6529 and assigned to respective leads.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Created JIRA WT-6525 , WT-6526 , WT-6529 and assigned to respective leads.

              People

              Assignee:
              rajendraj Rajendra Joshi (Inactive)
              Reporter:
              rajendraj Rajendra Joshi (Inactive)
              QA:
              Rajendra Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              11 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 16h
                  16h
                  Remaining:
                  Time Spent - 12h Remaining Estimate - 4h
                  4h
                  Logged:
                  Time Spent - 12h Remaining Estimate - 4h
                  12h