If you need to discuss this tonight please call my cell 925-209-5897
Debbie Kulling | Client Service Manager
PO Box 11657, Pleasanton, CA 94588
PH: 925-469-5204 | FAX: 925-460-3920 | debbie.kulling@ebsbenefits.com
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_______________________________________________________________________________________________________________________________________
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Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
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This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Debbie Kulling
Sent: Friday, January 20, 2017 3:39 PM
To: 'Nandkumar Karlekar' <nandkumar@harbingergroup.com>
Cc: Van Nguyen <van.nguyen@ebsbenefits.com>; 'mahendra.mungase@harbingergroup.com' <mahendra.mungase@harbingergroup.com>; 'Sachin Hingole' <sachin-h@harbingergroup.com>; 'Revansiddha Gaur' <revansiddha.gaur@harbingergroup.com>; 'WT ACA' <wt_aca@harbingergroup.com>
Subject: RE: Urgent: Wheaton / Tango - ACA Weekly Meeting
The fully insured plans fell off the reports as well
Debbie Kulling | Client Service Manager
PO Box 11657, Pleasanton, CA 94588
PH: 925-469-5204 | FAX: 925-460-3920 | debbie.kulling@ebsbenefits.com
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_______________________________________________________________________________________________________________________________________
Description: Description: Description: Description: Workterra 300dpi_logo (2)
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Debbie Kulling
Sent: Friday, January 20, 2017 2:11 PM
To: 'Nandkumar Karlekar' <nandkumar@harbingergroup.com>
Cc: Van Nguyen <van.nguyen@ebsbenefits.com>; mahendra.mungase@harbingergroup.com; Sachin Hingole <sachin-h@harbingergroup.com>; Revansiddha Gaur <revansiddha.gaur@harbingergroup.com>; WT ACA <wt_aca@harbingergroup.com>
Subject: Urgent: Wheaton / Tango - ACA Weekly Meeting
Kim is auditing the files. She is stating that all employees except one employee is listed as full-time. Why are there not more part-time/per diem status
Rebecca Anhalt is listing on the files as full time and she was a part time employee this is in column T (employment status) of the spreadsheet
My guess is that you are pulling this value from the WORKTERRA employee type field. For Wheaton this data is in the UDF “Wheaton Employee Type”
Debbie Kulling | Client Service Manager
PO Box 11657, Pleasanton, CA 94588
PH: 925-469-5204 | FAX: 925-460-3920 | debbie.kulling@ebsbenefits.com
Description: Description: Description: Description: twitter Description: Description: Description: Description: linkedin-tiny-square2 Description: Description: cid:image003.png@01CD3F49.3D5BC7C0 Description: Description: Description: Description: http://chemtool.com/uploaded/six%20sigma%20logo.jpg
_______________________________________________________________________________________________________________________________________
Description: Description: Description: Description: Workterra 300dpi_logo (2)
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Nandkumar Karlekar nandkumar@harbingergroup.com
Sent: Friday, January 20, 2017 5:06 AM
To: Debbie Kulling <debbie.kulling@ebsbenefits.com>
Cc: Van Nguyen <van.nguyen@ebsbenefits.com>; mahendra.mungase@harbingergroup.com; Sachin Hingole <sachin-h@harbingergroup.com>; Revansiddha Gaur <revansiddha.gaur@harbingergroup.com>; WT ACA <wt_aca@harbingergroup.com>
Subject: RE: Wheaton / Tango - ACA Weekly Meeting
Hi Debbie,
We have resolved all the Wheaton Issues as reported and new active benefit files are ready to review. Please see the HSPL comment for all Queries below.
Also we are joining the scheduled call.
Note : We have created the separate HSPL copy and completed the following action on that company only.
1.Loaded the termination employee data
2.Processing of ACA offers.
3.Processing Neither waive nor Enrolled Employees.
4.seperation of COBRA and Active employees for processing files: Means employee which terminated on 4/30 will be on active file from Jan –April then transfer on COBRA rest year.
5.Exported all active employee files and they are ready to review.
For COBRA Processing:
As per the below comments , its looks like BSG do not have complete data for cobra employee in WORKTERRA. So before processing the COBRA Files we need to discuss and make sure that the data is loaded in WORKTERRA correctly.
Thanks & Regards,
Nandkumar Karlekar
Technical Lead |Harbinger Systems
Ext:-467,Mob: + 91 9822834092
"Learn To Live & Live To Learn"
From: Debbie Kulling debbie.kulling@ebsbenefits.com
Sent: Friday, January 20, 2017 6:15 AM
To: Van Nguyen; 'nandkumar@harbingergroup.com'; 'mahendra.mungase@harbingergroup.com'; 'sachin-h@harbingergroup.com'
Subject: RE: Wheaton / Tango - ACA Weekly Meeting
We really need to have the team on the call tomorrow. If there is an issue please call my cell tonight 925-209-5897
Debbie Kulling | Client Service Manager
PO Box 11657, Pleasanton, CA 94588
PH: 925-469-5204 | FAX: 925-460-3920 | debbie.kulling@ebsbenefits.com
Description: Description: Description: Description: twitter Description: Description: Description: Description: linkedin-tiny-square2 Description: Description: cid:image003.png@01CD3F49.3D5BC7C0 Description: Description: Description: Description: http://chemtool.com/uploaded/six%20sigma%20logo.jpg
_______________________________________________________________________________________________________________________________________
Description: Description: Description: Description: Workterra 300dpi_logo (2)
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Van Nguyen
Sent: Thursday, January 19, 2017 3:55 PM
To: 'nandkumar@harbingergroup.com' <nandkumar@harbingergroup.com>; 'mahendra.mungase@harbingergroup.com' <mahendra.mungase@harbingergroup.com>; 'sachin-h@harbingergroup.com' <sachin-h@harbingergroup.com>
Cc: Debbie Kulling <debbie.kulling@ebsbenefits.com>
Subject: FW: Wheaton / Tango - ACA Weekly Meeting
Hello team,
I sent you the meeting invite earlier. Please see the notes from Tango below. I added my notes for you in red below. Please advise if someone will be able to join the call tomorrow morning. Debbie will try to get in touch with your team tonight.
Thank you,
Van Nguyen | EDI Analyst
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
Direct: 925-621-5250 ext. 250 | Cell: 209-275-9486
FAX: 925-460-3920 | van.nguyen@ebsbenefits.com
cid:image001.jpg@01CFA81D.33E7F030 cid:image002.jpg@01CFA81D.33E7F030 cid:image009.png@01CFA81D.34000C10
_______________________________________________________________________________________________________________________________________
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Scott Van Horn svanhorn@tangohealth.com
Sent: Thursday, January 19, 2017 3:04 PM
To: Van Nguyen <van.nguyen@ebsbenefits.com>
Cc: Cindy Wibbing <cindy.wibbing@ebsbenefits.com>; Kim Matus (Kim.Matus@bsg.com) <Kim.Matus@bsg.com>; Debbie Kulling <debbie.kulling@ebsbenefits.com>; Jennifer Leugers <jennifer.leugers@ebsbenefits.com>; 'Styne, Shelby' <Shelby.Styne@ascension.org>; Stewart, Stephanie <Stephanie.Stewart2@ascension.org>; Alex Mize <AlexM@tangohealth.com>; Salman Khoja <SalmanK@tangohealth.com>
Subject: RE: Wheaton / Tango - ACA Weekly Meeting
Hi all,
Here are updates based on our call today:
· Some benefits eligible but not enrolled are showing correct dates and some are not. This was the adjustment made in the last round to make sure eligible but waived employees were on the file. Some examples…
o A79532 – Karen Hanley – She shows as benefits eligible and opted out from 1/1/2016 through end of year. Kim validated this is correct.
o W408571 – Kayla Arenz – She shows as benefits eligible and opted out from 9/17/2016 through end of year. Kim said she had been eligible and opted out since 1/1/2016.
1/19 notes: Van believes this is a transition issue of the data and the manual addition of the of the opt out date into the system, but it might have only added the later part of the year and missed the earlier part of the year. Kim believe this is someone who was benefits eligible on 1/1 and then moved to a non-benefits eligible position mid-summer, then became eligible again after the move to Workterra. The 9/17 date is still questionable since it should have been on the first of the month.
HSPL: This issue is resolved and these employees are now populate their benefit eligible date as applicable.
· Many employees have a 8/31/2016 benefits termination date, but employment termination date is either missing or it’s 9/9/2016 on the active file. I provided a list of these yesterday to review.
1/19 notes: Still needs to be researched. The development team with Workterra was provided the list of 2016 Employment Termination Dates for terminated Wheaton employees to update their COBRA RET files. The biggest issue is that Workterra does not house the COBRA enrollments in the systems. BSG stores these enrollments in their Travis systems. One option is for BSG to load those COBRA enrollments into Workterra (into terminated medical plans, which is another issue) and try to get those enrollments in the Tango format that’s needed. The other option is for BSG to try to find a way to get their COBRA enrollments into the Tango format that’s needed.
· Missing termination date – Kim mentioned as we reviewed there were some employees missing a termination date. I think this tied to the issue above.
1/19 notes: Still needs to be researched. Workterra did not have the term dates, but the Employment Term dates that Kim provided were given to the development team to see if somehow those can be plugged in.
HSPL: we have loaded the terminated employees in the separate test Wheaton company and we are processing the ACA files form that Test company [Fresh replica of Wheaton].If you want to load these term employees in main Wheaton company Please approach Amit.
· Benefits Eligibility Date was 2 days before hire, but really wasn’t because it was updated. Some examples…
o W709274 – James Murphy – He shows as hired on 9/19/2016 but benefits eligible on 9/17/2016. Later records try to move that to 11/1/2016 (we only move dates if they’re within 30 days of eachother) - Development team please look into this discrepancy and advise where the 9/17/2016 date came from. Please revisit the New Hire effective dates in Workterra to determine the Benefit Eligibility Dates, on the files.
1/19 notes: Need to figure out where the 9/17/2016 came from. Van says maybe it’s the logic in the file and even though it corrected in a later file, unclear why it came through.
HSPL: We have fixed this issue and now all new hires are getting benefit Eligible date as per their new hire/Rehire rule so this employee will get benefit eligibility date as 11/01/2016.
· Per diem exclusions...but that were offered COBRA…need to be communicated. – Per Diem employees should show up on all of the Active DEM files as well as the COBRA RET files since they are all COBRA eligible after their pass their new hire window. However, BSG/Wheaton needs to provide the COBRA data from their Travis systems in order to find out who is Active versus Terminated as well as which dates they were enrolled in COBRA medical coverage.
HSPL : As per the yesterday’s communication we need to exclude these Per Diem Employees from ACA files and today again we have received the requirement that we need to include these employees on ACA files for Active and COBRA. Please help us in stabilizing the requirements well before time.
Thank you!
Scott Van Horn
Vice President, Client Services
svanhorn@tangohealth.com
855-468-2646 x 803 Direct Phone
From: Van Nguyen van.nguyen@ebsbenefits.com
Sent: Wednesday, January 18, 2017 12:02 PM
To: Scott Van Horn <svanhorn@tangohealth.com>
Cc: Cindy Wibbing <cindy.wibbing@ebsbenefits.com>; Kim Matus (Kim.Matus@bsg.com) <Kim.Matus@bsg.com>; Debbie Kulling <debbie.kulling@ebsbenefits.com>; Jennifer Leugers <jennifer.leugers@ebsbenefits.com>
Subject: RE: Wheaton / Tango - ACA Weekly Meeting
Hi Scott,
I just left you a voice-mail. I got the list of 2016 employment termination dates from Kim and I’ve requested our developers to update the COBRA files. Can you please advise on the following:
1) The deadline that you need the corrected COBRA RET files
2) Whether if you can accept change files with the records that have been corrected, or if you need corrected full files for each month (COBRA RET files)
Kim and our team are also looking into how COBRA eligible employees that are in Active Employment statuses are being reported. We also do not administer COBRA for Wheaton, but are trying to figure out a way to get them reported properly on the Tango files.
Thank you,
Van Nguyen | EDI Analyst
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
Direct: 925-621-5250 ext. 250 | Cell: 209-275-9486
FAX: 925-460-3920 | van.nguyen@ebsbenefits.com
cid:image001.jpg@01CFA81D.33E7F030 cid:image002.jpg@01CFA81D.33E7F030 cid:image009.png@01CFA81D.34000C10
_______________________________________________________________________________________________________________________________________
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Van Nguyen
Sent: Tuesday, January 17, 2017 8:25 AM
To: 'Scott Van Horn' <svanhorn@tangohealth.com>; 'Hanley, Karen' <Karen.Hanley@ascension.org>; Cindy Wibbing <cindy.wibbing@ebsbenefits.com>; Stewart, Stephanie <Stephanie.Stewart2@ascension.org>; 'Hawkins, Judy L. (HR)' <Judy.Hawkins@ascension.org>; Phivu Nguyen <vu@tangohealth.com>; 'Kim Matus' <Kim.Matus@bsg.com>; 'Styne, Shelby' <Shelby.Styne@ascension.org>; 'Sherri Hauser' <Sherri.Hauser@bsg.com>; Alex Mize <AlexM@tangohealth.com>; Salman Khoja <SalmanK@tangohealth.com>
Subject: RE: Wheaton / Tango - ACA Weekly Meeting
Hi Scott,
Yes, I’ll be available. Do you have examples of some employees with these issues that we can research ahead of time?
Thank you,
Van Nguyen | EDI Analyst
Employee Benefit Specialists, Inc.
PO Box 11657, Pleasanton, CA 94588
Direct: 925-621-5250 ext. 250 | Cell: 209-275-9486
FAX: 925-460-3920 | van.nguyen@ebsbenefits.com
cid:image001.jpg@01CFA81D.33E7F030 cid:image002.jpg@01CFA81D.33E7F030 cid:image009.png@01CFA81D.34000C10
_______________________________________________________________________________________________________________________________________
Total Enrollment Services l Employer & Employee Member Portals l Flexible Spending Accounts l Commuter Benefits
Employer Flex Benefit Card l COBRA & Retiree Administration l Invoice Reconciliation l Voluntary Benefits
www.ebsbenefits.com www.workterra.com
DISCLAIMER
This e-mail message (including attachments, if any) is intended for the use of the individual or entity to which it is addressed and may contain information that is privileged, proprietary, confidential and exempt from disclosure. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and erase this e-mail message immediately.
From: Scott Van Horn svanhorn@tangohealth.com
Sent: Tuesday, January 17, 2017 8:01 AM
To: 'Hanley, Karen' <Karen.Hanley@ascension.org>; Cindy Wibbing <cindy.wibbing@ebsbenefits.com>; Stewart, Stephanie <Stephanie.Stewart2@ascension.org>; 'Hawkins, Judy L. (HR)' <Judy.Hawkins@ascension.org>; Phivu Nguyen <vu@tangohealth.com>; 'Kim Matus' <Kim.Matus@bsg.com>; 'Styne, Shelby' <Shelby.Styne@ascension.org>; 'Sherri Hauser' <Sherri.Hauser@bsg.com>; Van Nguyen <van.nguyen@ebsbenefits.com>; Alex Mize <AlexM@tangohealth.com>; Salman Khoja <SalmanK@tangohealth.com>
Subject: Wheaton / Tango - ACA Weekly Meeting
Hello all,
Kim and I have been discussing a possible issue with the COBRA files that we need to discuss ASAP. We believe that the COBRA file may contain terminated employees but information on their benefits while they were active, rather than their COBRA benefits.
Could the team be available at 3 p.m. Central for a 30 minute discussion?
Thank you!
Scott Van Horn
Vice President, Client Services
Tango Health, Inc.
svanhorn@tangohealth.com
855-468-2646 x 803 Direct Phone
866-384-8549 Client Services
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Created a View for eligibility which will contain minimum cost plan for Employee tier.
Files Affected:
Database Objects\MasterCompanyDB\03_Views\dbo.OES_VIEW_ACA_MinimumCostPlan.sql