WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-460

MHNGS Rate Issues

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      White Label
    • Company:
      MHNGS
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Hi Jen,

      Please have development read back through my last email as well as Ryan’s testing feedback. We understand from prior discussions you have said this is how the system works. We have added concerns now based on changes to the SPA status field that don’t seem to be applying any rate change.

        Attachments

        1. 1.png
          1.png
          192 kB
        2. 2016 Off Rotation 20 percent.png
          2016 Off Rotation 20 percent.png
          204 kB
        3. 2016 Off Rotation 80 percent.png
          2016 Off Rotation 80 percent.png
          203 kB
        4. 3.png
          3.png
          159 kB
        5. AffectedEmployeeList by Swaraj.xls
          10 kB
        6. Databse cost.png
          Databse cost.png
          65 kB
        7. RateChanges.png
          RateChanges.png
          96 kB
        8. three emp.png
          three emp.png
          51 kB
        9. two emp.png
          two emp.png
          51 kB

          Issue Links

          is blocked by

          Bug - A problem which impairs or prevents the functions of the product. WT-1449 WT -> Server Errors on Plan Eligibility Screen

          • Critical - This problem will block progress.
          • Closed

            Activity

            Descending order - Click to sort in ascending order
            Hide
            Permalink
            jyoti.mayne Jyoti Mayne added a comment -

            Hi Jennifer Leugers,

            Please find below 3C's:

            Concern: people reflecting a $0 rate

            Cause: There was an issue in rate routine for rate effective date when employee data got changed. That's why employee got $0 rate for some period.

            Correction: We have handled this scenario and patch was deployed on production.

            Show
            jyoti.mayne Jyoti Mayne added a comment - Hi Jennifer Leugers , Please find below 3C's: Concern: people reflecting a $0 rate Cause: There was an issue in rate routine for rate effective date when employee data got changed. That's why employee got $0 rate for some period. Correction: We have handled this scenario and patch was deployed on production.
            Hide
            Permalink
            shubhankar Shubhankar Joshi (Inactive) added a comment -

            Hi Satya, could you assign this to a developer to confirm on the root cause for the zero rates issue?

            CC: Vijay Siddha, Rakesh Roy

            Show
            shubhankar Shubhankar Joshi (Inactive) added a comment - Hi Satya , could you assign this to a developer to confirm on the root cause for the zero rates issue? CC: Vijay Siddha , Rakesh Roy
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            Satya Alankar is busy with mobile testing and Team is fully allocated today.

            Shubhankar Joshi Can you please check since as per your last comment Jennifer is looking for root cause, if needed you can take Alankar's help.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - Satya Alankar is busy with mobile testing and Team is fully allocated today. Shubhankar Joshi Can you please check since as per your last comment Jennifer is looking for root cause, if needed you can take Alankar's help.
            Hide
            Permalink
            satyap Satya added a comment -

            Hi Deepali,

            Can mentioned scenario be verified with Alankar & share updates with client. He has previously tested this & created scenario.

            Thanks & Regards,
            Satya Prakash

            Show
            satyap Satya added a comment - Hi Deepali, Can mentioned scenario be verified with Alankar & share updates with client. He has previously tested this & created scenario. Thanks & Regards, Satya Prakash
            Hide
            Permalink
            shubhankar Shubhankar Joshi (Inactive) added a comment -

            Hi Vijay Siddha, assigning to you as Jennifer Leugers is looking for the root cause for the issue as per her comments added yesterday.

            Show
            shubhankar Shubhankar Joshi (Inactive) added a comment - Hi Vijay Siddha , assigning to you as Jennifer Leugers is looking for the root cause for the issue as per her comments added yesterday.
            44 older comments

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              deepalit Deepali Tidke (Inactive)
              Account Executive:
              Jennifer Leugers
              Developer:
              Swaraj Patil (Inactive)
              QA:
              Alankar Chavan (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              10 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date: