WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4787

FDU and CEM Prod - Admin unable to update payroll screen - UHC

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Production
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Hi Dev -

      UHC is trying to update the payroll page (as an Admin user). They are able to do so as a Partner Broker but cannot save as an admin. When they select Save, nothing happens.

      I’ve tested in both CEM and FDU in prod and it seem as an admin, we are unable to update the payroll screen (although as a partner I can do it).
      My testing steps are to start an admin event and then go into the payroll screen. Once I have the updates in, when I click on “Save”, nothing happens.

      Could you please take a look and let us know what might be happening here and help us to resolve?

      Also, I noticed some new fields were released for all profiles (partner, Admin and Employee), we need to assess if we need to do anything in our build with these fields and if they should be hidden for certain profiles.
      -W2 wages, pay date, pay period start date, pay period start date

      Thanks,
      Jenni
      Jennifer Leugers

        Attachments

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-4718 Error on Payroll and Employment page

          • High - Serious problem that could block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            jjsassy99 Jennifer Johnson (Inactive) created issue -
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Field Original Value New Value
            Link This issue is duplicated by WT-4718 [ WT-4718 ]
            Hide
            Permalink
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment -

            HI Jennifer Johnson

            This is duplicated by WT-4718. Please refer it for more details.

            Thanks,
            Swapnil P.

            Show
            swapnil.pandhare Swapnil Pandhare (Inactive) added a comment - HI Jennifer Johnson This is duplicated by WT-4718 . Please refer it for more details. Thanks, Swapnil P.
            satyap Satya made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            satyap Satya made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            satyap Satya made changes -
            Assignee Vijay Siddha [ vijays ] Rakesh Roy [ rakeshr ]
            satyap Satya made changes -
            Component/s BenAdmin [ 10000 ]
            Issue Importance Must Have [ 11800 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            rakeshr Rakesh Roy (Inactive) made changes -
            Developer Niteen Surwase [ niteen.surwase ]
            gokul.sonawane Gokul Sonawane (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Able to update payroll page using admin login.
            Will move to production on 16th Sep IST.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Able to update payroll page using admin login. Will move to production on 16th Sep IST.
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            rakeshr Rakesh Roy (Inactive) made changes -
            Attachment screenshot-1.png [ 27192 ]
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Jennifer Johnson Deployed and verified on production. Please check and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Jennifer Johnson Deployed and verified on production. Please check and confirm.
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Jennifer Fernandes [ jjsassy99 ]
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Satya made transition -
            Open In Development
            		2h 50m 1
            Satya made transition -
            In Development In LB Testing
            		2m 33s 1
            Rakesh Roy (Inactive) made transition -
            In LB Testing Stage Testing
            		6d 4h 19m 1
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            		19h 39m 1
            Rakesh Roy (Inactive) made transition -
            In Production Testing Production Complete
            		9s 1

              People

              Assignee:
              jjsassy99 Jennifer Johnson (Inactive)
              Reporter:
              jjsassy99 Jennifer Johnson (Inactive)
              Developer:
              Niteen Surwase (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: