WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4804

Softchoice - Copy of Production to Stage

    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Support Task Type:
      Company Move
    • Environment:
      Production
    • Reported by:
      Support
    • Company:
      Softchoice
    • Module:
      BenAdmin

      Description

      Please copy Production to Stage. Okay to overlay. Jennifer Leugers for approval.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5172 Company Down : Softchoice >> Server error occured while downloading 1095-C form

          • High - Serious problem that could block progress.
          • Closed

          Support Activity - Support Activity WT-5173 Company Down : Softchoice >> Server error occurred while downloading 1095-B form

          • High - Serious problem that could block progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-5177 Company Down : Softchoice >> Server error while downloading Add change Term Report

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Hide
            Permalink
            sonali.punse Sonali Punse (Inactive) added a comment -

            CC : Vijay Siddha Mandar Kulkarni

            Show
            sonali.punse Sonali Punse (Inactive) added a comment - CC : Vijay Siddha Mandar Kulkarni
            Hide
            Permalink
            sonali.punse Sonali Punse (Inactive) added a comment -

            Deborah Mascot Please assign back once approved. Thanks!

            Show
            sonali.punse Sonali Punse (Inactive) added a comment - Deborah Mascot Please assign back once approved. Thanks!
            Hide
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            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Leugers Please provide approval asap.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Leugers Please provide approval asap.
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Leugers I'm unable to begin creating the CI plan without this. Can you please approve today?

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Leugers I'm unable to begin creating the CI plan without this. Can you please approve today?
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Jennifer Leugers Please advise on this asap

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Jennifer Leugers Please advise on this asap
            Hide
            Permalink
            jennifer.leugers Jennifer Leugers added a comment -

            This is approved

            Show
            jennifer.leugers Jennifer Leugers added a comment - This is approved
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            This has been approved. Please copy to Stage asap. It's okay to copy over.
            Thank you!

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - This has been approved. Please copy to Stage asap. It's okay to copy over. Thank you!
            Hide
            Permalink
            sonali.punse Sonali Punse (Inactive) added a comment -

            Assigning to Mandar.

            Show
            sonali.punse Sonali Punse (Inactive) added a comment - Assigning to Mandar.
            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Ashwin Wankhede,
            Could you please take it ahead and confirm back once done? Thanks.

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Ashwin Wankhede , Could you please take it ahead and confirm back once done? Thanks.
            Hide
            Permalink
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Deborah Mascot,

            Just to be absolutely sure on this, could you please confirm if you would want to move changes only (Overlay)? or you want to replace the current copy (overwrite)?

            In case you want to overlay the Softchoice, please provide the specific name for new copy on stage.
            -------------------------------------------
            CC: Mandar Kulkarni, Satya

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Deborah Mascot , Just to be absolutely sure on this, could you please confirm if you would want to move changes only (Overlay)? or you want to replace the current copy (overwrite)? In case you want to overlay the Softchoice, please provide the specific name for new copy on stage. ------------------------------------------- CC: Mandar Kulkarni , Satya
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            You can replace the current copy, as I've made no changes in Stage. Name is Softchoice.
            Thank you.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - You can replace the current copy, as I've made no changes in Stage. Name is Softchoice. Thank you.
            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Ashwin Wankhede,
            Please take this on priority, thanks.

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Ashwin Wankhede , Please take this on priority, thanks.
            Hide
            Permalink
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment -

            Hi Kunal Kedari,

            We have moved "Softchoice" company from production to stage by overwriting there current copy.
            Please check the below mentioned points for the moved company:

            1. Make proper company module mapping
            2. Save EDS and theme
            3. Log in to the site with Partner/Broker/Employee role and make sure all pages are displayed

            Please let me know if you need any information related to this, or any errors.

            Attaching Company migration checklist used in migration with mail. Softchoice - Company Migration Production To Stage.xls
            QA Testing is in Progress.

            CC: Vijay Siddha, Satya, Rakesh Roy, Samir,shyam sharma, Mandar Kulkarni, Shubhankar Joshi, Indraprakash Tiwari Ashwin Wankhede

            Show
            ashwin.wankhede Ashwin Wankhede (Inactive) added a comment - Hi Kunal Kedari , We have moved "Softchoice" company from production to stage by overwriting there current copy. Please check the below mentioned points for the moved company: 1. Make proper company module mapping 2. Save EDS and theme 3. Log in to the site with Partner/Broker/Employee role and make sure all pages are displayed Please let me know if you need any information related to this, or any errors. Attaching Company migration checklist used in migration with mail. Softchoice - Company Migration Production To Stage.xls QA Testing is in Progress. CC: Vijay Siddha , Satya , Rakesh Roy , Samir , shyam sharma , Mandar Kulkarni , Shubhankar Joshi , Indraprakash Tiwari Ashwin Wankhede
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on Stage. Opened JIRA WT-5177, WT-5173, WT-5172

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Stage. Opened JIRA WT-5177 , WT-5173 , WT-5172
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Please advise the status of the copy asap, as we need to begin OE coding.

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Please advise the status of the copy asap, as we need to begin OE coding.
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Please advise status. Jennifer Leugers

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Please advise status. Jennifer Leugers
            Hide
            Permalink
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment -

            Mandar Kulkarni please advise ststus

            Show
            Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive) added a comment - Mandar Kulkarni please advise ststus
            Hide
            Permalink
            mandark Mandar Kulkarni (Inactive) added a comment -

            Hi Deborah Mascot,

            Here is the latest status on one of the linked open issue with this ticket WT-5173
            ---------------------------
            Remove the 'SSN/SIN' from Order by and re -run the report.
            This "SSN/SIN" field is causing the error as SSN/SIN does not exist in Employee Table.
            This error is only on this company as its field name is different. Usually field name is Social_Security_no.
            We will give proper fix for this in regular patches.
            ---------------------------

            This ticket will be updated once the linked issues are resolved. Thanks.

            CC: Rajendra Joshi, Kunal Kedari, Satya, shyam sharma Vijay Siddha,

            Show
            mandark Mandar Kulkarni (Inactive) added a comment - Hi Deborah Mascot , Here is the latest status on one of the linked open issue with this ticket WT-5173 --------------------------- Remove the 'SSN/SIN' from Order by and re -run the report. This "SSN/SIN" field is causing the error as SSN/SIN does not exist in Employee Table. This error is only on this company as its field name is different. Usually field name is Social_Security_no. We will give proper fix for this in regular patches. --------------------------- This ticket will be updated once the linked issues are resolved. Thanks. CC: Rajendra Joshi , Kunal Kedari , Satya , shyam sharma Vijay Siddha ,
            Hide
            Permalink
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Deborah Mascot,
            WT-5172 and WT-5172 are open and fix will be given in regular stage patches. Now, by removing 'SSN/SIN' from Order By field, server error does not occur. While these two issues are open, you may continue testing of this company.

            With Best Regards
            Rajendra Joshi

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Deborah Mascot, WT-5172 and WT-5172 are open and fix will be given in regular stage patches. Now, by removing 'SSN/SIN' from Order By field, server error does not occur. While these two issues are open, you may continue testing of this company. With Best Regards Rajendra Joshi

              People

              Assignee:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Reporter:
              Deborah.Mascot@ebsbenefits.com Deborah Mascot (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: