WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-4998

Cobra plans are not showing in Cobra enrollment mode

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Module:
      BenAdmin - Enrollment
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      When Cobra User is logged into system, it should show cobra plans in self serve mode which are displayed on Enroll Now Screen. But Cobra plans are not showing for Cobra user in Self Serve mode.

      Steps.

      1. Logged in as Admin
      2. Select Cobra Employee
      3. Click on Enroll Now link.
      4. Showing Cobra plans for that user.
      5. Now logged in as Cobra user
      6. In Self Serve mode, Cobra plans are not showing means there was no Enroll Now page

      Note: I have observed this on my local machine. I was not able to verify this on stage and production because I couldn't able to start Cobra mode for Cobra Users.

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. ST-227 Query Performance - OES_SP_GENERIC_EFFECTIVEDATE_CALCULATION

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited

            This test case is related to ST-227 . Its working fine on another company. Hence closing this issue.

            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited This test case is related to ST-227 . Its working fine on another company. Hence closing this issue.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Hi Vikas Pawar,
            As discussed with Satya,

            Functionality is working fine on wheaton hspl on production.Please attach this company and verify your functionality.

            Thanks,
            Sheetal Bodhale.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Hi Vikas Pawar , As discussed with Satya , Functionality is working fine on wheaton hspl on production.Please attach this company and verify your functionality. Thanks, Sheetal Bodhale.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited

            Analysis is going on .Will update by tomorrow.
            Need to discuss customisation with satya.

            Tested on production showing enroll now pages to employee login.

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - - edited Analysis is going on .Will update by tomorrow. Need to discuss customisation with satya. Tested on production showing enroll now pages to employee login.
            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment -

            Sheetal Bodhale,

            We had created Cobra Employee, but we were not able to start Cobra Enrollment for that employee.

            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - Sheetal Bodhale , We had created Cobra Employee, but we were not able to start Cobra Enrollment for that employee.
            Hide
            Permalink
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment -

            Vikas Pawar,

            Please mention the customisation that Hrishikesh Deshpande told you.That will help me to debug the issue.

            Thanks,
            Sheetal Bodhale

            Show
            sheetal.bodhale Sheetal Bodhale (Inactive) added a comment - Vikas Pawar , Please mention the customisation that Hrishikesh Deshpande told you.That will help me to debug the issue. Thanks, Sheetal Bodhale
            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment -

            As per discussion with Satya, assigning to Sheetal Bodhale

            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - As per discussion with Satya, assigning to Sheetal Bodhale

              People

              Assignee:
              vikas.pawar Vikas Pawar (Inactive)
              Reporter:
              vikas.pawar Vikas Pawar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: