WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-5016

Re: Issue Login Credentials AGAIN (apostrohe in first/last name) - Impacting Stage and Production

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Platform - Security
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have

      Description

      Issue: apostrophe in first or last name and included as part of the login credentials whether it be User ID or Password.

      It appears the User ID works as expected and ignores the symbol and picks up the next character – however, the Password isn’t working. We have tried both with and without the special character and the system isn’t registering and allowing us access to the site. We even tried using the next character in the Password field ignoring the symbol with the same failed result.

      We need this resolved ASAP and advise on how to instruct our Clients.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5155 Regression - Single Quote issue for User name and Password in application

          • Critical - This problem will block progress.
          • Closed

            Activity

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            Hide
            Permalink
            vijays Vijay Siddha (Inactive) added a comment -

            CC:Saurabh Sablaka,Vijayendra Shinde, Samir, Satya, Rakesh Roy

            Show
            vijays Vijay Siddha (Inactive) added a comment - CC: Saurabh Sablaka , Vijayendra Shinde , Samir , Satya , Rakesh Roy
            Hide
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            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited

            Hi Swapnil Pandhare,

            This was not New algorithm issue. Default Password with Single quote was not handled at the time of creating New Users. Replaced Single quote is with double Single quote at the time of creating new users.

            I have tested following first name and last name combination for this

            1. First Name and Last both without single Quote
            2. First Name with Single Quote
            3. Last Name with Single Quote
            4. First Name and Last both with single Quote
            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited Hi Swapnil Pandhare , This was not New algorithm issue. Default Password with Single quote was not handled at the time of creating New Users. Replaced Single quote is with double Single quote at the time of creating new users. I have tested following first name and last name combination for this First Name and Last both without single Quote First Name with Single Quote Last Name with Single Quote First Name and Last both with single Quote
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            verified reported issue on lb for above four combinations >> working fine.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - verified reported issue on lb for above four combinations >> working fine.
            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment -

            Checked into Stage

            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - Checked into Stage
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment - - edited

            verified reported issue on stage for above four combinations >> EE login working fine for all combinations.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - - edited verified reported issue on stage for above four combinations >> EE login working fine for all combinations.
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment - - edited

            verified reported issue on production for above four combinations >> EE login working fine for all combinations.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - - edited verified reported issue on production for above four combinations >> EE login working fine for all combinations.
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            This has been fixed , kindly check and close the jira

            Show
            deepalit Deepali Tidke (Inactive) added a comment - This has been fixed , kindly check and close the jira

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Account Executive:
              Jennifer Leugers
              Developer:
              Vikas Pawar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: