WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-5016

Re: Issue Login Credentials AGAIN (apostrohe in first/last name) - Impacting Stage and Production

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Platform - Security
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have

      Description

      Issue: apostrophe in first or last name and included as part of the login credentials whether it be User ID or Password.

      It appears the User ID works as expected and ignores the symbol and picks up the next character – however, the Password isn’t working. We have tried both with and without the special character and the system isn’t registering and allowing us access to the site. We even tried using the next character in the Password field ignoring the symbol with the same failed result.

      We need this resolved ASAP and advise on how to instruct our Clients.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5155 Regression - Single Quote issue for User name and Password in application

          • Critical - This problem will block progress.
          • Closed

            Activity

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            swapnil.pandhare Swapnil Pandhare (Inactive) created issue -
            Hide
            Permalink
            vijays Vijay Siddha (Inactive) added a comment -

            CC:Saurabh Sablaka,Vijayendra Shinde, Samir, Satya, Rakesh Roy

            Show
            vijays Vijay Siddha (Inactive) added a comment - CC: Saurabh Sablaka , Vijayendra Shinde , Samir , Satya , Rakesh Roy
            vijays Vijay Siddha (Inactive) made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Vikas Pawar [ vikas.pawar ]
            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited

            Hi Swapnil Pandhare,

            This was not New algorithm issue. Default Password with Single quote was not handled at the time of creating New Users. Replaced Single quote is with double Single quote at the time of creating new users.

            I have tested following first name and last name combination for this

            1. First Name and Last both without single Quote
            2. First Name with Single Quote
            3. Last Name with Single Quote
            4. First Name and Last both with single Quote
            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - - edited Hi Swapnil Pandhare , This was not New algorithm issue. Default Password with Single quote was not handled at the time of creating New Users. Replaced Single quote is with double Single quote at the time of creating new users. I have tested following first name and last name combination for this First Name and Last both without single Quote First Name with Single Quote Last Name with Single Quote First Name and Last both with single Quote
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Assignee Vikas Pawar [ vikas.pawar ] Rakesh Roy [ rakeshr ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            verified reported issue on lb for above four combinations >> working fine.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - verified reported issue on lb for above four combinations >> working fine.
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Deepali Tidke [ deepalit ]
            Hide
            Permalink
            vikas.pawar Vikas Pawar (Inactive) added a comment -

            Checked into Stage

            Show
            vikas.pawar Vikas Pawar (Inactive) added a comment - Checked into Stage
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment - - edited

            verified reported issue on stage for above four combinations >> EE login working fine for all combinations.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - - edited verified reported issue on stage for above four combinations >> EE login working fine for all combinations.
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            deepalit Deepali Tidke (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Developer Vikas Pawar [ vikas.pawar ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment - - edited

            verified reported issue on production for above four combinations >> EE login working fine for all combinations.

            Show
            deepalit Deepali Tidke (Inactive) added a comment - - edited verified reported issue on production for above four combinations >> EE login working fine for all combinations.
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)
            deepalit Deepali Tidke (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            Permalink
            deepalit Deepali Tidke (Inactive) added a comment -

            This has been fixed , kindly check and close the jira

            Show
            deepalit Deepali Tidke (Inactive) added a comment - This has been fixed , kindly check and close the jira
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Deepali Tidke [ deepalit ] Jennifer Leugers [ jennifer.leugers ]
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Link This issue relates to WT-5155 [ WT-5155 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            prasadp Prasad Pise (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            Transition Time In Source Status Execution Times
            Vikas Pawar (Inactive) made transition -
            Open In Development
            		5h 35m 1
            Vikas Pawar (Inactive) made transition -
            In Development In LB Testing
            		9s 1
            Deepali Tidke (Inactive) made transition -
            In LB Testing Stage Testing
            		2h 7m 1
            Deepali Tidke (Inactive) made transition -
            Stage Testing In Production Testing
            		2d 23h 51m 1
            Deepali Tidke (Inactive) made transition -
            In Production Testing Production Complete
            		34s 1
            Prasad Pise (Inactive) made transition -
            Production Complete Closed
            		541d 23h 55m 1

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Account Executive:
              Jennifer Leugers
              Developer:
              Vikas Pawar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: