WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-5016

Re: Issue Login Credentials AGAIN (apostrohe in first/last name) - Impacting Stage and Production

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Module:
      Platform - Security
    • Reported by:
      Support
    • Item State:
      Production Complete
    • Issue Importance:
      Must Have

      Description

      Issue: apostrophe in first or last name and included as part of the login credentials whether it be User ID or Password.

      It appears the User ID works as expected and ignores the symbol and picks up the next character – however, the Password isn’t working. We have tried both with and without the special character and the system isn’t registering and allowing us access to the site. We even tried using the next character in the Password field ignoring the symbol with the same failed result.

      We need this resolved ASAP and advise on how to instruct our Clients.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-5155 Regression - Single Quote issue for User name and Password in application

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            swapnil.pandhare Swapnil Pandhare (Inactive) created issue -
            vijays Vijay Siddha (Inactive) made changes -
            Field Original Value New Value
            Assignee Vijay Siddha [ vijays ] Vikas Pawar [ vikas.pawar ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Assignee Vikas Pawar [ vikas.pawar ] Rakesh Roy [ rakeshr ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Rakesh Roy [ rakeshr ] Deepali Tidke [ deepalit ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            deepalit Deepali Tidke (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Developer Vikas Pawar [ vikas.pawar ]
            ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            deepalit Deepali Tidke (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)
            deepalit Deepali Tidke (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            deepalit Deepali Tidke (Inactive) made changes -
            Assignee Deepali Tidke [ deepalit ] Jennifer Leugers [ jennifer.leugers ]
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            vikas.pawar Vikas Pawar (Inactive) made changes -
            Link This issue relates to WT-5155 [ WT-5155 ]
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            prasadp Prasad Pise (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]

              People

              Assignee:
              jennifer.leugers Jennifer Leugers
              Reporter:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Account Executive:
              Jennifer Leugers
              Developer:
              Vikas Pawar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: