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Type:
Support Activity
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Status:
Resolved
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Priority:
Critical
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Resolution:
Done
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Affects Version/s:
None
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Fix Version/s:
None
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Support Task Type:
Configuration
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Issue Importance:
Must Have
Hi all – we are getting a server error when clicking on Recommended Plans –
- relates to
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WT-5401
Avoid server error when clicking on Recommended Plans
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Closed
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CC : Satya Samir Amruta Lohiya Vijay Siddha
Hi Jennifer Leugers
Please find the details below :
Concern : Server error on recommended plans on Five guys exchange
Cause : Employee was getting 2017 HSA employee plan and family plan also(Only one should be there)
It was throwing error while executing query in backend.
Customization/ Correction : When we are applying enrollment coverage tier in eligibility , it should be with Enrolled in plan macro. We have corrected this eligibility on this plan. Now, its working fine in Exchange workflow.
This is resolved. Please let us know if you need more information on this.
Thanks,
Swapnil P.
Thanks,
Swapnil P.