-
Type:
Support Activity
-
Status:
Closed
-
Priority:
Medium
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
Component/s:
None
-
-
Support Task Type:
Data Correction
-
-
Hello Team,
I reinstated an employee's benefits and the critical illness did not retro enroll. Can you check why it has the 10/25 date listed instead of 01/01/16?
Thank you in advance.
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"3c30d006-aa21-405a-b2d9-5d024716fe26","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":1019.2999999523163,"redirectCount":0,"resourceLoadedEnd":1326.3999999761581,"resourceLoadedStart":279.7000000476837,"resourceTiming":[{"duration":361.6999999284744,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":279.7000000476837,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":279.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":641.3999999761581,"responseStart":0,"secureConnectionStart":0},{"duration":361.5,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":280,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":280,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":641.5,"responseStart":0,"secureConnectionStart":0},{"duration":361.5,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":280.10000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":280.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":641.6000000238419,"responseStart":0,"secureConnectionStart":0},{"duration":361.5,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":280.10000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":280.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":641.6000000238419,"responseStart":0,"secureConnectionStart":0},{"duration":361.60000002384186,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":280.2999999523163,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":280.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":641.8999999761581,"responseStart":0,"secureConnectionStart":0},{"duration":370.10000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":280.2999999523163,"connectEnd":280.2999999523163,"connectStart":280.2999999523163,"domainLookupEnd":280.2999999523163,"domainLookupStart":280.2999999523163,"fetchStart":280.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":280.2999999523163,"responseEnd":650.3999999761581,"responseStart":650.3999999761581,"secureConnectionStart":280.2999999523163},{"duration":403.89999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":280.39999997615814,"connectEnd":280.39999997615814,"connectStart":280.39999997615814,"domainLookupEnd":280.39999997615814,"domainLookupStart":280.39999997615814,"fetchStart":280.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":280.39999997615814,"responseEnd":684.2999999523163,"responseStart":684.2999999523163,"secureConnectionStart":280.39999997615814},{"duration":406.7999999523163,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":280.5,"connectEnd":280.5,"connectStart":280.5,"domainLookupEnd":280.5,"domainLookupStart":280.5,"fetchStart":280.5,"redirectEnd":0,"redirectStart":0,"requestStart":280.5,"responseEnd":687.2999999523163,"responseStart":687.2999999523163,"secureConnectionStart":280.5},{"duration":407,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":280.7000000476837,"connectEnd":280.7000000476837,"connectStart":280.7000000476837,"domainLookupEnd":280.7000000476837,"domainLookupStart":280.7000000476837,"fetchStart":280.7000000476837,"redirectEnd":0,"redirectStart":0,"requestStart":280.7000000476837,"responseEnd":687.7000000476837,"responseStart":687.7000000476837,"secureConnectionStart":280.7000000476837},{"duration":407.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":280.7999999523163,"connectEnd":280.7999999523163,"connectStart":280.7999999523163,"domainLookupEnd":280.7999999523163,"domainLookupStart":280.7999999523163,"fetchStart":280.7999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":280.7999999523163,"responseEnd":688,"responseStart":688,"secureConnectionStart":280.7999999523163},{"duration":407.39999997615814,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":281,"connectEnd":281,"connectStart":281,"domainLookupEnd":281,"domainLookupStart":281,"fetchStart":281,"redirectEnd":0,"redirectStart":0,"requestStart":281,"responseEnd":688.3999999761581,"responseStart":688.3999999761581,"secureConnectionStart":281},{"duration":408,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":281.10000002384186,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":281.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":689.1000000238419,"responseStart":0,"secureConnectionStart":0},{"duration":407.60000002384186,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":281.10000002384186,"connectEnd":281.10000002384186,"connectStart":281.10000002384186,"domainLookupEnd":281.10000002384186,"domainLookupStart":281.10000002384186,"fetchStart":281.10000002384186,"redirectEnd":0,"redirectStart":0,"requestStart":281.10000002384186,"responseEnd":688.7000000476837,"responseStart":688.7000000476837,"secureConnectionStart":281.10000002384186},{"duration":407.8000000715256,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/d86515d5f85e345261e03597bd3941f3/shortcuts.js?context=issuenavigation&context=issueaction","startTime":281.2999999523163,"connectEnd":281.2999999523163,"connectStart":281.2999999523163,"domainLookupEnd":281.2999999523163,"domainLookupStart":281.2999999523163,"fetchStart":281.2999999523163,"redirectEnd":0,"redirectStart":0,"requestStart":281.2999999523163,"responseEnd":689.1000000238419,"responseStart":689.1000000238419,"secureConnectionStart":281.2999999523163},{"duration":408.10000002384186,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":281.39999997615814,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":281.39999997615814,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":689.5,"responseStart":0,"secureConnectionStart":0},{"duration":408.2000000476837,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":281.5,"connectEnd":281.5,"connectStart":281.5,"domainLookupEnd":281.5,"domainLookupStart":281.5,"fetchStart":281.5,"redirectEnd":0,"redirectStart":0,"requestStart":281.5,"responseEnd":689.7000000476837,"responseStart":689.7000000476837,"secureConnectionStart":281.5}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":181,"responseStart":275,"responseEnd":276,"domLoading":278,"domInteractive":1356,"domContentLoadedEventStart":1356,"domContentLoadedEventEnd":1399,"domComplete":1739,"loadEventStart":1739,"loadEventEnd":1742,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"f96ee2caa9b415","effectiveType":"4g","downlink":9.4,"rtt":0,"serverDuration":62,"dbReadsTimeInMs":15,"dbConnsTimeInMs":17,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Good Morning,
Please re-instantiate all active plans which were terminated previously due to Termination employee status change.
Thank you.