Samir Vijay Siddha

Hi Michael,

Request you to please submit JIRA ticket in WT Project. Since CT project has been meant only for EBS internal purpose.

For this ticket, I am moving it to WT project, but please take care from next time

Regards,
Satya Prakah

Amruta Lohiya

Hi Michael Chand,

CC: Amruta Lohiya

Could you please let us know specific company name for above mentioned issues?
So that we can investigate it further, as we found so many company with employee name 'Lilly'.

Thanks,
Neelam

Neelam Yangal

Hello,

Company name is spelled Lily.

Hi Michael Chand,

CC: Amruta Lohiya

We have analysed employee James M Anderson Jr.

Employee status changed on 10/22/2016 to Terminated with effective date 4/17/2016.
So that all active enrollments are terminated with termination date '4/16/2016' for below plan
Preferred Blue PPO
Dental Blue Select
Basic Life and AD&D Non-Drivers
Short Term Disability Lily
Voluntary Employee Life and AD&D
UNUM Accident
Critical Illness Employee

again on 10/25/2016 employee status changed to Active with effective date 10/25/2016 8:25.
So with data change event core plan gets allotted with effective date 10/25/2016.

To instantiate previously active plan employee need to change status from Termination to Rehire .
After that employee effective date is changed to 1/1/2016. but already core plan are enrolled with 10/25/2016, so enrollment's effective date has not been changed.

So, please let us know should we re-instantiate all active plans which are terminated previously due to Termination employee status change.
OR
Should we just correct the effective date of currently active enrollments which are now 10/25/2016.

Thanks,
Neelam

Hi Michael Chand,

Please find above details of our analysis. Could you please update us on below queries so we can proceed with the correction.

Please let us know should we re-instantiate all active plans which are terminated previously due to Termination employee status change.
OR
Should we just correct the effective date of currently active enrollments which are now 10/25/2016.

cc:Amruta Lohiya,Neelam Yangal

Good Morning,

Please re-instantiate all active plans which were terminated previously due to Termination employee status change.

Thank you.

Hi Michael Chand,

We have corrected the employee's record.

Please verify this.

Thanks,
Neelam

Neelam Yangal

I tested the current solution.

Lets change to just correct the effective date of currently active enrollments which are now 10/25/2016 back to 04/18/2016 and that will be fine.

Hi Michael Chand,

We found plan 'Salary Continuation' is having 10/25/2016 effective date for this employee so we have changed that back to 4/18/2016.

Please verify this.

Thanks,
Neelam

Issue resolved. You can close ticket.