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  1. WORKTERRA
  2. WT-5765

Lily - Effective date critical illness

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Data Correction
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Hello Team,

      I reinstated an employee's benefits and the critical illness did not retro enroll. Can you check why it has the 10/25 date listed instead of 01/01/16?

      Thank you in advance.

        Attachments

          Activity

          Transition Time In Source Status Execution Times
          Satya made transition -
          To Do Open
          7h 38m 1
          Neelam Yangal (Inactive) made transition -
          In Progress Waiting for Customer Input
          40s 3
          Michael Chand (Inactive) made transition -
          Waiting for Customer Input In Progress
          5d 7h 6m 3
          Michael Chand (Inactive) made transition -
          Open In Progress
          1d 8h 7m 2
          Michael Chand (Inactive) made transition -
          In Progress Open
          7s 2
          Neelam Yangal (Inactive) made transition -
          Open Resolved
          2m 8s 1
          Neelam Yangal (Inactive) made transition -
          Resolved Closed
          79d 21h 22m 1

            People

            Assignee:
            neelam.yangal Neelam Yangal (Inactive)
            Reporter:
            mchand Michael Chand (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: