WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-5882

TotalWorks - Recommendation Engine not working

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA, BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      Exchange
    • Reported by:
      Support
    • Item State:
      Production Complete

      Description

      Please see the attached screen shot. BCC has a demo this morning and the questions for the recommendation engine are not populating. Please advise asap

        Attachments

          Activity

          Ascending order - Click to sort in descending order
          dkulling Debbie Kulling created issue -
          samir Samir made changes -
          Field Original Value New Value
          Assignee Samir [ samir ] Neelam Yangal [ neelam.yangal ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Attachment Questionnaire.jpg [ 30908 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Debbie Kulling [ dkulling ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Open [ 1 ] Resolved [ 5 ]
          dkulling Debbie Kulling made changes -
          Attachment Screen Shot 10-31-16 at 02.00 PM.PNG [ 30921 ]
          dkulling Debbie Kulling made changes -
          Resolution Fixed [ 1 ]
          Status Resolved [ 5 ] Reopened [ 4 ]
          samir Samir made changes -
          Assignee Debbie Kulling [ dkulling ] Neelam Yangal [ neelam.yangal ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Issue Type Support Activity [ 10301 ] Bug [ 1 ]
          Support Task Type Customization [ 11204 ]
          Workflow WT_Support [ 26104 ] WT_Defects [ 26133 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Status Reopened [ 4 ] In Development [ 10007 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          neelam.yangal Neelam Yangal (Inactive) made changes -
          Assignee Neelam Yangal [ neelam.yangal ] Rajendra Joshi [ rajendraj ]
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          satyap Satya made changes -
          Component/s Exchange [ 10003 ]
          satyap Satya made changes -
          Module Parent values: BenAdmin(10100) Parent values: Exchange(10103)
          rakeshr Rakesh Roy (Inactive) made changes -
          Developer Neelam Yangal [ neelam.yangal ]
          QA Rajendra Joshi [ rajendraj ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: Production Complete(10222)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production Complete(10222) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: Production Complete(10222)
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Debbie Kulling [ dkulling ]
          satyap Satya made changes -
          Environment_New Stage [ 18443 ]
          dkulling Debbie Kulling made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Component/s ACA [ 10004 ]
          Component/s Exchange [ 10003 ]

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Developer:
            Neelam Yangal (Inactive)
            QA:
            Rajendra Joshi (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated: