WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-6300

Server error is displayed on click of "Initiate Background Check" button.

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin
    • Reported by:
      Harbinger
    • Item State:
      Production Complete

      Description

      Server error is displayed on click of "Initiate Background Check" button.
      Test Users
      secureadmin
      securepartner

      Replication Steps:
      1. Login as Admin/Partner
      2. Go to Employee Administration
      3. Click on Employee Background Check.
      4. Check for the error displayed.

      This functionality was working fine yesterday on LB

        Attachments

          Activity

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          prasadp Prasad Pise (Inactive) created issue -
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          varsha.shejawal Varsha Shejawal (Inactive) added a comment -

          Hi Prasad,

          Please check now there is no server error on LB.You can test now.

          Show
          varsha.shejawal Varsha Shejawal (Inactive) added a comment - Hi Prasad, Please check now there is no server error on LB.You can test now.
          varsha.shejawal Varsha Shejawal (Inactive) made changes -
          Field Original Value New Value
          Assignee Saurabh Sablaka [ saurabh.sablaka ] Prasad Pise [ prasadp ]
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          saurabh.sablaka Saurabh Sablaka (Inactive) added a comment -

          Prasad Pise
          This error was due to an exception getting returned from client service on submission of candidate request. Please check and confirm that this is resolved.

          Show
          saurabh.sablaka Saurabh Sablaka (Inactive) added a comment - Prasad Pise This error was due to an exception getting returned from client service on submission of candidate request. Please check and confirm that this is resolved.
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          prasadp Prasad Pise (Inactive) added a comment -

          Saurabh Sablaka
          Issue still exist on LB. Please check.

          Show
          prasadp Prasad Pise (Inactive) added a comment - Saurabh Sablaka Issue still exist on LB. Please check.
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          prasadp Prasad Pise (Inactive) added a comment -

          Saurabh Sablaka

          Today, i haven't came across any server error. Functionality working as expected on LB.

          Show
          prasadp Prasad Pise (Inactive) added a comment - Saurabh Sablaka Today, i haven't came across any server error. Functionality working as expected on LB.
          prasadp Prasad Pise (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          prasadp Prasad Pise (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          prasadp Prasad Pise (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
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          prasadp Prasad Pise (Inactive) added a comment -

          Verified on Stage. Working as expected.

          Show
          prasadp Prasad Pise (Inactive) added a comment - Verified on Stage. Working as expected.
          rakeshr Rakesh Roy (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
          prasadp Prasad Pise (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          Hide
          Permalink
          prasadp Prasad Pise (Inactive) added a comment -

          Verified on production. Working as expected.

          Show
          prasadp Prasad Pise (Inactive) added a comment - Verified on production. Working as expected.
          prasadp Prasad Pise (Inactive) made changes -
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          prasadp Prasad Pise (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          prasadp Prasad Pise (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Production Complete(10222)
          satyap Satya made changes -
          Environment_New LB [ 18444 ]
          Transition Time In Source Status Execution Times
          Prasad Pise (Inactive) made transition -
          Open In Development
          		8d 22h 31m 1
          Prasad Pise (Inactive) made transition -
          In Development In LB Testing
          		2s 1
          Prasad Pise (Inactive) made transition -
          In LB Testing Stage Testing
          		5d 3m 1
          Prasad Pise (Inactive) made transition -
          Stage Testing In Production Testing
          		14d 7h 4m 1
          Prasad Pise (Inactive) made transition -
          In Production Testing Production Complete
          		35s 1
          Prasad Pise (Inactive) made transition -
          Production Complete Closed
          		2s 1

            People

            Assignee:
            prasadp Prasad Pise (Inactive)
            Reporter:
            prasadp Prasad Pise (Inactive)
            Developer:
            Varsha Shejawal (Inactive)
            QA:
            Prasad Pise (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved: