-
Type:
Bug
-
Status:
Closed
-
Priority:
High
-
Resolution:
Done
-
Affects Version/s:
None
-
Fix Version/s:
None
-
-
-
-
-
-
Item State:
Production Complete
- Closed
1.Login to Stage with Partner.
2.Edit company say "ACA Automation".
3.Create 1095-C report.
4.Finalize the RUN.
5.Navigate to Home>>Company Home>>BenAdmin Home>>BenAdmin Company Home>>ACA>>ACA Customization >> ACA 1095-C Acknowledgement
6.Select 1095-C report which is finalized.
7.Click on Add Customization.
8.Add required details.
9.Click on Save & Consolidated download.
Actual: Received server error.
Expected: Consolidated Report should get download properly without an error.
Error log is as follows
ErrorID : 0
ErrorSource : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->IRSReport.SaveAndGetData->IRSReport.ProcessIRSReport->IRSReport.ProcessConsolidatedPDFFromPDFService
ErrorMessage: One or more errors occurred.
at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken)
at WORKTERRA.IRSReport.ProcessConsolidatedPDFFromPDFService(List`1 objListDynamic, StaticReport objStaticReport)
StackTrace: at WORKTERRA.BenAdmin.BenAdminControllerAppTier.SaveAndGetData(BenAdminControllerWebTierEntity objBenAdminControllerWebTierEntity)
at WORKTERRA.ControllerAppTier.SaveAndGetData(Int32 intProjectsId, String strInput)
TargetSite: System.String SaveAndGetData(ValueObjects.BenAdminControllerWebTierEntity)
- relates to
-
WT-2631
ACA-2017 Performance enhancement and customization of Consolidated PDF functionality.
-
-
Closed
{"report":{"apdex":0.5,"isInitial":true,"journeyId":"1774084f-39d7-4198-9024-67adb83c808e","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":2075.399999976158,"redirectCount":0,"resourceLoadedEnd":2174.199999988079,"resourceLoadedStart":604.5999999642372,"resourceTiming":[{"duration":672.8000000119209,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":604.5999999642372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":604.5999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1277.3999999761581,"responseStart":0,"secureConnectionStart":0},{"duration":674.1999999880791,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":605,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":605,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1279.199999988079,"responseStart":0,"secureConnectionStart":0},{"duration":675.1000000238419,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":605.0999999642372,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":605.0999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1280.199999988079,"responseStart":0,"secureConnectionStart":0},{"duration":675.5999999642372,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":605.3000000119209,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":605.3000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1280.8999999761581,"responseStart":0,"secureConnectionStart":0},{"duration":676.4000000357628,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":605.3999999761581,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":605.3999999761581,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1281.800000011921,"responseStart":0,"secureConnectionStart":0},{"duration":769.0999999642372,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":605.5,"connectEnd":605.5,"connectStart":605.5,"domainLookupEnd":605.5,"domainLookupStart":605.5,"fetchStart":605.5,"redirectEnd":0,"redirectStart":0,"requestStart":605.5,"responseEnd":1374.5999999642372,"responseStart":1374.5999999642372,"secureConnectionStart":605.5},{"duration":853.8000000119209,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":605.5999999642372,"connectEnd":605.5999999642372,"connectStart":605.5999999642372,"domainLookupEnd":605.5999999642372,"domainLookupStart":605.5999999642372,"fetchStart":605.5999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":605.5999999642372,"responseEnd":1459.3999999761581,"responseStart":1459.3999999761581,"secureConnectionStart":605.5999999642372},{"duration":856.8000000119209,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":605.6999999880791,"connectEnd":605.6999999880791,"connectStart":605.6999999880791,"domainLookupEnd":605.6999999880791,"domainLookupStart":605.6999999880791,"fetchStart":605.6999999880791,"redirectEnd":0,"redirectStart":0,"requestStart":605.6999999880791,"responseEnd":1462.5,"responseStart":1462.5,"secureConnectionStart":605.6999999880791},{"duration":857.3999999761581,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":605.8000000119209,"connectEnd":605.8000000119209,"connectStart":605.8000000119209,"domainLookupEnd":605.8000000119209,"domainLookupStart":605.8000000119209,"fetchStart":605.8000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":605.8000000119209,"responseEnd":1463.199999988079,"responseStart":1463.199999988079,"secureConnectionStart":605.8000000119209},{"duration":858,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":606,"connectEnd":606,"connectStart":606,"domainLookupEnd":606,"domainLookupStart":606,"fetchStart":606,"redirectEnd":0,"redirectStart":0,"requestStart":606,"responseEnd":1464,"responseStart":1464,"secureConnectionStart":606},{"duration":858.3999999761581,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":606.1999999880791,"connectEnd":606.1999999880791,"connectStart":606.1999999880791,"domainLookupEnd":606.1999999880791,"domainLookupStart":606.1999999880791,"fetchStart":606.1999999880791,"redirectEnd":0,"redirectStart":0,"requestStart":606.1999999880791,"responseEnd":1464.5999999642372,"responseStart":1464.5999999642372,"secureConnectionStart":606.1999999880791},{"duration":859,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":606.3000000119209,"connectEnd":606.3000000119209,"connectStart":606.3000000119209,"domainLookupEnd":606.3000000119209,"domainLookupStart":606.3000000119209,"fetchStart":606.3000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":606.3000000119209,"responseEnd":1465.300000011921,"responseStart":1465.300000011921,"secureConnectionStart":606.3000000119209},{"duration":873.5,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":607.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":607.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1481,"responseStart":0,"secureConnectionStart":0},{"duration":858.3000000119209,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/e80c7a6aee0fa86c2b1a716575a614aa/shortcuts.js?context=issuenavigation&context=issueaction","startTime":607.5999999642372,"connectEnd":607.5999999642372,"connectStart":607.5999999642372,"domainLookupEnd":607.5999999642372,"domainLookupStart":607.5999999642372,"fetchStart":607.5999999642372,"redirectEnd":0,"redirectStart":0,"requestStart":607.5999999642372,"responseEnd":1465.8999999761581,"responseStart":1465.8999999761581,"secureConnectionStart":607.5999999642372},{"duration":873.3999999761581,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":607.8000000119209,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":607.8000000119209,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":1481.199999988079,"responseStart":0,"secureConnectionStart":0},{"duration":859.4000000357628,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":607.8999999761581,"connectEnd":607.8999999761581,"connectStart":607.8999999761581,"domainLookupEnd":607.8999999761581,"domainLookupStart":607.8999999761581,"fetchStart":607.8999999761581,"redirectEnd":0,"redirectStart":0,"requestStart":607.8999999761581,"responseEnd":1467.300000011921,"responseStart":1467.300000011921,"secureConnectionStart":607.8999999761581}],"threshold":1000,"fetchStart":0,"domainLookupStart":0,"domainLookupEnd":0,"connectStart":0,"connectEnd":0,"requestStart":483,"responseStart":582,"responseEnd":583,"domLoading":587,"domInteractive":2221,"domContentLoadedEventStart":2221,"domContentLoadedEventEnd":2295,"domComplete":2586,"loadEventStart":2586,"loadEventEnd":2589,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"452855e23a29d4","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":63,"dbReadsTimeInMs":12,"dbConnsTimeInMs":14,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
3C's -
Concern - ACA_Getting server error on clicking Save&Consolidated Download
Cause - As stage environment has only one PDF service hence this issue occured. Also web.config file was not deployed properly.
Correction - Added same PDF URL as pipe separated and updated web.config file.