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  1. WORKTERRA
  2. WT-6989

WT -> BCC Invoice Enhancement -> Un-check or Check Benefit Wise Billing Report - Gives Server error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      Stage
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed

      Description

      Environment: Stage
      Company: City of Walnut Creek For HSPL
      Invoice Management

      Getting Server error on Invoice Management after performing below steps:

      Invoice Management > Add New > Un-check Benefit Wise Billing Report > Select required fields > save > Server error

      Server error > Ok > It doesn't move further

      So, we cannot create Invoice, with Benefit Wise Billing Report check box unchecked.

      Please find the screen capture for the same.

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          Issue Links

            Activity

            Hide
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Now if the check box is checked then Save > server error appears again.

            So, need to cancel previous Invoice and create new one.

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Now if the check box is checked then Save > server error appears again. So, need to cancel previous Invoice and create new one.
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Priya Dhamande,

            Following are the 3C's:
            Concern:
            Server error on saving Invoice Template.

            Cause:
            There was an issue in script to check duplicate template.

            Correction:
            We have corrected the script. Will get deployed in tomorrow's Stage patch.
            As of now script is executed on City of Walnut Creek.

            cc: Vijay Siddha, Satya, Rakesh Roy

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Priya Dhamande , Following are the 3C's: Concern: Server error on saving Invoice Template. Cause: There was an issue in script to check duplicate template. Correction: We have corrected the script. Will get deployed in tomorrow's Stage patch. As of now script is executed on City of Walnut Creek. cc: Vijay Siddha , Satya , Rakesh Roy
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Tested on WT Stage - TIBCO - 14th Dec 2016

            We kept Benefit Wise Billing Report checked and unchecked - saved the template - fetched out invoices and exported in excel - everything worked well
            [testing Invoice with Benefit Wise Billing Report unchecked does not cover any data / functionality verification]

            Ready for Stage

            CC - Deepali Tidke Hrishikesh Deshpande Rakesh Roy Venkatesh PujariPrasanna Karlekar

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Tested on WT Stage - TIBCO - 14th Dec 2016 We kept Benefit Wise Billing Report checked and unchecked - saved the template - fetched out invoices and exported in excel - everything worked well [testing Invoice with Benefit Wise Billing Report unchecked does not cover any data / functionality verification] Ready for Stage CC - Deepali Tidke Hrishikesh Deshpande Rakesh Roy Venkatesh Pujari Prasanna Karlekar
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            This was deployed on 9th Dec 2016 on Stage and Production as it was blocking issue. Templates could not be created.

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - This was deployed on 9th Dec 2016 on Stage and Production as it was blocking issue. Templates could not be created.
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Tested on Stage (long for hspl) and Production (asml for hspl) - 19th Dec 2016

            When tried to download the invoice excel -

            Server Error - Stage
            Input Output Error - Production

            CC - Deepali Tidke Rakesh Roy Venkatesh Pujari Hrishikesh Deshpande

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Tested on Stage (long for hspl) and Production (asml for hspl) - 19th Dec 2016 When tried to download the invoice excel - Server Error - Stage Input Output Error - Production CC - Deepali Tidke Rakesh Roy Venkatesh Pujari Hrishikesh Deshpande
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Alankar Chavan,

            The recent issue mentioned is for Export to Excel and fix given is for error appearing on Template creation.
            Both are not related. If issue still persist, please create different ticket for excel scenario.

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Alankar Chavan , The recent issue mentioned is for Export to Excel and fix given is for error appearing on Template creation. Both are not related. If issue still persist, please create different ticket for excel scenario.
            Hide
            alankar.chavan Alankar Chavan (Inactive) added a comment -

            Tested on Stage
            Worked well on few companies

            Giving server error on TIBCO for HSPL (when a template made with Benefit Wise Billing Report un-ticked- invoice fetched and clicked on Export to Excel control. I had selected Dental and Vision types in the template)

            Error Log -

            Exception : Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection.
            App Error Log : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->InvoiceDetails.SaveAndGetData->InvoiceDataSet.InvoiceCreateExcelFile->InvoiceDataSet.CreateFileAndExportInvoiceInExcel
            Employee ID : 0
            Action Name : CreateInvoiceFile
            Model : System.Web.Mvc.HandleErrorInfo
            Controller : Report
            Web Error Log : at WORKTERRA.BenAdmin.BenAdminControllerWebTier.SaveAndGetData(ObjectType I_objectType, Object objInputObject, Object I_context, Hashtable I_criteria, Boolean I_mode, Boolean I_needCollection)
            at WORKTERRA.BenAdmin.Areas.Report.Models.InvoiceManagement.ViewInvoiceModel.CreateInvoiceFile(String FilePath, String FileName, String IsExcel, String DownloadInvoiceListID)

            CC - Prasanna Karlekar Venkatesh Pujari Rakesh Roy Hrishikesh Deshpande

            Show
            alankar.chavan Alankar Chavan (Inactive) added a comment - Tested on Stage Worked well on few companies Giving server error on TIBCO for HSPL (when a template made with Benefit Wise Billing Report un-ticked- invoice fetched and clicked on Export to Excel control. I had selected Dental and Vision types in the template) Error Log - Exception : Offset and length were out of bounds for the array or count is greater than the number of elements from index to the end of the source collection. App Error Log : ControllerAppTier.SaveAndGetData->BenAdminControllerAppTier.SaveAndGetData->InvoiceDetails.SaveAndGetData->InvoiceDataSet.InvoiceCreateExcelFile->InvoiceDataSet.CreateFileAndExportInvoiceInExcel Employee ID : 0 Action Name : CreateInvoiceFile Model : System.Web.Mvc.HandleErrorInfo Controller : Report Web Error Log : at WORKTERRA.BenAdmin.BenAdminControllerWebTier.SaveAndGetData(ObjectType I_objectType, Object objInputObject, Object I_context, Hashtable I_criteria, Boolean I_mode, Boolean I_needCollection) at WORKTERRA.BenAdmin.Areas.Report.Models.InvoiceManagement.ViewInvoiceModel.CreateInvoiceFile(String FilePath, String FileName, String IsExcel, String DownloadInvoiceListID) CC - Prasanna Karlekar Venkatesh Pujari Rakesh Roy Hrishikesh Deshpande
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment - - edited

            Hi Rakesh Roy,

            This issue was initially mentioned for server error coming on customization screen. But this issue is always getting reopened for different reasons which are no where related to the fix done.

            cc: Alankar Chavan, Venkatesh Pujari, Sachin Hingole, Satya

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - - edited Hi Rakesh Roy , This issue was initially mentioned for server error coming on customization screen. But this issue is always getting reopened for different reasons which are no where related to the fix done. cc: Alankar Chavan , Venkatesh Pujari , Sachin Hingole , Satya
            Hide
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Venkatesh -
            Assigning this JIRA to you. Issue for which JIRA was created is already fixed. It is reopen for different reason.
            Please do the needful.

            cc: Sachin Hingole

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Venkatesh - Assigning this JIRA to you. Issue for which JIRA was created is already fixed. It is reopen for different reason. Please do the needful. cc: Sachin Hingole
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Tested on Stage - AFI For Hspl company - 27th Feb 2017
            We kept Benefit Wise Billing Report checked and unchecked - saved the template

            Ready for Production

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Tested on Stage - AFI For Hspl company - 27th Feb 2017 We kept Benefit Wise Billing Report checked and unchecked - saved the template Ready for Production
            Hide
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment -

            Tested on Production - AFI For Hspl company - 16th March 2017
            We kept Benefit Wise Billing Report checked and unchecked - saved the template

            Prasanna Karlekar,Priya Dhamande

            Thanks,
            Venkatesh

            Show
            venkatesh.pujari Venkatesh Pujari (Inactive) added a comment - Tested on Production - AFI For Hspl company - 16th March 2017 We kept Benefit Wise Billing Report checked and unchecked - saved the template Prasanna Karlekar , Priya Dhamande Thanks, Venkatesh

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              Developer:
              Prasanna Karlekar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

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