WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7166

LB | Any Report on opening gives Server error

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
      None
    • Environment:
      QA
    • Module:
      BenAdmin - Report
    • Reported by:
      Harbinger
    • Item State:
      Production Complete - Closed

      Description

      Environment: LB
      Company: Caiso, MBF, ASML

      Benadmin > Report > Standard Reports > Server Error

      Thsi si also applicable for Static and Other reports as well. Screen captures and error log are attached with the jira.

        Attachments

          Issue Links

          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-6478 Dependent SSN - consider Special character

          • High - Serious problem that could block progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            priya.dhamande Priya Dhamande (Inactive) created issue -
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Field Original Value New Value
            Link This issue relates to WT-6478 [ WT-6478 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment 12_15_2016_11_12_06_235_1_12038.txt [ 35177 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Attachment LB_StaticReports.jpg [ 35178 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Assignee Vijay Siddha [ vijays ] Prasanna Karlekar [ prasanna ]
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Hi Prasanna,

            Can you please check the issue, as I am unable to verify jira WT-6478 as reports are giving server error.

            Thanks,
            Prasanna

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Prasanna, Can you please check the issue, as I am unable to verify jira WT-6478 as reports are giving server error. Thanks, Prasanna
            Hide
            Permalink
            prasanna Prasanna Karlekar (Inactive) added a comment -

            Hi Priya Dhamande,

            The Reporting service was stopped on the WT-Stage Report server.
            We have restarted it.

            cc: Ashwin Wankhede, Indraprakash Tiwari, Rakesh Roy, Satya, Aditya Vishwakarma

            Show
            prasanna Prasanna Karlekar (Inactive) added a comment - Hi Priya Dhamande , The Reporting service was stopped on the WT-Stage Report server. We have restarted it. cc: Ashwin Wankhede , Indraprakash Tiwari , Rakesh Roy , Satya , Aditya Vishwakarma
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Priya Dhamande [ priya.dhamande ]
            Hide
            Permalink
            priya.dhamande Priya Dhamande (Inactive) added a comment -

            Hi Prasanna Karlekar,

            Reports are working now on LB, checked on multiple companies. As this issue was due to stopping of Restoring service, closing the jira on LB itself.

            Thanks,

            Show
            priya.dhamande Priya Dhamande (Inactive) added a comment - Hi Prasanna Karlekar , Reports are working now on LB, checked on multiple companies. As this issue was due to stopping of Restoring service, closing the jira on LB itself. Thanks,
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Status Production Complete [ 10028 ] Closed [ 6 ]
            priya.dhamande Priya Dhamande (Inactive) made changes -
            Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            satyap Satya made changes -
            Environment_New LB [ 18444 ]
            Transition Time In Source Status Execution Times
            Priya Dhamande (Inactive) made transition -
            Open In Development
            		3h 51m 1
            Priya Dhamande (Inactive) made transition -
            In Development In LB Testing
            		2s 1
            Priya Dhamande (Inactive) made transition -
            In LB Testing Stage Testing
            		5s 1
            Priya Dhamande (Inactive) made transition -
            Stage Testing In Production Testing
            		2s 1
            Priya Dhamande (Inactive) made transition -
            In Production Testing Production Complete
            		7s 1
            Priya Dhamande (Inactive) made transition -
            Production Complete Closed
            		2s 1

              People

              Assignee:
              priya.dhamande Priya Dhamande (Inactive)
              Reporter:
              priya.dhamande Priya Dhamande (Inactive)
              Account Executive:
              Prasanna Karlekar (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: