WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7243

JE Dunn - When employee login Disabled and EE tries "Forgot password" Feature.

    Details

    • Type: Change Request
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      JE Dunn
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Hi Samir, I can't find that ticket to check status but we had a ticket open at one time.

      If an employee is login disabled AND employee tries to use the "forgot password" feature, do they get a message like "As a security measure, your login status is disabled due to too many unsuccessful attempts to log in. Please contact your system Administrator to enable your system account."?
      I can't find the ticket but the one I'm thinking of said FROM DEB that "Now we will prevent the employee from resetting the password if the login status is disabled.
      We will be showing a message to contact the admin for login status. Currently we are working on this as it is not in production yet." but I can't find the ticket to check the status.
      Do you know where they are on this project?

      Your login status is disabled. Please contact Administrator to enable your login status.

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-4628 JE DUNN - Forgot Password Reset Link not sent if employee's login status was changed from disabled to enabled.

          • High - Serious problem that could block progress.
          • Production Complete

          Bug - A problem which impairs or prevents the functions of the product. WT-7499 When employee login Disabled, error message not displayed on "Forgot password"

          • High - Serious problem that could block progress.
          • Closed

            Activity

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            20 older comments
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            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on stage using URL 'https://usa.wackerneuson.stage.workterra.net/platform/'. Background is applied now.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using URL 'https://usa.wackerneuson.stage.workterra.net/platform/'. Background is applied now.
            Hide
            Permalink
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Rajendra Joshi,

            If it is working properly on JE Dunn then please check and close the linked issues also.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Sheetal Bodhale,Rakesh Roy

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rajendra Joshi , If it is working properly on JE Dunn then please check and close the linked issues also. Thanks, Aarati R. Sabnis CC Satya , Sheetal Bodhale , Rakesh Roy
            Hide
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            rakeshr Rakesh Roy (Inactive) added a comment -

            Tracy Kot This is deployed on production, please check and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Tracy Kot This is deployed on production, please check and confirm.
            Hide
            Permalink
            Tkot Tracy Kot (Inactive) added a comment -

            Thank you, I will advise client today and ask them to test.

            Show
            Tkot Tracy Kot (Inactive) added a comment - Thank you, I will advise client today and ask them to test.
            Hide
            Permalink
            Tkot Tracy Kot (Inactive) added a comment -

            Confirmed in production by client. Client has a similar request for this message to display right away if employee login is disabled, but they try to put their pass word in. Since that is a separate request I will open new ticket and refer to this one. Thank you.

            Show
            Tkot Tracy Kot (Inactive) added a comment - Confirmed in production by client. Client has a similar request for this message to display right away if employee login is disabled, but they try to put their pass word in. Since that is a separate request I will open new ticket and refer to this one. Thank you.

              People

              Assignee:
              Tkot Tracy Kot (Inactive)
              Reporter:
              Tkot Tracy Kot (Inactive)
              Account Executive:
              Tracy Kot (Inactive)
              Developer:
              Aarati Sabnis (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

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