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  1. WORKTERRA
  2. WT-7243

JE Dunn - When employee login Disabled and EE tries "Forgot password" Feature.

    Details

    • Type: Change Request
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Module:
      BenAdmin
    • Reported by:
      Support
    • Company:
      JE Dunn
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have

      Description

      Hi Samir, I can't find that ticket to check status but we had a ticket open at one time.

      If an employee is login disabled AND employee tries to use the "forgot password" feature, do they get a message like "As a security measure, your login status is disabled due to too many unsuccessful attempts to log in. Please contact your system Administrator to enable your system account."?
      I can't find the ticket but the one I'm thinking of said FROM DEB that "Now we will prevent the employee from resetting the password if the login status is disabled.
      We will be showing a message to contact the admin for login status. Currently we are working on this as it is not in production yet." but I can't find the ticket to check the status.
      Do you know where they are on this project?

      Your login status is disabled. Please contact Administrator to enable your login status.

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            Hide
            satyap Satya added a comment -

            Hi Swapnil,

            Can you please share updates on this ticket.

            Regards,
            Satya Prakash

            Cc: Samir Vijayendra Shinde Vijay Siddha

            Show
            satyap Satya added a comment - Hi Swapnil, Can you please share updates on this ticket. Regards, Satya Prakash Cc: Samir Vijayendra Shinde Vijay Siddha
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Satya,

            The changes related to forgotpassword were done for the companies which use the generic forgotpassword change but for companies with custom forgot pages the changes were remaining.
            Please refer WT-4628.

            We have done the changes related to this on the custom forgotpassword pages for following companies on local environment:
            1]JEDunn
            2]City of Lake Worth
            3]Metso Benefits
            4]Wacker Neuson Corporation
            5]NSHE
            6]CoolCreek
            7]Michael Best Benefits

            As per discussion with Shubhangi Jadhav the changes for following companies will be done by her:
            1]Windstream
            2]BCC
            3]UHC
            4]UMR

            Also from now on, any company which will make its new custom forgotpassword page the changes will be integrated by Shubhangi Jadhav.

            After this you can verify the changes on JEDunn.

            LB-check-in is done.
            Following are the affected files on LB :
            1]ForgotPasswordJEDunn.cshtml
            2]ForgotPasswordCityOfLakeWorth.cshtml
            3]ForgotPasswordMetso.cshtml
            4]ForgotPasswordWacker.cshtml
            5]ForgotPasswordNSHE.cshtml
            6]ForgotPasswordCoolCreek.cshtml
            7]ForgotPasswordMBF.cshtml

            CC Samir,Vijay Siddha,Vijayendra Shinde, Swapnil Pandhare,Chaitali Acharya

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Satya , The changes related to forgotpassword were done for the companies which use the generic forgotpassword change but for companies with custom forgot pages the changes were remaining. Please refer WT-4628 . We have done the changes related to this on the custom forgotpassword pages for following companies on local environment: 1]JEDunn 2]City of Lake Worth 3]Metso Benefits 4]Wacker Neuson Corporation 5]NSHE 6]CoolCreek 7]Michael Best Benefits As per discussion with Shubhangi Jadhav the changes for following companies will be done by her: 1]Windstream 2]BCC 3]UHC 4]UMR Also from now on, any company which will make its new custom forgotpassword page the changes will be integrated by Shubhangi Jadhav . After this you can verify the changes on JEDunn. LB-check-in is done. Following are the affected files on LB : 1]ForgotPasswordJEDunn.cshtml 2]ForgotPasswordCityOfLakeWorth.cshtml 3]ForgotPasswordMetso.cshtml 4]ForgotPasswordWacker.cshtml 5]ForgotPasswordNSHE.cshtml 6]ForgotPasswordCoolCreek.cshtml 7]ForgotPasswordMBF.cshtml CC Samir , Vijay Siddha , Vijayendra Shinde , Swapnil Pandhare , Chaitali Acharya
            Hide
            chaitali.acharya Chaitali Acharya (Inactive) added a comment -

            Hi Rakesh Roy

            Please verify or assign to other QA on LB.

            CC: Aarati Sabnis Shubhangi Jadhav Swapnil Pandhare Sheetal Bodhale Satya
            Thanks,
            Chaitali Acharya

            Show
            chaitali.acharya Chaitali Acharya (Inactive) added a comment - Hi Rakesh Roy Please verify or assign to other QA on LB. CC: Aarati Sabnis Shubhangi Jadhav Swapnil Pandhare Sheetal Bodhale Satya Thanks, Chaitali Acharya
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -
            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Hrishikesh Deshpande
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Hi Aarati Sabnis,

            As per discussion with Shubhangi, this change can not be tested on LB. Please confirm this and change the deployment status accordingly.

            With Best Regards
            Rajendra Joshi

            CC: Swapnil Pandhare, Shubhangi Jadhav

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Hi Aarati Sabnis , As per discussion with Shubhangi, this change can not be tested on LB. Please confirm this and change the deployment status accordingly. With Best Regards Rajendra Joshi CC: Swapnil Pandhare , Shubhangi Jadhav
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Rajendra Joshi,

            Okay Rajendra.. We have done the changes related to this on the custom forgotpassword pages for following companies on stage:
            1]JEDunn
            2]City of Lake Worth
            3]Metso Benefits
            4]Wacker Neuson Corporation
            5]NSHE
            6]CoolCreek

            Shubhangi Jadhav there is no forgotpassword file for MBF in stage and production. So please confirm this and let me know.

            Thanks & Regards,
            Aarati R. Sabnis

            CC Swapnil Pandhare,Satya

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rajendra Joshi , Okay Rajendra.. We have done the changes related to this on the custom forgotpassword pages for following companies on stage: 1]JEDunn 2]City of Lake Worth 3]Metso Benefits 4]Wacker Neuson Corporation 5]NSHE 6]CoolCreek Shubhangi Jadhav there is no forgotpassword file for MBF in stage and production. So please confirm this and let me know. Thanks & Regards, Aarati R. Sabnis CC Swapnil Pandhare , Satya
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

            Hello Aarati Sabnis,

            For MBF, Forgot and Reset password pages are implemented under WT-6430 which is deployed on LB. Will update you once I it deploy on Stage.

            Thanks,
            Shubhangi

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Aarati Sabnis , For MBF, Forgot and Reset password pages are implemented under WT-6430 which is deployed on LB. Will update you once I it deploy on Stage. Thanks, Shubhangi
            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Rajendra Joshi , Please find the URLS below - 1]JEDunn - http://jedunn.stage.workterra.net/platform/ 2]City of Lake Worth - https://cityoflakeworth.workterra.net/platform/ 3]Metso Benefits - https://metsobenefits.workterra.net/platform/ 4]Wacker Neuson Corporation - https://usa.wackerneuson.workterra.net/platform/ 5]NSHE - https://stage.workterra.net/Platform/Login/Login/LoginNSHE 6]CoolCreek - https://coolcreek.stage.workterra.net/Platform/ Thanks, Shubhangi
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

            Hello Rajendra Joshi,

            As per discussion with Samir, we cannot test this ticket on stage for Michael Best as DNS mapping and SSL certificate is not available for this company.

            Please exclude Michael Best from current scope of testing. You can test this feature in the scope of WT-6430 Custom Forgot and Reset Password Pages for Michael Best.

            Thanks,
            Shubhangi

            cc Vijayendra Shinde, Vijay Siddha

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Rajendra Joshi , As per discussion with Samir , we cannot test this ticket on stage for Michael Best as DNS mapping and SSL certificate is not available for this company. Please exclude Michael Best from current scope of testing. You can test this feature in the scope of WT-6430 Custom Forgot and Reset Password Pages for Michael Best. Thanks, Shubhangi cc Vijayendra Shinde , Vijay Siddha
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on Stage using above mentioned URL. Though Employee is disabled, message 'As a security measure, your login status is disabled.. ' not displayed for below URLs. Hence Reopening.

            2]City of Lake Worth - https://cityoflakeworth.workterra.net/platform/
            3]Metso Benefits - https://metsobenefits.workterra.net/platform/
            4]Wacker Neuson Corporation - https://usa.wackerneuson.workterra.net/platform/

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on Stage using above mentioned URL. Though Employee is disabled, message 'As a security measure, your login status is disabled.. ' not displayed for below URLs. Hence Reopening. 2]City of Lake Worth - https://cityoflakeworth.workterra.net/platform/ 3]Metso Benefits - https://metsobenefits.workterra.net/platform/ 4]Wacker Neuson Corporation - https://usa.wackerneuson.workterra.net/platform/
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            As per discussion with Aarti Subnis, opened new JIRA WT-7499 for URL 2,3,4.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - As per discussion with Aarti Subnis, opened new JIRA WT-7499 for URL 2,3,4.
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Shubhangi Jadhav,

            Please provide proper URLs of forgot password on stage environment. In your above comment you provided following URLs :
            Please find the URLS below -

            1]JEDunn - http://jedunn.stage.workterra.net/platform/

            2]City of Lake Worth - https://cityoflakeworth.workterra.net/platform/
            3]Metso Benefits - https://metsobenefits.workterra.net/platform/
            4]Wacker Neuson Corporation - https://usa.wackerneuson.workterra.net/platform/

            5]NSHE - https://stage.workterra.net/Platform/Login/Login/LoginNSHE
            6]CoolCreek - https://coolcreek.stage.workterra.net/Platform/

            In this, 2,3,4 are of production. Please provide URLs for City of lake worth,Metso benefits, Wacker Neuson corporation for stage environment.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Swapnil Pandhare,Vijayendra Shinde,Sheetal Bodhale,Chaitali Acharya

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Shubhangi Jadhav , Please provide proper URLs of forgot password on stage environment. In your above comment you provided following URLs : Please find the URLS below - 1]JEDunn - http://jedunn.stage.workterra.net/platform/ 2]City of Lake Worth - https://cityoflakeworth.workterra.net/platform/ 3]Metso Benefits - https://metsobenefits.workterra.net/platform/ 4]Wacker Neuson Corporation - https://usa.wackerneuson.workterra.net/platform/ 5]NSHE - https://stage.workterra.net/Platform/Login/Login/LoginNSHE 6]CoolCreek - https://coolcreek.stage.workterra.net/Platform/ In this, 2,3,4 are of production. Please provide URLs for City of lake worth,Metso benefits, Wacker Neuson corporation for stage environment. Thanks, Aarati R. Sabnis CC Satya , Swapnil Pandhare , Vijayendra Shinde , Sheetal Bodhale , Chaitali Acharya
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - - edited

            Hello Aarati Sabnis,

            You just have to add word "stage" to the given production URLs. Please find the URLs for stage below -

            2]City of Lake Worth - https://cityoflakeworth.stage.workterra.net/platform/
            3]Metso Benefits - https://metsobenefits.stage.workterra.net/platform/
            4]Wacker Neuson Corporation - https://usa.wackerneuson.stage.workterra.net/platform/

            Thanks,
            Shubhangi

            CC Vijayendra Shinde

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - - edited Hello Aarati Sabnis , You just have to add word "stage" to the given production URLs. Please find the URLs for stage below - 2]City of Lake Worth - https://cityoflakeworth.stage.workterra.net/platform/ 3]Metso Benefits - https://metsobenefits.stage.workterra.net/platform/ 4]Wacker Neuson Corporation - https://usa.wackerneuson.stage.workterra.net/platform/ Thanks, Shubhangi CC Vijayendra Shinde
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Rajendra Joshi,

            Please check above URLs on stage environment for above mentioned companies.
            If it is working properly please closed the new JIRA WT-7499

            Thanks,
            Aarati R. Sabnis

            CC Satya,Vijayendra Shinde,Swapnil Pandhare,Sheetal Bodhale,Rakesh Roy

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rajendra Joshi , Please check above URLs on stage environment for above mentioned companies. If it is working properly please closed the new JIRA WT-7499 Thanks, Aarati R. Sabnis CC Satya , Vijayendra Shinde , Swapnil Pandhare , Sheetal Bodhale , Rakesh Roy
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Please provide correct URL for Wacker Neuson Corporation. Above url leads to Page Not Found.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Please provide correct URL for Wacker Neuson Corporation. Above url leads to Page Not Found.
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited

            With URL 'https://usa.wackerneuson.stage.workterra.net/platform/', Security message background is missing while employee login is disabled or security questions not updated. PFA screen shot wackerneuson.png, wackerneuson-2.png

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - - edited With URL 'https://usa.wackerneuson.stage.workterra.net/platform/', Security message background is missing while employee login is disabled or security questions not updated. PFA screen shot wackerneuson.png, wackerneuson-2.png
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Shubhangi Jadhav,

            Please add css file to show security message background.

            Thanks,
            Aarati R. sabnis

            CC Satya,Swapnil Pandhare, Sheetal Bodhale

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Shubhangi Jadhav , Please add css file to show security message background. Thanks, Aarati R. sabnis CC Satya , Swapnil Pandhare , Sheetal Bodhale
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            As per discussion with Aarti, Please deploy on Stage since not able to test on LB.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - As per discussion with Aarti, Please deploy on Stage since not able to test on LB.
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Shubhangi Jadhav,

            As this can not be checked on LB, please make changes in stage environment for forgot password of Wacker Neuson Corporation.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Swapnil Pandhare,Sheetal Bodhale,Rakesh Roy

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Shubhangi Jadhav , As this can not be checked on LB, please make changes in stage environment for forgot password of Wacker Neuson Corporation. Thanks, Aarati R. Sabnis CC Satya , Swapnil Pandhare , Sheetal Bodhale , Rakesh Roy
            Hide
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment -

            Hello Rajendra Joshi,

            I have added css to display appropriate message UI for Wacker. Please verify and confirm this on stage.

            Also, can you please change the ticket category as enhancement/bug whichever is appropriate.

            Thanks,
            Shubhangi

            Show
            shubhangi.jadhav Shubhangi Jadhav (Inactive) added a comment - Hello Rajendra Joshi , I have added css to display appropriate message UI for Wacker. Please verify and confirm this on stage. Also, can you please change the ticket category as enhancement/bug whichever is appropriate. Thanks, Shubhangi
            Hide
            rajendraj Rajendra Joshi (Inactive) added a comment -

            Verified on stage using URL 'https://usa.wackerneuson.stage.workterra.net/platform/'. Background is applied now.

            Show
            rajendraj Rajendra Joshi (Inactive) added a comment - Verified on stage using URL 'https://usa.wackerneuson.stage.workterra.net/platform/'. Background is applied now.
            Hide
            aarati.sabnis Aarati Sabnis (Inactive) added a comment -

            Hello Rajendra Joshi,

            If it is working properly on JE Dunn then please check and close the linked issues also.

            Thanks,
            Aarati R. Sabnis

            CC Satya,Sheetal Bodhale,Rakesh Roy

            Show
            aarati.sabnis Aarati Sabnis (Inactive) added a comment - Hello Rajendra Joshi , If it is working properly on JE Dunn then please check and close the linked issues also. Thanks, Aarati R. Sabnis CC Satya , Sheetal Bodhale , Rakesh Roy
            Hide
            rakeshr Rakesh Roy (Inactive) added a comment -

            Tracy Kot This is deployed on production, please check and confirm.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Tracy Kot This is deployed on production, please check and confirm.
            Hide
            Tkot Tracy Kot (Inactive) added a comment -

            Thank you, I will advise client today and ask them to test.

            Show
            Tkot Tracy Kot (Inactive) added a comment - Thank you, I will advise client today and ask them to test.
            Hide
            Tkot Tracy Kot (Inactive) added a comment -

            Confirmed in production by client. Client has a similar request for this message to display right away if employee login is disabled, but they try to put their pass word in. Since that is a separate request I will open new ticket and refer to this one. Thank you.

            Show
            Tkot Tracy Kot (Inactive) added a comment - Confirmed in production by client. Client has a similar request for this message to display right away if employee login is disabled, but they try to put their pass word in. Since that is a separate request I will open new ticket and refer to this one. Thank you.

              People

              Assignee:
              Tkot Tracy Kot (Inactive)
              Reporter:
              Tkot Tracy Kot (Inactive)
              Account Executive:
              Tracy Kot (Inactive)
              Developer:
              Aarati Sabnis (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

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