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  1. WORKTERRA
  2. WT-7274

Totalworks Recommendation Engine

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    Details

    • Type: Support Activity
    • Status: Resolved
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Module:
      BenAdmin

      Description

      Please see email below and attached screenshots from BCC

      I am in our TotalWorks group and have a demo on Monday that I am showing the recommendation tool for. Something is wrong on the page. The “checkout” button keeps (literally) disappearing and you get stuck on the page without being able to move forward or finalize your elections. Crazy – when I select the “Recommended Plans” and make no changes at all – the “checkout” button appears (see attached) but, if select the “change plans” it goes away (see attached). And if I make any modifications in the selections the “checkout” disappears again.

        Attachments

        1. ScreenShot.doc
          400 kB
          Avnish Yadav
        2. Screen Shot 12-09-16 at 12.10 PM.PNG
          365 kB
          Debbie Kulling
        3. Screen Shot 12-09-16 at 12.19 PM.PNG
          391 kB
          Debbie Kulling

          Activity

            People

            Assignee:
            dkulling Debbie Kulling
            Reporter:
            dkulling Debbie Kulling
            Account Executive:
            Debbie Kulling
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

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