-
-
-
Item State:
Production Complete
- Closed
-
Issue Importance:
Must Have
Online Enrollment System - Error Notification
Dear User,
Following Are Error Logged While Exporting Data.
Company Name: Metso Benefits
Template Name: Metso ADP - ACA Employee
ErrorMessage: Object reference not set to an instance of an object.
- relates to
-
WT-7768
ACA - Getting server error on exporting any ACA template
-
-
Production Complete
{"report":{"apdex":1,"isInitial":true,"journeyId":"45cbcda5-af8c-46d2-9d7f-83bc238d138d","key":"jira.project.issue.view-issue","navigationType":0,"readyForUser":572.7000007629395,"redirectCount":0,"resourceLoadedEnd":486.5,"resourceLoadedStart":92.5,"resourceTiming":[{"duration":9.90000057220459,"initiatorType":"link","name":"https://jira.workterra.net/s/3003653444a1e1a85555cab7dcfb3a21-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/css/_super/batch.css","startTime":92.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":92.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":102.40000057220459,"responseStart":0,"secureConnectionStart":0},{"duration":11.40000057220459,"initiatorType":"link","name":"https://jira.workterra.net/s/dd6a0911920485696ac20493290df627-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/css/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":92.80000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":92.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":104.20000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":11.199999809265137,"initiatorType":"link","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.css","startTime":93.10000038146973,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":104.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":13.299999237060547,"initiatorType":"link","name":"https://jira.workterra.net/s/bd548f27bbf8f278bd83b60dd3284ed8-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static-adgs/jira.webresources:global-static-adgs.css","startTime":93.20000076293945,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":106.5,"responseStart":0,"secureConnectionStart":0},{"duration":13.200000762939453,"initiatorType":"link","name":"https://jira.workterra.net/s/70725731a158a7140f19ddbd4201ba27-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:global-static/jira.webresources:global-static.css","startTime":93.5,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":93.5,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":106.70000076293945,"responseStart":0,"secureConnectionStart":0},{"duration":61.5,"initiatorType":"script","name":"https://jira.workterra.net/s/f2623af22c15df767ec6ff268ae0b8bd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/2e46d90b5cae895c9c38649c9d510130/_/download/contextbatch/js/_super/batch.js?locale=en-US","startTime":93.60000038146973,"connectEnd":93.60000038146973,"connectStart":93.60000038146973,"domainLookupEnd":93.60000038146973,"domainLookupStart":93.60000038146973,"fetchStart":93.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":93.60000038146973,"responseEnd":155.10000038146973,"responseStart":155.10000038146973,"secureConnectionStart":93.60000038146973},{"duration":98.40000057220459,"initiatorType":"script","name":"https://jira.workterra.net/s/6ce676f2a5bcc9651cef6e7956f05def-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/3abe50d469404b639745df44b51476b6/_/download/contextbatch/js/jira.browse.project,jira.view.issue,project.issue.navigator,jira.global,atl.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":93.80000019073486,"connectEnd":93.80000019073486,"connectStart":93.80000019073486,"domainLookupEnd":93.80000019073486,"domainLookupStart":93.80000019073486,"fetchStart":93.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":93.80000019073486,"responseEnd":192.20000076293945,"responseStart":192.20000076293945,"secureConnectionStart":93.80000019073486},{"duration":101.10000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.5/_/download/resources/com.atlassian.plugins.atlassian-chaperone:hotspot-tour/hotspot-tour.js?batch=false&locale=en-US","startTime":94,"connectEnd":94,"connectStart":94,"domainLookupEnd":94,"domainLookupStart":94,"fetchStart":94,"redirectEnd":0,"redirectStart":0,"requestStart":94,"responseEnd":195.10000038146973,"responseStart":195.10000038146973,"secureConnectionStart":94},{"duration":101.29999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/6aa3fcf1fac5fd551eee0b69077524e6-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/aae1242f5fc81cc6a5bb8bc963ccda29/_/download/contextbatch/js/atl.global,-_super/batch.js?locale=en-US","startTime":94.20000076293945,"connectEnd":94.20000076293945,"connectStart":94.20000076293945,"domainLookupEnd":94.20000076293945,"domainLookupStart":94.20000076293945,"fetchStart":94.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":94.20000076293945,"responseEnd":195.5,"responseStart":195.5,"secureConnectionStart":94.20000076293945},{"duration":101.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-en/jira.webresources:calendar-en.js","startTime":94.30000019073486,"connectEnd":94.30000019073486,"connectStart":94.30000019073486,"domainLookupEnd":94.30000019073486,"domainLookupStart":94.30000019073486,"fetchStart":94.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":94.30000019073486,"responseEnd":195.80000019073486,"responseStart":195.80000019073486,"secureConnectionStart":94.30000019073486},{"duration":101.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:calendar-localisation-moment/jira.webresources:calendar-localisation-moment.js","startTime":94.60000038146973,"connectEnd":94.60000038146973,"connectStart":94.60000038146973,"domainLookupEnd":94.60000038146973,"domainLookupStart":94.60000038146973,"fetchStart":94.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":94.60000038146973,"responseEnd":196.10000038146973,"responseStart":196.10000038146973,"secureConnectionStart":94.60000038146973},{"duration":101.60000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/ecf7ec549751ae117b778f0525d6d371-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/8.5.0/_/download/batch/com.atlassian.auiplugin:split_aui.pattern.label/com.atlassian.auiplugin:split_aui.pattern.label.js?locale=en-US","startTime":94.80000019073486,"connectEnd":94.80000019073486,"connectStart":94.80000019073486,"domainLookupEnd":94.80000019073486,"domainLookupStart":94.80000019073486,"fetchStart":94.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":94.80000019073486,"responseEnd":196.4000005722046,"responseStart":196.4000005722046,"secureConnectionStart":94.80000019073486},{"duration":197.80000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/05c862146699bb029ceb0a489075e63b-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/bcd66e9a133a1b9f5fd14b56841e1c5b/_/download/contextbatch/css/jira.global.look-and-feel,-_super/batch.css","startTime":95,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":95,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":292.80000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":101.69999980926514,"initiatorType":"script","name":"https://jira.workterra.net/rest/api/1.0/shortcuts/805012/a664c2c06e52d83566c477b9899c262e/shortcuts.js?context=issuenavigation&context=issueaction","startTime":95.10000038146973,"connectEnd":95.10000038146973,"connectStart":95.10000038146973,"domainLookupEnd":95.10000038146973,"domainLookupStart":95.10000038146973,"fetchStart":95.10000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":95.10000038146973,"responseEnd":196.80000019073486,"responseStart":196.80000019073486,"secureConnectionStart":95.10000038146973},{"duration":197.60000038146973,"initiatorType":"link","name":"https://jira.workterra.net/s/9095228fa10daa2d3e3d7d5760c95e91-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/css/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.css?jira.create.linked.issue=true&richediton=true","startTime":95.30000019073486,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":95.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":292.9000005722046,"responseStart":0,"secureConnectionStart":0},{"duration":101.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/c19a1b46e985d7fb85efaf27c8febfdd-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/72477c22780abda5f51fe696920d843f/_/download/contextbatch/js/com.atlassian.jira.projects.sidebar.init,-_super,-jira.view.issue,-project.issue.navigator/batch.js?jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":95.5,"connectEnd":95.5,"connectStart":95.5,"domainLookupEnd":95.5,"domainLookupStart":95.5,"fetchStart":95.5,"redirectEnd":0,"redirectStart":0,"requestStart":95.5,"responseEnd":197.30000019073486,"responseStart":197.30000019073486,"secureConnectionStart":95.5},{"duration":249.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-js/jira.webresources:bigpipe-js.js","startTime":96.60000038146973,"connectEnd":96.60000038146973,"connectStart":96.60000038146973,"domainLookupEnd":96.60000038146973,"domainLookupStart":96.60000038146973,"fetchStart":96.60000038146973,"redirectEnd":0,"redirectStart":0,"requestStart":96.60000038146973,"responseEnd":346.1000003814697,"responseStart":346.1000003814697,"secureConnectionStart":96.60000038146973},{"duration":357.30000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/1.0/_/download/batch/jira.webresources:bigpipe-init/jira.webresources:bigpipe-init.js","startTime":96.80000019073486,"connectEnd":96.80000019073486,"connectStart":96.80000019073486,"domainLookupEnd":96.80000019073486,"domainLookupStart":96.80000019073486,"fetchStart":96.80000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":96.80000019073486,"responseEnd":454.1000003814697,"responseStart":454.1000003814697,"secureConnectionStart":96.80000019073486},{"duration":26.5,"initiatorType":"xmlhttprequest","name":"https://jira.workterra.net/rest/webResources/1.0/resources","startTime":320,"connectEnd":320,"connectStart":320,"domainLookupEnd":320,"domainLookupStart":320,"fetchStart":320,"redirectEnd":0,"redirectStart":0,"requestStart":320,"responseEnd":346.5,"responseStart":346.5,"secureConnectionStart":320},{"duration":41.30000019073486,"initiatorType":"link","name":"https://jira.workterra.net/s/10a53164f749b8e3714ef758ef17e5b9-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/fe5ac63c98407b87468d3a8082628b5e/_/download/contextbatch/css/jira.rich.editor.api,jira.project.sidebar,jira.rich.editor,-_super,-jira.view.issue,-jira.global,-atl.general,-com.atlassian.jira.projects.sidebar.init,-project.issue.navigator/batch.css?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":423,"connectEnd":0,"connectStart":0,"domainLookupEnd":0,"domainLookupStart":0,"fetchStart":423,"redirectEnd":0,"redirectStart":0,"requestStart":0,"responseEnd":464.30000019073486,"responseStart":0,"secureConnectionStart":0},{"duration":45.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/be9ff0efea54a6453d2ac60b92912a09/_/download/contextbatch/js/browser-metrics-plugin.contrib,-_super,-project.issue.navigator,-jira.view.issue,-atl.general/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&richediton=true","startTime":424,"connectEnd":424,"connectStart":424,"domainLookupEnd":424,"domainLookupStart":424,"fetchStart":424,"redirectEnd":0,"redirectStart":0,"requestStart":424,"responseEnd":469.5,"responseStart":469.5,"secureConnectionStart":424},{"duration":53.80000019073486,"initiatorType":"script","name":"https://jira.workterra.net/s/91690d1edcb34fa38a9ce71b2f00124d-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/fe5ac63c98407b87468d3a8082628b5e/_/download/contextbatch/js/jira.rich.editor.api,jira.project.sidebar,jira.rich.editor,-_super,-jira.view.issue,-jira.global,-atl.general,-com.atlassian.jira.projects.sidebar.init,-project.issue.navigator/batch.js?agile_global_admin_condition=true&jag=true&jira.create.linked.issue=true&locale=en-US&richediton=true","startTime":424.30000019073486,"connectEnd":424.30000019073486,"connectStart":424.30000019073486,"domainLookupEnd":424.30000019073486,"domainLookupStart":424.30000019073486,"fetchStart":424.30000019073486,"redirectEnd":0,"redirectStart":0,"requestStart":424.30000019073486,"responseEnd":478.1000003814697,"responseStart":478.1000003814697,"secureConnectionStart":424.30000019073486},{"duration":60.5,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce.js?batch=false","startTime":424.70000076293945,"connectEnd":424.70000076293945,"connectStart":424.70000076293945,"domainLookupEnd":424.70000076293945,"domainLookupStart":424.70000076293945,"fetchStart":424.70000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":424.70000076293945,"responseEnd":485.20000076293945,"responseStart":485.20000076293945,"secureConnectionStart":424.70000076293945},{"duration":61.10000038146973,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/tinymce-amd.js?batch=false","startTime":425,"connectEnd":425,"connectStart":425,"domainLookupEnd":425,"domainLookupStart":425,"fetchStart":425,"redirectEnd":0,"redirectStart":0,"requestStart":425,"responseEnd":486.1000003814697,"responseStart":486,"secureConnectionStart":425},{"duration":61.29999923706055,"initiatorType":"script","name":"https://jira.workterra.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-w431t5/805012/9a9e1fae3639050b38ac467c3aa37e79/4.1.17/_/download/resources/com.atlassian.jira.plugins.jira-editor-plugin:tinymce/themes/modern/theme.js?batch=false","startTime":425.20000076293945,"connectEnd":425.20000076293945,"connectStart":425.20000076293945,"domainLookupEnd":425.20000076293945,"domainLookupStart":425.20000076293945,"fetchStart":425.20000076293945,"redirectEnd":0,"redirectStart":0,"requestStart":425.20000076293945,"responseEnd":486.5,"responseStart":486.5,"secureConnectionStart":425.20000076293945}],"threshold":1000,"fetchStart":1,"domainLookupStart":1,"domainLookupEnd":1,"connectStart":1,"connectEnd":1,"requestStart":5,"responseStart":87,"responseEnd":89,"domLoading":91,"domInteractive":668,"domContentLoadedEventStart":669,"domContentLoadedEventEnd":721,"domComplete":790,"loadEventStart":790,"loadEventEnd":792,"userAgent":"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","marks":[],"measures":[],"correlationId":"6fd5b8df1aae86","effectiveType":"4g","downlink":10,"rtt":0,"serverDuration":46,"dbReadsTimeInMs":12,"dbConnsTimeInMs":14,"applicationHash":"156decd7d2b4272533aa6cefc8294af635e1da97","experiments":[]}}
Hi Revansiddha Gaur,
Could you please look into this.
CC: Nandkumar Prabhakar Karlekar,Sachin Hingole