WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7718

Running reports for multiple locations

    Details

    • Type: Bug
    • Status: Production Complete
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: BenAdmin
    • Labels:
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Report
    • Reported by:
      Support
    • Company:
      Prime Healthcare
    • Item State:
      Production Complete - Closed
    • Sprint:
      WT Sprint 31-Bugs

      Description

      Now that Prime Healthcare is broken up into 10 individual sites, I would like to be able to run standard reports for all locations at one time. Attached is the ERROR I receive when I try to run any kind of multiple report. Please advise. Thank you.

      Prime_Healthcare WT sites include: AH, CHMC, EHMC, HMC, Hospitality, KMC, MHIN, PMC, SRMC, and Prime Healthcare

        Attachments

          Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. WT-8284 Standard Report for Multiple Locatons error

          • High - Serious problem that could block progress.
          • Production Complete
          relates to

          Enhancement - An improvement or enhancement to an existing feature or task. WT-129 Ability to run an enrollment report across all companies

          • Medium - Has the potential to affect progress.
          • Production Complete

            Activity

            Ascending order - Click to sort in descending order
            agarvey Amanda B. Garvey (Inactive) created issue -
            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) made changes -
            Field Original Value New Value
            Key CT-785 WT-7718
            Project WORKTERRA-CT [ 10800 ] WORKTERRA [ 10000 ]
            Status To Do [ 10000 ] New Request [ 10029 ]
            Workflow CT: Task Management Workflow [ 30413 ] WT_Features [ 30430 ]
            Hide
            Permalink
            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment -

            Routed to Dev

            Show
            Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - Routed to Dev
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Environment Production [ 10005 ]
            Issue Type Task [ 3 ] Support Activity [ 10301 ]
            Status New Request [ 10029 ] Open [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Features [ 30430 ] WT_Support [ 30443 ]
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Issue Type Support Activity [ 10301 ] Bug [ 1 ]
            Support Task Type Query Resolution [ 11205 ]
            Workflow WT_Support [ 30443 ] WT_Defects [ 30506 ]
            Hide
            Permalink
            shubhankar Shubhankar Joshi (Inactive) added a comment -

            Hi Prasanna Karlekar, we are seeing a server error when selecting multiple companies for running a report in the system. Could you please look into this.

            Vijay Siddha, Satya

            Show
            shubhankar Shubhankar Joshi (Inactive) added a comment - Hi Prasanna Karlekar , we are seeing a server error when selecting multiple companies for running a report in the system. Could you please look into this. Vijay Siddha , Satya
            shubhankar Shubhankar Joshi (Inactive) made changes -
            Assignee Shubhankar Joshi [ shubhankar ] Prasanna Karlekar [ prasanna ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Module Parent values: BenAdmin(10100) Parent values: BenAdmin(10100)Level 1 values: Report(10109)
            rakeshr Rakesh Roy (Inactive) made changes -
            Component/s BenAdmin [ 10000 ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Aditya Vishwakarma [ aditya.vishwakarma ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Link This issue is duplicated by WT-8284 [ WT-8284 ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Link This issue relates to WT-129 [ WT-129 ]
            Hide
            Permalink
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            This will get fixed upon fixing of WT-129

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - This will get fixed upon fixing of WT-129
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Severity Complex [ 13103 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Severity Complex [ 13103 ] Medium [ 13102 ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Remaining Estimate 120h [ 432000 ]
            Original Estimate 120h [ 432000 ]
            Permalink
            aditya.vishwakarma Aditya Vishwakarma (Inactive) logged work - 25/Apr/17 03:07 PM - edited
            • Time Spent:
              1h
               

              ETA estimation

            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Remaining Estimate 120h [ 432000 ] 119h [ 428400 ]
            Time Spent 1h [ 3600 ]
            Worklog Id 42059 [ 42059 ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Worklog Id 42059 [ 42059 ]
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Worklog Id 42059 [ 42059 ]
            Hide
            Permalink
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment -

            As discussed with Jaideep Vinchurkar assigning to Prasanna Karlekar

            Show
            aditya.vishwakarma Aditya Vishwakarma (Inactive) added a comment - As discussed with Jaideep Vinchurkar assigning to Prasanna Karlekar
            aditya.vishwakarma Aditya Vishwakarma (Inactive) made changes -
            Assignee Aditya Vishwakarma [ aditya.vishwakarma ] Prasanna Karlekar [ prasanna ]
            prasanna Prasanna Karlekar (Inactive) made changes -
            Assignee Prasanna Karlekar [ prasanna ] Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Code Reviewed By Prasanna Karlekar [ 11907 ]
            Developer Parmeshwar Jumbad [ parmeshwar.jumbade ]
            Due Date 29/Jun/2017
            prasanna Prasanna Karlekar (Inactive) made changes -
            Dev Due Date 29/Jun/2017
            prasanna Prasanna Karlekar (Inactive) made changes -
            Due Date 29/Jun/2017
            admin01 admin made changes -
            Sprint WT Sprint 31-Bugs [ 71 ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            This will get fixed upon WT-129

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - This will get fixed upon WT-129
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206)
            prasanna Prasanna Karlekar (Inactive) made changes -
            Item State Parent values: Development(10200)Level 1 values: In Progress(10206) Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209)
            prasanna Prasanna Karlekar (Inactive) made changes -
            Status Open [ 1 ] In Development [ 10007 ]
            Hide
            Permalink
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment -

            3C's:
            Concern: Running reports for multiple locations not working
            Cause: On selection of multiple companies it was throwing an exception
            Correction: Now it was returning list of reports for selected companies.

            Affetcted Areas: Global Reports
            Affected Files: WT-129 IN DEVELOPMENT modified files

            Tested Scenarios:
            1. Check different companies selection and it's report after selection.

            Show
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) added a comment - 3C's : Concern : Running reports for multiple locations not working Cause : On selection of multiple companies it was throwing an exception Correction : Now it was returning list of reports for selected companies. Affetcted Areas : Global Reports Affected Files : WT-129 IN DEVELOPMENT modified files Tested Scenarios: 1. Check different companies selection and it's report after selection.
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Code Review Date 30/Jun/2017
            parmeshwar.jumbad Parmeshwar Jumbad (Inactive) made changes -
            Assignee Parmeshwar Jumbad [ parmeshwar.jumbade ] Sachin Hingole [ sachin.hingole ]
            Item State Parent values: Development(10200)Level 1 values: Ready for Local Testing(10209) Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: In Testing(10210)
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Meghana Joshi [ meghana.kulkarni ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Status In Development [ 10007 ] Local Testing [ 10200 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: In Testing(10210) Parent values: LB QA(10201)Level 1 values: On Hold(10211)
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on LB .

            Now, Reports are properly displayed on selection of companies.

            Will update testing status one's main enhancement WT-129 is completed on LB.

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on LB . Now, Reports are properly displayed on selection of companies. Will update testing status one's main enhancement WT-129 is completed on LB. CC - Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Remaining Estimate 119h [ 428400 ] 118h [ 424800 ]
            Time Spent 1h [ 3600 ] 2h [ 7200 ]
            Worklog Id 61065 [ 61065 ]
            Permalink
            meghana.joshi Meghana Joshi (Inactive) logged work - 06/Jul/17 12:33 PM
            • Time Spent:
              1h
               

              LB Testing

            rakeshr Rakesh Roy (Inactive) made changes -
            Production Due Date 18/Jul/2017
            Stage Due Date 12/Jul/17 [ 2017-07-12 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 18/Jul/2017
            Stage Due Date 12/Jul/17 [ 2017-07-12 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 15/Aug/2017
            Stage Due Date 9/Aug/17 [ 2017-08-09 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 15/Aug/2017 16/Aug/2017
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Bug Severity Medium [ 16702 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 16/Aug/2017 18/Aug/2017
            Stage Due Date 9/Aug/17 [ 2017-08-09 ] 14/Aug/17 [ 2017-08-14 ]
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            Amber Love-Jones, Kevin Walker

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - Amber Love-Jones , Kevin Walker
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 18/Aug/2017 24/Aug/2017
            Stage Due Date 14/Aug/17 [ 2017-08-14 ] 17/Aug/17 [ 2017-08-17 ]
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Ready for Stage

            CC- Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Ready for Stage CC- Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: On Hold(10211) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            QA Meghana Joshi [ meghana.kulkarni ]
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: In Testing(10214)
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Code Review Date 30/Jun/2017 30/Jun/2017
            Dev Due Date 29/Jun/2017 29/Jun/2017
            Production Due Date 24/Aug/2017 29/Aug/2017
            Stage Due Date 17/Aug/17 [ 2017-08-17 ] 17/Aug/17 [ 2017-08-17 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: In Testing(10214) Parent values: Stage QA(10202)Level 1 values: On Hold(10215)
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Verified on Stage .
            Now, Reports are properly displayed on selection of companies.

            Will update testing status one's main enhancement WT-129 is completed on Stage.

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Verified on Stage . Now, Reports are properly displayed on selection of companies. Will update testing status one's main enhancement WT-129 is completed on Stage. CC - Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Remaining Estimate 118h [ 424800 ] 116h [ 417600 ]
            Time Spent 2h [ 7200 ] 4h [ 14400 ]
            Worklog Id 73633 [ 73633 ]
            Permalink
            meghana.joshi Meghana Joshi (Inactive) logged work - 23/Aug/17 12:15 PM
            • Time Spent:
              2h
               

              Stage Testing

            Permalink
            jyoti.agrawal Jyoti Agrawal (Inactive) logged work - 23/Aug/17 02:30 PM
            • Time Spent:
              0.25h
               

              Verification on Azure

            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 29/Aug/2017
            jyoti.agrawal Jyoti Agrawal (Inactive) made changes -
            Remaining Estimate 116h [ 417600 ] 115.75h [ 416700 ]
            Time Spent 4h [ 14400 ] 4.25h [ 15300 ]
            Worklog Id 74923 [ 74923 ]
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129, WT-9377 and WT-9223 move at same time on Production. So, We will move all enhancement on 09/19/2017

            CC - Sachin Hingole

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - As discussed with Prasanna Karlekar and [~parmeshwar.jumbade] , All Enhancement WT-129 , WT-9377 and WT-9223 move at same time on Production. So, We will move all enhancement on 09/19/2017 CC - Sachin Hingole
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Production Due Date 19/Sep/2017
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: On Hold(10215) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
            khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
            Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
            rakeshr Rakesh Roy (Inactive) made changes -
            Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Amanda B. Garvey This is deployed on production, please verify as early as possible to avoid any further delay to any issue.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Amanda B. Garvey This is deployed on production, please verify as early as possible to avoid any further delay to any issue.
            rakeshr Rakesh Roy (Inactive) made changes -
            Assignee Meghana Joshi [ meghana.kulkarni ] Amanda B. Garvey [ agarvey ]
            agarvey Amanda B. Garvey (Inactive) made changes -
            Attachment Select 1 Report message.png [ 61994 ]
            Hide
            Permalink
            agarvey Amanda B. Garvey (Inactive) added a comment -

            I can't get it to work. Attached is the message I receive when I try to run a report. I didn't really want to choose any of the listed reports (not sure what they are) - I just wanted to run a basic Employee Census report for all Prime Locations - but whether I check "Select a Report", or check "all reports", or select no report, I get the same message.

            Show
            agarvey Amanda B. Garvey (Inactive) added a comment - I can't get it to work. Attached is the message I receive when I try to run a report. I didn't really want to choose any of the listed reports (not sure what they are) - I just wanted to run a basic Employee Census report for all Prime Locations - but whether I check "Select a Report", or check "all reports", or select no report, I get the same message.
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production QA(10203)Level 1 values: In Testing(10218)
            Hide
            Permalink
            meghana.joshi Meghana Joshi (Inactive) added a comment -

            Hi Amanda B. Garvey,

            Global Level Standard Report Enhancement ( WT-129 ) testing is in progress on Production.

            Above problem is occurred because report is not customized properly.

            Till the time you can use basic Document of customization which is attached in WT-129 ( Doc. Name - WT-129_Implementation Document.doc )

            Please refer WT-129 for more details about documentation.

            CC - Sachin Hingole

            Thanks,
            [~meghana joshi]

            Show
            meghana.joshi Meghana Joshi (Inactive) added a comment - Hi Amanda B. Garvey , Global Level Standard Report Enhancement ( WT-129 ) testing is in progress on Production. Above problem is occurred because report is not customized properly. Till the time you can use basic Document of customization which is attached in WT-129 ( Doc. Name - WT-129 _Implementation Document.doc ) Please refer WT-129 for more details about documentation. CC - Sachin Hingole Thanks, [~meghana joshi]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Resolution Fixed [ 1 ]
            Status Production Testing [ 10202 ] Production Complete [ 10028 ]
            meghana.joshi Meghana Joshi (Inactive) made changes -
            Item State Parent values: Production QA(10203)Level 1 values: In Testing(10218) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
            Hide
            Permalink
            rakeshr Rakesh Roy (Inactive) added a comment -

            Amanda B. Garvey Please verify this report and update.

            Show
            rakeshr Rakesh Roy (Inactive) added a comment - Amanda B. Garvey Please verify this report and update.
            satyap Satya made changes -
            Environment_New Production [ 18442 ]
            Transition Time In Source Status Execution Times
            Traci Simpson (Inactive) made transition -
            To Do New Request
            		5h 37m 1
            Shubhankar Joshi (Inactive) made transition -
            New Request Open
            		6h 22m 1
            Prasanna Karlekar (Inactive) made transition -
            Open In Development
            		169d 9h 10m 1
            Sachin Hingole (Inactive) made transition -
            In Development In LB Testing
            		2d 21h 13m 1
            Meghana Joshi (Inactive) made transition -
            In LB Testing Stage Testing
            		50d 19h 38m 1
            Rakesh Roy (Inactive) made transition -
            Stage Testing In Production Testing
            		27d 8h 9m 1
            Meghana Joshi (Inactive) made transition -
            In Production Testing Production Complete
            		1d 17h 54m 1

              People

              Assignee:
              agarvey Amanda B. Garvey (Inactive)
              Reporter:
              agarvey Amanda B. Garvey (Inactive)
              Developer:
              Parmeshwar Jumbad (Inactive)
              QA:
              Meghana Joshi (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              6 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Pre-Prod Due Date:
                Production Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 120h
                  120h
                  Remaining:
                  Time Spent - 4.25h Remaining Estimate - 115.75h
                  115.75h
                  Logged:
                  Time Spent - 4.25h Remaining Estimate - 115.75h
                  4.25h