WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-7723

Long Onboard - Error saving page

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Module:
      OnBoard
    • Issue Importance:
      Q1

      Description

      For Long Onboarding, when the new hire window is set to 30 instead of 0, and the employee goes through the Onboarding tour, each time a page is saved an error shows but still allows the employee to move forward.

      Error says: Server encountered an internal error. Please contact your administrator.

        Attachments

        1. BenAdmin_Pass.jpg
          BenAdmin_Pass.jpg
          140 kB
        2. ErrorLog.txt
          2 kB
        3. ServerError.jpg
          ServerError.jpg
          200 kB
        4. Tour.png
          Tour.png
          319 kB

          Issue Links

          duplicates

          Enhancement - An improvement or enhancement to an existing feature or task. NF-221 Onboard - Forms do not save if BenAdmin window not equal to 0

          • Medium - Has the potential to affect progress.
          • In Development

          Bug - A problem which impairs or prevents the functions of the product. WT-7799 Long >> OnBoard >> Server Error in Preboard and OnBoard Tour

          • Critical - This problem will block progress.
          • Closed

            Activity

            Ascending order - Click to sort in descending order
            veronica.blanco Veronica Blanco (Inactive) created issue -
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Field Original Value New Value
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Sachin Hingole [ sachin.hingole ]
            sachin.hingole Sachin Hingole (Inactive) made changes -
            Assignee Sachin Hingole [ sachin.hingole ] Rajendra Joshi [ rajendraj ]
            prasadp Prasad Pise (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Kunal Kedari [ kunal.kedari ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment ServerError.jpg [ 37167 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment ErrorLog.txt [ 37168 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Assignee Kunal Kedari [ kunal.kedari ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Kunal Kedari [ kunal.kedari ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment BenAdmin_Pass.jpg [ 37213 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Assignee Kunal Kedari [ kunal.kedari ] Swapnil Pandhare [ swapnil.pandhare ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment BenAdmin_Pass.jpg [ 37213 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Attachment BenAdmin_Pass.jpg [ 37214 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ]
            Original Estimate 4h [ 14400 ]
            kunal.kedari Kunal Kedari (Inactive) made changes -
            Remaining Estimate 4h [ 14400 ] 2h [ 7200 ]
            Time Spent 2h [ 7200 ]
            Worklog Id 18841 [ 18841 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Niteen Surwase [ niteen.surwase ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 2h [ 7200 ] 1h [ 3600 ]
            Time Spent 2h [ 7200 ] 3h [ 10800 ]
            Worklog Id 19004 [ 19004 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
            Time Spent 3h [ 10800 ] 4h [ 14400 ]
            Worklog Id 19005 [ 19005 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Attachment Tour.png [ 37309 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Time Spent 4h [ 14400 ] 10h [ 36000 ]
            Worklog Id 19130 [ 19130 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Link This issue duplicates WT-7799 [ WT-7799 ]
            niteen.surwase Niteen Surwase (Inactive) made changes -
            Assignee Niteen Surwase [ niteen.surwase ] Rajendra Joshi [ rajendraj ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Assignee Rajendra Joshi [ rajendraj ] Sonali Punse [ sonali.punse ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Assignee Sonali Punse [ sonali.punse ] Veronica Blanco [ veronica.blanco ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Time Spent 10h [ 36000 ] 11.5h [ 41400 ]
            Worklog Id 19005 [ 19005 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Assignee Veronica Blanco [ veronica.blanco ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Sonali Punse [ sonali.punse ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Time Spent 11.5h [ 41400 ] 13h [ 46800 ]
            Worklog Id 19731 [ 19731 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            rajendraj Rajendra Joshi (Inactive) made changes -
            Time Spent 13h [ 46800 ] 16.5h [ 59400 ]
            Worklog Id 21039 [ 21039 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Link This issue duplicates WT-8002 [ WT-8002 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]
            veronica.blanco Veronica Blanco (Inactive) made changes -
            Resolution Done [ 10000 ]
            Status Closed [ 6 ] Reopened [ 4 ]
            veronica.blanco Veronica Blanco (Inactive) made changes -
            Environment Stage [ 10004 ]
            Issue Type Support Activity [ 10301 ] Change Request [ 10002 ]
            Status Reopened [ 4 ] New Request [ 10029 ]
            Support Task Type BOSS Setup [ 11211 ]
            Workflow WT_Support [ 30437 ] WT_Features [ 31534 ]
            sonali.punse Sonali Punse (Inactive) made changes -
            Assignee Sonali Punse [ sonali.punse ] Swapnil Pandhare [ swapnil.pandhare ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Environment Stage [ 10004 ]
            Issue Type Change Request [ 10002 ] Support Activity [ 10301 ]
            Status New Request [ 10029 ] Open [ 1 ]
            Support Task Type Customization [ 11204 ]
            Workflow WT_Features [ 31534 ] WT_Support [ 31578 ]
            swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Veronica Blanco [ veronica.blanco ]
            Resolution Duplicate [ 3 ]
            Status Open [ 1 ] Resolved [ 5 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Duplicate [ 3 ]
            Status Resolved [ 5 ] Reopened [ 4 ]
            rakeshr Rakesh Roy (Inactive) made changes -
            Issue Importance Q1 [ 14900 ]
            veronica.blanco Veronica Blanco (Inactive) made changes -
            Assignee Veronica Blanco [ veronica.blanco ] shyam sharma [ shyam sharma ]
            shyam.sharma shyam sharma (Inactive) made changes -
            Assignee shyam sharma [ shyam sharma ] Swapnil Pandhare [ swapnil.pandhare ]
            satyap Satya made changes -
            Environment_New Stage [ 18443 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Swapnil Pandhare [ swapnil.pandhare ] Sumeet.Kolge [ sumeet.kolge ]
            Status Reopen [ 4 ] In Progress [ 3 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Status In Progress [ 3 ] On Hold [ 10507 ]
            sumeet.kolge Sumeet.Kolge (Inactive) made changes -
            Assignee Sumeet.Kolge [ sumeet.kolge ] Swapnil Pandhare [ swapnil.pandhare ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Status On Hold [ 10507 ] In Progress [ 3 ]
            abhay.patil Abhay Patil (Inactive) made changes -
            Resolution Cancelled [ 10300 ]
            Status In Progress [ 3 ] Resolved [ 5 ]
            Prashant.samal Prashant Samal (Inactive) made changes -
            Status Resolved [ 5 ] Closed [ 6 ]

              People

              Assignee:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Reporter:
              veronica.blanco Veronica Blanco (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              13 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 16.5h
                  16.5h