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  1. WORKTERRA
  2. WT-7723

Long Onboard - Error saving page

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Support Task Type:
      Configuration
    • Environment:
      Stage
    • Reported by:
      Support
    • Company:
      LONG Building Technologies
    • Module:
      OnBoard
    • Issue Importance:
      Q1

      Description

      For Long Onboarding, when the new hire window is set to 30 instead of 0, and the employee goes through the Onboarding tour, each time a page is saved an error shows but still allows the employee to move forward.

      Error says: Server encountered an internal error. Please contact your administrator.

        Attachments

        1. BenAdmin_Pass.jpg
          BenAdmin_Pass.jpg
          140 kB
        2. ErrorLog.txt
          2 kB
        3. ServerError.jpg
          ServerError.jpg
          200 kB
        4. Tour.png
          Tour.png
          319 kB

          Issue Links

            Activity

            rajendraj Rajendra Joshi (Inactive) logged work - 11/Jan/17 11:27 AM
            • Time Spent:
              1.5h
               
              <No comment>
            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 12/Jan/17 09:17 AM
            • Time Spent:
              1h
               

              Initial review and discussion with QA

            kunal.kedari Kunal Kedari (Inactive) logged work - 12/Jan/17 03:32 PM
            • Time Spent:
              2h
               

              Repro issue on Stage.

            swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 13/Jan/17 09:18 AM - edited
            • Time Spent:
              2.5h
               

              Analysis and discussion with Niteen,Sonali, Samir regarding scnearios and customization

            niteen.surwase Niteen Surwase (Inactive) logged work - 13/Jan/17 01:25 PM
            • Time Spent:
              6h
               

              Analysis, debugging and solving issue for Server error on OnBoard Tour Forms

            rajendraj Rajendra Joshi (Inactive) logged work - 25/Jan/17 11:44 AM
            • Time Spent:
              3.5h
               

              Created document with snap shot of all scenario for mail 'Onboarding Issues - Clear Concepts' from dave.

              People

              Assignee:
              swapnil.pandhare Swapnil Pandhare (Inactive)
              Reporter:
              veronica.blanco Veronica Blanco (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              13 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:

                  Time Tracking

                  Estimated:
                  Original Estimate - 4h Original Estimate - 4h
                  4h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 16.5h
                  16.5h