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  1. WORKTERRA
  2. WT-7750

Five Guys: Pending EOI approved amounts not updated in exchange platform

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Company:
      Five Guys
    • Module:
      BenAdmin - Enrollment

      Description

      Client believes that the EOI ‘approved coverage amounts’ were not all updated in exchange from the benadmin platform. There are 677 pending EOI. Please advise on this urgent request. Thanks.

        Attachments

        1. image001.jpg
          image001.jpg
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        2. image002.jpg
          image002.jpg
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        3. image003.png
          image003.png
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        4. image004.png
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        5. image005.jpg
          image005.jpg
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        6. image006.jpg
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        7. image007.jpg
          image007.jpg
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        8. image009.png
          image009.png
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        9. Pending EOI List Five Guys.zip
          423 kB
        10. Pending EOI List Five Guys 1.17.1729542_3971.xls
          7.83 MB

          Activity

          Hide
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment -

          Hello Lorena.Nava@ebsbenefits.com

          Per Jennifer Johnson email, she will assist with this.

          Regards

          Show
          Traci.Simpson@ebsbenefits.com Traci Simpson (Inactive) added a comment - Hello Lorena.Nava@ebsbenefits.com Per Jennifer Johnson email, she will assist with this. Regards
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -

          Lorena.Nava@ebsbenefits.com Is this pending?

          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Lorena.Nava@ebsbenefits.com Is this pending?
          Hide
          rakeshr Rakesh Roy (Inactive) added a comment -
          Show
          rakeshr Rakesh Roy (Inactive) added a comment - Lorena.Nava@ebsbenefits.com Still pending?
          Hide
          jjsassy99 Jennifer Johnson (Inactive) added a comment -

          This is no longer an issue.

          Jenni

          Show
          jjsassy99 Jennifer Johnson (Inactive) added a comment - This is no longer an issue. Jenni
          Hide
          jjsassy99 Jennifer Johnson (Inactive) added a comment -

          No action needed.

          Show
          jjsassy99 Jennifer Johnson (Inactive) added a comment - No action needed.

            People

            Assignee:
            jjsassy99 Jennifer Johnson (Inactive)
            Reporter:
            lorena.nava@ebsbenefits.com Lorena.Nava@ebsbenefits.com (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 24h
                24h
                Remaining:
                Time Spent - 16h Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - 16h Remaining Estimate - 8h
                16h