WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7750

Five Guys: Pending EOI approved amounts not updated in exchange platform

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Critical
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support Task Type:
      Data Correction
    • Reported by:
      Client
    • Company:
      Five Guys
    • Module:
      BenAdmin - Enrollment

      Description

      Client believes that the EOI ‘approved coverage amounts’ were not all updated in exchange from the benadmin platform. There are 677 pending EOI. Please advise on this urgent request. Thanks.

        Attachments

        1. Pending EOI List Five Guys 1.17.1729542_3971.xls
          7.83 MB
        2. Pending EOI List Five Guys.zip
          423 kB
        3. image001.jpg
          image001.jpg
          1.0 kB
        4. image002.jpg
          image002.jpg
          1 kB
        5. image003.png
          image003.png
          1 kB
        6. image004.png
          image004.png
          5 kB
        7. image005.jpg
          image005.jpg
          64 kB
        8. image006.jpg
          image006.jpg
          2 kB
        9. image007.jpg
          image007.jpg
          3 kB
        10. image009.png
          image009.png
          0.6 kB

          Activity

          Transition Time In Source Status Execution Times
          Traci Simpson (Inactive) made transition -
          To Do Open
          		5h 7m 1
          Avnish Yadav (Inactive) made transition -
          Open In Progress
          		4d 6h 22m 1
          Avnish Yadav (Inactive) made transition -
          In Progress Waiting for Customer Input
          		18h 26m 3
          Jennifer Johnson (Inactive) made transition -
          Waiting for Customer Input In Progress
          		71d 15h 43m 3
          Jennifer Johnson (Inactive) made transition -
          In Progress Closed
          		12s 1
          Rakesh Roy (Inactive) made transition -
          Closed Reopen
          		9h 56m 1
          Rakesh Roy (Inactive) made transition -
          Reopen Resolved
          		13s 1
          Rakesh Roy (Inactive) made transition -
          Resolved Closed
          		4s 1

            People

            Assignee:
            jjsassy99 Jennifer Johnson (Inactive)
            Reporter:
            lorena.nava@ebsbenefits.com Lorena.Nava@ebsbenefits.com (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 24h
                24h
                Remaining:
                Time Spent - 16h Remaining Estimate - 8h
                8h
                Logged:
                Time Spent - 16h Remaining Estimate - 8h
                16h