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  1. WORKTERRA
  2. WT-7906

Long - BenAdmin and Onboarding Tour Error

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Medium
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Stage
    • Bug Severity:
      Medium
    • Module:
      OnBoard
    • Reported by:
      Client
    • Item State:
      Production Complete

      Description

      After completing the Long Onboarding Tour, it flows into the BenAdmin tour window but does not start on the correct page.

      Please see attached example.

        Attachments

        1. EmployeePreBoardTour.png
          EmployeePreBoardTour.png
          50 kB
        2. image001.png
          image001.png
          0.6 kB
        3. LONG_print.png
          LONG_print.png
          336 kB
        4. long Pre-Board Issue.jpg
          long Pre-Board Issue.jpg
          104 kB
        5. PreBoardTour-tourbuilder.jpg
          PreBoardTour-tourbuilder.jpg
          167 kB

          Activity

          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Rakesh Roy,

          Unfortunately, I am unable to test. I will not be able to determine if I am seeing the patch or if it is fixed. The original patch that was applied, was it applied only to Long or the entire module? If only for Long, then I can test in another company.

          Can you please provide me with new instructions on how to set up the account to make sure the employees can view the completed forms?

          Thank you,
          Veronica

          CC Abhay Patil, Amannda Johnson, Chitra Rao

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Rakesh Roy , Unfortunately, I am unable to test. I will not be able to determine if I am seeing the patch or if it is fixed. The original patch that was applied, was it applied only to Long or the entire module? If only for Long, then I can test in another company. Can you please provide me with new instructions on how to set up the account to make sure the employees can view the completed forms? Thank you, Veronica CC Abhay Patil , Amannda Johnson , Chitra Rao
          Hide
          veronica.blanco Veronica Blanco (Inactive) added a comment -

          Hello Rakesh Roy,

          Can you please provide me with the new instructions on how to make sure the employees can view the completed forms?

          I will be testing in Production today now that we are live.

          Veronica

          CC Swapnil Pandhare, Abhay Patil, Amannda Johnson, Chitra Rao

          Show
          veronica.blanco Veronica Blanco (Inactive) added a comment - Hello Rakesh Roy , Can you please provide me with the new instructions on how to make sure the employees can view the completed forms? I will be testing in Production today now that we are live. Veronica CC Swapnil Pandhare , Abhay Patil , Amannda Johnson , Chitra Rao
          Hide
          chitrakrao Chitra Rao (Inactive) added a comment -

          Hi Veronica
          Please put in Test Employee to complete both Onboard tour and Benadmin tunnel in Workterra Production.

          We will be able to have it deleted by Dev team upon completion.

          Thank you,
          Chitra

          Chitra Rao | Implementation Project Manager, WORKTERRA
          Employee Benefit Specialists, Inc.
          PH 925-218-3539|EXT 539|chitra.rao@ebsbenefits.com<chitra.rao@ebsbenefits.com>

          From: Veronica Blanco (JIRA) jira@workterra.atlassian.net
          Sent: Monday, February 13, 2017 11:55 AM
          To: Chitra Rao <chitra.rao@ebsbenefits.com>
          Subject: [JIRA] Veronica Blanco mentioned you on WT-7906 (JIRA)

          https://avatar-cdn.atlassian.com/3eba8f7e3ebb27744a28c3b54165e35b?s=48&d=https%3A%2F%2Fworkterra.atlassian.net%2Fsecure%2Fuseravatar%3FavatarId%3D10828%26noRedirect%3Dtrue

          Veronica Blanco<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=veronica.blanco> mentioned you on [Bug] WT-7906<https://workterra.atlassian.net/browse/WT-7906>

          Re: Long - BenAdmin and Onboarding Tour Error<https://workterra.atlassian.net/browse/WT-7906>

          Hello Rakesh Roy<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=rakeshr>,

          Can you please provide me with the new instructions on how to make sure the employees can view the completed forms?

          I will be testing in Production today now that we are live.

          Veronica

          CC Swapnil Pandhare<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=swapnil.pandhare>, Abhay Patil<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=abhay.patil>, Amannda Johnson<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=amjohnson>, chitra rao<https://workterra.atlassian.net/secure/ViewProfile.jspa?name=chitrakrao>

          [Add Comment]<https://workterra.atlassian.net/browse/WT-7906#add-comment>

          Add Comment<https://workterra.atlassian.net/browse/WT-7906#add-comment>

          This message was sent by Atlassian JIRA (v1000.747.1#100028-sha1:3d05bd6)

          [Atlassian logo]

          Show
          chitrakrao Chitra Rao (Inactive) added a comment - Hi Veronica Please put in Test Employee to complete both Onboard tour and Benadmin tunnel in Workterra Production. We will be able to have it deleted by Dev team upon completion. Thank you, Chitra Chitra Rao | Implementation Project Manager, WORKTERRA Employee Benefit Specialists, Inc. PH 925-218-3539|EXT 539|chitra.rao@ebsbenefits.com< chitra.rao@ebsbenefits.com > From: Veronica Blanco (JIRA) jira@workterra.atlassian.net Sent: Monday, February 13, 2017 11:55 AM To: Chitra Rao <chitra.rao@ebsbenefits.com> Subject: [JIRA] Veronica Blanco mentioned you on WT-7906 (JIRA) https://avatar-cdn.atlassian.com/3eba8f7e3ebb27744a28c3b54165e35b?s=48&d=https%3A%2F%2Fworkterra.atlassian.net%2Fsecure%2Fuseravatar%3FavatarId%3D10828%26noRedirect%3Dtrue Veronica Blanco< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=veronica.blanco > mentioned you on [Bug] WT-7906 < https://workterra.atlassian.net/browse/WT-7906 > Re: Long - BenAdmin and Onboarding Tour Error< https://workterra.atlassian.net/browse/WT-7906 > Hello Rakesh Roy< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=rakeshr >, Can you please provide me with the new instructions on how to make sure the employees can view the completed forms? I will be testing in Production today now that we are live. Veronica CC Swapnil Pandhare< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=swapnil.pandhare >, Abhay Patil< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=abhay.patil >, Amannda Johnson< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=amjohnson >, chitra rao< https://workterra.atlassian.net/secure/ViewProfile.jspa?name=chitrakrao > [Add Comment] < https://workterra.atlassian.net/browse/WT-7906#add-comment > Add Comment< https://workterra.atlassian.net/browse/WT-7906#add-comment > This message was sent by Atlassian JIRA (v1000.747.1#100028-sha1:3d05bd6) [Atlassian logo]
          Hide
          rajendraj Rajendra Joshi (Inactive) added a comment -

          Hi Veronica Blanco,
          To verify that the employee can view the completed forms you can perform below steps :
          1. Add a new hire employee. (You can get this deleted after your testing)
          2. Complete all the tours. Fill all the forms.
          3. In Employee login, in onboard module >> main menu >> employee, you can see all the onboard forms filled by employee. In Benadmin module >> main menu >> Additional forms, you can see all the additional forms filled by employee.
          Similarly, you can verify the same while managing the employee in Partner/Admin login.

          Please let us know if any query.

          With Best Regards
          Rajendra Joshi

          Show
          rajendraj Rajendra Joshi (Inactive) added a comment - Hi Veronica Blanco , To verify that the employee can view the completed forms you can perform below steps : 1. Add a new hire employee. (You can get this deleted after your testing) 2. Complete all the tours. Fill all the forms. 3. In Employee login, in onboard module >> main menu >> employee, you can see all the onboard forms filled by employee. In Benadmin module >> main menu >> Additional forms, you can see all the additional forms filled by employee. Similarly, you can verify the same while managing the employee in Partner/Admin login. Please let us know if any query. With Best Regards Rajendra Joshi
          Hide
          mahendra.mungase Mahendra Mungase (Inactive) added a comment -

          Hi Veronica Blanco

          Can you verify at your end and if is fix please close the JIRA.

          Thanks
          Mahendra

          Show
          mahendra.mungase Mahendra Mungase (Inactive) added a comment - Hi Veronica Blanco Can you verify at your end and if is fix please close the JIRA. Thanks Mahendra

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Developer:
            Niteen Surwase (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            11 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 6h Original Estimate - 6h
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                Logged:
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                61.4h