WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-7997

El Dorado - Payroll file records

    Details

    • Type: Bug
    • Status: Closed
    • Priority: High
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      BenAdmin - Enrollment
    • Reported by:
      Support
    • Company:
      El Dorado
    • Item State:
      Production Complete - Closed
    • Issue Importance:
      Must Have
    • Sprint:
      WT Sprint 34-Bugs

      Description

      Hi Satya,

      Can you please assist with why the Dental and Vision records exported on the Payroll_El Dorado_DV_2016 template and the Medical exported out on the next Medical file on 01/19/2017 for Debra Touchette. Medical template called Payroll_El Dorado_Medical_2016

      According to the client Debra Touchette had a pending request during the 1/6 file timeframe but was not approved until after this time and they are saying the dental/vision elections should not have exported out on the file on 1/6. Pending requests are not coming over, correct?

      On Fri, Jan 20, 2017 at 1:46 PM, Sandra Kesler <sandra.kesler@edcgov.us> wrote:
      Touchette came over on the Dental/Vision file but not the Medical file posted on 1/6

      Also:
      Angela Weide had no changes for any fields associated with the Medical file and did not export as expected but did come on the Dental/Vision file on 01/19/2017. Need to know why the elections for Angela Weide exported on the Dental/Vision export file.

      Thanks!
      Cindy

        Attachments

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. WT-8485 Town of Cary Payroll - unexpected records exporting on file

          • Medium - Has the potential to affect progress.
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. WT-10501 Approval pending Reject functionality not working

          • Medium - Has the potential to affect progress.
          • In Development

            Activity

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            11 older comments
            Hide
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            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited

            Verified this issue on Lb Environment consider below scenario
            Customization
            Dental and vision plan force contingent on Medical plan with Exact tier match up.
            1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date.
            2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision

            Scenario 1: Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan.

            Scenario 2:Pending Queue when we Reject Medical plan then contingent plan also rejected.
            working fine as expected

            found one scenario specific issue created jira :WT-10501 with this known issue changing status as ready for stage

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - - edited Verified this issue on Lb Environment consider below scenario Customization Dental and vision plan force contingent on Medical plan with Exact tier match up. 1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date. 2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision Scenario 1 : Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan. Scenario 2 :Pending Queue when we Reject Medical plan then contingent plan also rejected. working fine as expected found one scenario specific issue created jira : WT-10501 with this known issue changing status as ready for stage
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified this issue on Stage Environment consider below scenario
            Customization
            Dental and vision plan force contingent on Medical plan with Exact tier match up.
            1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date.
            2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision

            Scenario 1: Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan.

            Scenario 2:Pending Queue when we Reject Medical plan then contingent plan also rejected.
            working fine as expected

            found one scenario specific issue created jira :WT-10501 with this known issue changing status as ready for production

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified this issue on Stage Environment consider below scenario Customization Dental and vision plan force contingent on Medical plan with Exact tier match up. 1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date. 2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision Scenario 1: Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan. Scenario 2:Pending Queue when we Reject Medical plan then contingent plan also rejected. working fine as expected found one scenario specific issue created jira : WT-10501 with this known issue changing status as ready for production
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Verified this issue on Production Environment consider below scenario
            Customization
            Dental and vision plan force contingent on Medical plan with Exact tier match up.
            1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date.
            2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision
            Scenario 1: Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan.
            Scenario 2:Pending Queue when we Reject Medical plan then contingent plan also rejected.
            working fine as expected

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Verified this issue on Production Environment consider below scenario Customization Dental and vision plan force contingent on Medical plan with Exact tier match up. 1]: Done 1st enrollment through Admin change event with effective date 08/01/2016 with EE+SP tier in Medical Plan with Dental and vision which are contingent Plan so it was also enrolled with same effective date. 2]Done 2nd enrollment through BIRTH-ADOPTION event with effective date 04/01/2017 with EE+SP+CH tier in Medical going for Admin Approval pending with contingent plan Dental Vision Scenario 1: Pending Queue when we accept Medical plan then Enrollment done both with medical and all contingent plan. Scenario 2:Pending Queue when we Reject Medical plan then contingent plan also rejected. working fine as expected
            Hide
            Permalink
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment -

            Hi,

            This is deployed and verified on Production.
            While testing found one existing issue Jira:WT-10501 which is under development.

            Kindly, Check and Update this jira accordingly.

            Thanks,
            Rashmita

            Show
            rashmita.dudhe Rashmita Dudhe (Inactive) added a comment - Hi, This is deployed and verified on Production. While testing found one existing issue Jira: WT-10501 which is under development. Kindly, Check and Update this jira accordingly. Thanks, Rashmita
            Hide
            Permalink
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment -

            I have not had any additional issues reported. Closing ticket

            Show
            Cindy.Wibbing Cindy Wibbing (Inactive) added a comment - I have not had any additional issues reported. Closing ticket

              People

              Assignee:
              Cindy.Wibbing Cindy Wibbing (Inactive)
              Reporter:
              Cindy.Wibbing Cindy Wibbing (Inactive)
              Developer:
              Umesh Kadam (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              7 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved:
                Dev Due Date:
                Code Review Date:

                  Time Tracking

                  Estimated:
                  Original Estimate - 32h Original Estimate - 32h
                  32h
                  Remaining:
                  Remaining Estimate - 0h
                  0h
                  Logged:
                  Time Spent - 81h 55m
                  81h 55m