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Type:
Support Activity
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Status: Resolved
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Priority:
Critical
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: None
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Labels:None
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Support Task Type:Query Resolution
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Environment:Production
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Reported by:Client
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Company:El Dorado
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Module:BenAdmin - Enrollment
From client: Something is up with OE3 Health Trust Enrollment in Workterra. I just looked up Kevin Wyckoff and it is showing his coverage terminated 6.30.16 via a Service Admin. When I try to run a report to see who was enrolled in OE3 Health Trust plans I only get 14 people (1/1/16 - 12/31/16) and only 67 for 2017. Almost everyone should have enrolled in 2015 and I am worried that the change over on 7.1.16 due to the PR bargaining unit becoming ineligible might have termed people's coverage.
