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Type:
Support Activity
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Status: Resolved
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Priority:
Medium
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: Onboard
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Labels:None
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Support Task Type:BOSS Setup
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Environment:Stage
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Reported by:Support
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Company:LONG Building Technologies
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Module:OnBoard
When a new hire completes the LONG Paper Paycheck-Stub Request form, when selecting one of the following required items, the form will not save the selection.
Please select:
No, I'd only like to receive the ELECTRONIC version of my earnings statements.
Yes, I'd like to receive both the PAPER version and ELECTRONIC version of my earnings statements.
Please review this issue.
Thanks,
Veronica
cc Chitra Rao
Hello Rashmita Dudhe,
Upon adding the characters mentioned above to forms in form builder for another account, "One Company" and "SPG" in stage, none of the newly allowed characters were able to be used. Can you confirm if the update was made only to Long? Or if this update should have applied to all of WORKTERRA.
Thank you,
Veronica
Hi Veronica Blanco,
This is Not Company specific above character will work for all Companies In Workterra.
Thanks,
Rashmita
Hello Rashmita Dudhe,
Did you happen to check the issues with the characters that I reported in my last comment for SPG and One Company? They both cannot use the characters that were reported as being added.
Please review.
Thank you,
Veronica
Hi Veronica Blanco,
I have verified it on SPG company This Character * () _ - + = [] {} : ; / ? , . \ `! @ # $ % allowed On Form Builder.
The issue related Character which you have reported earlier and with new Character which are not working for form builder I have created separate Jira WT-8348 and it in under development.
Once it is deployed on Stage I will update you.
Thanks,
Rashmita
Thank you Rashmita Dudhe.