Hi Swapnil Pandhare

Analysis:
So, on this form on Select option controls its contains I'd. While saving string (Don't ...) with ' this symbol, this symbol saved in to DB as encoded format.
While loading controls with ' this symbol, Browser is not able to decode and fails to set option to that control.

Solution 1:
Required implementation to handle ' such symbols while loading in Select (Radio) controls.

Solution 2:
Avoid using I'm or don't which includes ' instead use I am or Do not in Select (Radio) controls.

Cc: Sheetal Bodhale Veronica Blanco Satya

Hi Veronica Blanco

From above comment, We'll implement Solution 1 in regular process patch till that time we need to go for Solution 2. Such symbol contained in following forms/pages :
Disability Self-Identifier - Voluntary,
Paper Paycheck Stub Request,
Savings Plan

Please update for above comment.

Cc: Swapnil Pandhare

Hello Niteen Surwase,

I have updated the forms and the information is saving. Thank you.

When WT is updated to accept the additional character as mentioned, can we please add the ability to enter all characters into the forms?

Thank you,
Veronica

cc: Chitra Rao, Swapnil Pandhare

Hello Niteen Surwase,

Has adding additional characters been added to the list of updates or should I create another ticket?

Veronica

CC : Satya Sheetal Bodhale
Hi Rashmita Dudhe

Can you please update on what all characters are allowed on forms as mentioned by Veronica above?

Thanks,
Swapnil P.

Hi Veronica Blanco,

CC:Swapnil Pandhare,Niteen Surwase,Hrishikesh Deshpande,Satya,Rakesh Roy

Please refer Character * () _ - + = [] {} : ; / ? , . \ `! @ # $ % allowed On Form Builder.

Thanks,
Rashmita

Thank you Rashmita Dudhe.

Hello Rashmita Dudhe,

Upon adding the characters mentioned above to forms in form builder for another account, "One Company" and "SPG" in stage, none of the newly allowed characters were able to be used. Can you confirm if the update was made only to Long? Or if this update should have applied to all of WORKTERRA.

Thank you,
Veronica

Abhay Patil, Amannda Johnson,

Hi Veronica Blanco,

This is Not Company specific above character will work for all Companies In Workterra.

Thanks,
Rashmita

Hello Rashmita Dudhe,

Did you happen to check the issues with the characters that I reported in my last comment for SPG and One Company? They both cannot use the characters that were reported as being added.

Please review.

Thank you,
Veronica

Abhay Patil, Amannda Johnson, Chitra Rao

Hi Veronica Blanco,

I have verified it on SPG company This Character * () _ - + = [] {} : ; / ? , . \ `! @ # $ % allowed On Form Builder.
The issue related Character which you have reported earlier and with new Character which are not working for form builder I have created separate Jira WT-8348 and it in under development.
Once it is deployed on Stage I will update you.

Thanks,
Rashmita