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  1. WORKTERRA
  2. WT-8241

ACA 2017 eSubmission - Blue Coat (Symatec Corporation)

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Submission
    • Reported by:
      Support
    • Company:
      Blue Coat
    • Module:
      ACA - 2017

      Attachments

        Activity

        Hide
        jennifer.leugers Jennifer Leugers added a comment -

        Hi all - when I submitted the file for the IRS, there was an error on the page and it came back without the receipt ID. Short of calling the IRS, there is no way for me to get the information to check on the filing. Is there anyway to do a replacement file instead?

        Show
        jennifer.leugers Jennifer Leugers added a comment - Hi all - when I submitted the file for the IRS, there was an error on the page and it came back without the receipt ID. Short of calling the IRS, there is no way for me to get the information to check on the filing. Is there anyway to do a replacement file instead?
        Hide
        revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - - edited

        Hi Jennifer Leugers,

        Without knowing an error we can't do anything as the file is found valid. So please let us know the actual error for resolution the issue.

        There is no way to generate the replacement file without Receipt ID.

        In case of you didn't receive the Receipt ID, that may be issue with the IRS portal. So here I would suggest you to please re-submit the same original files on IRS portal. and let us know with error details if you still get an error.

        Thanks,
        Revan

        Nandkumar Prabhakar Karlekar

        Show
        revansiddha.gaur Revansiddha Gaur (Inactive) added a comment - - edited Hi Jennifer Leugers , Without knowing an error we can't do anything as the file is found valid. So please let us know the actual error for resolution the issue. There is no way to generate the replacement file without Receipt ID. In case of you didn't receive the Receipt ID, that may be issue with the IRS portal. So here I would suggest you to please re-submit the same original files on IRS portal. and let us know with error details if you still get an error. Thanks, Revan Nandkumar Prabhakar Karlekar
        Hide
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

        Hello,
        Feel free to reopen in case any further action required on this. Thank you.

        Show
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hello, Feel free to reopen in case any further action required on this. Thank you.

          People

          Assignee:
          jennifer.leugers Jennifer Leugers
          Reporter:
          kumar.chhajed Kumar Chhajed (Inactive)
          Account Executive:
          Jennifer Leugers
          QA:
          Mahendra Mungase (Inactive)
          Votes:
          0 Vote for this issue
          Watchers:
          5 Start watching this issue

            Dates

            Created:
            Updated:
            Resolved:

              Time Tracking

              Estimated:
              Original Estimate - 16h
              16h
              Remaining:
              Time Spent - 2.5h Remaining Estimate - 13.5h
              13.5h
              Logged:
              Time Spent - 2.5h Remaining Estimate - 13.5h
              2.5h