WORKTERRAProject Type: software

WORKTERRA

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  1. WORKTERRA
  2. WT-8243

ACA 2017 eSubmission - City of Santa Rosa

    Details

    • Type: Support Activity
    • Status: Closed
    • Priority: Medium
    • Resolution: Done
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: ACA
    • Labels:
      None
    • Support Task Type:
      ACA IRS Submission
    • Reported by:
      Support
    • Company:
      City of Santa Rosa
    • Module:
      ACA - 2017

      Attachments

        Activity

        Ascending order - Click to sort in descending order
        kumar.chhajed Kumar Chhajed (Inactive) created issue -
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Field Original Value New Value
        Assignee Jennifer Leugers [ jennifer.leugers ] Revansiddha Gaur [ revansiddha.gaur ]
        Developer Revansiddha G [ 10331 ]
        QA Mahendra Mungase [ mahendra.mungase ]
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Assignee Revansiddha Gaur [ revansiddha.gaur ] Jennifer Leugers [ jennifer.leugers ]
        jennifer.leugers Jennifer Leugers made changes -
        Attachment screenshot-1.png [ 42126 ]
        Hide
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        jennifer.leugers Jennifer Leugers added a comment - - edited

        Hi all - not having any luck in running the file for Santa Rosa (we had to run new forms after we corrected the issue in the internal validation of the IRS XML). Please run. Thanks!

        We are also having the issue where the file completes the run and then tells us "no records found". Then we run it from another machine and it runs fine. Please look into what might be causing that as well. Thanks!

        Show
        jennifer.leugers Jennifer Leugers added a comment - - edited Hi all - not having any luck in running the file for Santa Rosa (we had to run new forms after we corrected the issue in the internal validation of the IRS XML). Please run. Thanks! We are also having the issue where the file completes the run and then tells us "no records found". Then we run it from another machine and it runs fine. Please look into what might be causing that as well. Thanks!
        jennifer.leugers Jennifer Leugers made changes -
        Assignee Jennifer Leugers [ jennifer.leugers ] Kumar Chhajed [ kumar.chhajed ]
        Hide
        Permalink
        kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited

        Hi Jennifer Leugers,

        This issue is machine specific as we are observing the same issue on our side, on some of the machines while running 1095C leads to fork multiple request for the same run and causes increase in the CPU usage. Due to this behavior we have deployed code on production to lock the report run after first run starts and next time if you see 'No records found' then one of the process is already working in background and after some time your run will be available for download. The lock is released when the run is available for download.

        We have finalized the latest run of 1095C, re-run the 1094C report and finalized it and then processed verify submission data which generated valid XML file. The file is available for download.

        Let us know you if need any help.

        CC - Nandkumar Prabhakar Karlekar Revansiddha Gaur Smita Pawar

        Show
        kumar.chhajed Kumar Chhajed (Inactive) added a comment - - edited Hi Jennifer Leugers , This issue is machine specific as we are observing the same issue on our side, on some of the machines while running 1095C leads to fork multiple request for the same run and causes increase in the CPU usage. Due to this behavior we have deployed code on production to lock the report run after first run starts and next time if you see 'No records found' then one of the process is already working in background and after some time your run will be available for download. The lock is released when the run is available for download. We have finalized the latest run of 1095C, re-run the 1094C report and finalized it and then processed verify submission data which generated valid XML file. The file is available for download. Let us know you if need any help. CC - Nandkumar Prabhakar Karlekar Revansiddha Gaur Smita Pawar
        kumar.chhajed Kumar Chhajed (Inactive) made changes -
        Assignee Kumar Chhajed [ kumar.chhajed ] Jennifer Leugers [ jennifer.leugers ]
        kumar.chhajed Kumar Chhajed (Inactive) made changes -
        Status Open [ 1 ] Waiting for Customer Input [ 10500 ]
        Permalink
        kumar.chhajed Kumar Chhajed (Inactive) logged work - 15/Mar/17 03:02 PM
        • Time Spent:
          1h
           

          Analysis
          Run Reports
          Draft reply
          Internal discussion with nandu

        kumar.chhajed Kumar Chhajed (Inactive) made changes -
        Remaining Estimate 24h [ 86400 ]
        Original Estimate 24h [ 86400 ]
        kumar.chhajed Kumar Chhajed (Inactive) made changes -
        Remaining Estimate 24h [ 86400 ] 23h [ 82800 ]
        Time Spent 1h [ 3600 ]
        Worklog Id 31361 [ 31361 ]
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223)
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Status Waiting for Customer Input [ 10500 ] In Progress [ 3 ]
        Hide
        Permalink
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment -

        Hello,
        Feel free to reopen in case any further action required on this. Thank you.

        Show
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) added a comment - Hello, Feel free to reopen in case any further action required on this. Thank you.
        nandkumar Nandkumar Prabhakar Karlekar (Inactive) made changes -
        Resolution Done [ 10000 ]
        Status In Progress [ 3 ] Closed [ 6 ]
        Transition Time In Source Status Execution Times
        Kumar Chhajed (Inactive) made transition -
        Open Waiting for Customer Input
        		40d 22h 27m 1
        Nandkumar Prabhakar Karlekar (Inactive) made transition -
        Waiting for Customer Input In Progress
        		195d 22h 24m 1
        Nandkumar Prabhakar Karlekar (Inactive) made transition -
        In Progress Closed
        		3m 49s 1

          People

          Assignee:
          jennifer.leugers Jennifer Leugers
          Reporter:
          kumar.chhajed Kumar Chhajed (Inactive)
          Account Executive:
          Jennifer Leugers
          QA:
          Mahendra Mungase (Inactive)
          Votes:
          0 Vote for this issue
          Watchers:
          5 Start watching this issue

            Dates

            Created:
            Updated:
            Resolved:

              Time Tracking

              Estimated:
              Original Estimate - 24h
              24h
              Remaining:
              Time Spent - 1h Remaining Estimate - 23h
              23h
              Logged:
              Time Spent - 1h Remaining Estimate - 23h
              1h