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Type:
Support Activity
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Status: Closed
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Priority:
High
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Resolution: Done
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Affects Version/s: None
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Fix Version/s: None
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Component/s: ACA
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Labels:None
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Support Task Type:Query Resolution
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Reported by:Support
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Company:Wacker Neuson Corporation
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Module:ACA
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Severity:Simple
7/18/17 - New carrier contact:
Christi Cain, CHRS | Account Manager
Leading through change. | healthefx.us
Direct: 612.844.0156 Ext. 1022 | Main: 888.963.9174
Carrier confirmed receipt of file and was loaded.
7/17/17 - Haven't heard back from Lori Miller at Health Efx, but found out today she won't be back until 7/24. I have left vm for her backup regarding the two ACA files post last Friday:
Todd Hurst | Director – Client Services
Leading through change. | healthefx.us
Direct: 612.844.0156 Ext. 1063 | Mobile: 612.275.3071 | Main: 888.963.9174
Need confirmation if files were received and loaded.
5/12/17 - the scheduler is now working as expected and new april file was received and loaded. Carrier had just confirmed this today.
4/12/17 - I have sent a non PGP test file "TEST_WackerNeuson_dependents_201703.txt" from the ACA dependent template. Carrier confirmed test file was received and view-able. They agreed to allow the files to be sent without PGP encryption as long as it's via SFTP. I have removed PGP from all 3 templates and are set to send with SFTP method. Will need Developers to confirm that after all the testing and changes made to the templates, that the automation can still pull previous months data to send before closing JIRA ticket.
3/13/17 - Client requested for Feb 2017 files because it was due on 3/10/17. Exported following files....
1.WackerNeuson_benefits_201702.txt
2.WackerNeuson_dependents_201702.txt
3.WackerNeuson_cobra_retiree_201702.txt
Forwarded to Michelle Parker.
3/9/17 - Client is requesting for files to be automated to the carrier, but would like to first audit before sending to the carrier. I have reached out to the carrier, Lori Miller lori.miller@healthefx.us, to gather more info. Carrier said she will provide us details regarding their file loading process next week.
Hi,
Per your request I have created a new ticket for the ACA file exports
Can you please run the files out tonight for the Health Efx Benefit File for 01/01/2017 thru 01/31/2017. These are due to Phoenix at BSG for review tomorrow 02/09/2017.
Alex Nguyen Can you please assist in getting the files to Michelle Parker or Debbie Kulling to forward to Phoenix at BSG.
Thanks!
Cindy
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- Time Spent:
- 4h
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Analysis
Draft
Internal communication
Jira updates
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- Time Spent:
- 2h
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Analysis
Schedular functionality
Jira Updates
Draft
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- Time Spent:
- 2h
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1) Checked PGP Key
2) Checked SFTP details.
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- Time Spent:
- 3h
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Scheduler testing
Jira updates
Email
Internal communication with Export Team
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- Time Spent:
- 0.5h
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Helping Smita for Scheduler
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- Time Spent:
- 3.5h
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Schedular Testing
Email
Jira updates
Internal communication
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- Time Spent:
- 6h
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Waker neuson issue analysis
File testing for May & Jun for waive entries
Internal discussion
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- Time Spent:
- 9h
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File testing & bug analysis.
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- Time Spent:
- 4h
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File testing
Internal discussion
File uploading
Jira updated
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- Time Spent:
- 4h
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Discussion with smita.
Tested may and june file according checklist and also for reported scenarios.
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- Time Spent:
- 3.5h
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Analysis of employees reported by client and send feedback to them.
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- Time Spent:
- 5h
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testing Wacker neuson file after deployment of Jira
WT-10365
mail to Amit
Internal discussion
Draft