Copying comments by Bharti Satpute in the email to me. (Thanks, Bharti.)

With the screenshots that you have shared, we verified the data in the database and figured out that the value for mandatory field on W4 form for ‘total number of withholding allowances that you are holding’ is entered as ‘0’ (zero).
Reason behind not displaying the ‘0’ value in the mandatory field – Earlier the requirement was to display ‘blank field’ if the mandatory field is entered as ‘0’ while saving the specific form. This implementation was done couple of years back. Note that the data ‘0’ is getting saved in database, but is just not displayed on the screen.

Correction – With the screens that you shared, we could identify this reason quickly and have provided a fix for this issue. Now even if the value is entered ‘0’ while saving the form, it will now be displayed as ‘0’ when you revisit the saved form. It will not display a blank mandatory field. This fix is deployed on LB today and will go on Stage and Production tomorrow. We will update the ticket accordingly.

CC Rajendra Joshi Veronica Blanco

Hi All,

Issue of W4 form not saving 0 value is fixed on LB. Swapnil Pandhare lets deploy it on Stage.

Thanks,
Hrishikesh.

Hi All,

Issue of W4 form not saving 0 value is fixed on Stage. Swapnil Pandhare lets deploy it on Production.

Thanks,
Hrishikesh.

Hi Veronica Blanco,

Issue of W4 form not saving 0 value is fixed on Production.
Please let me know in case you need any details from our end on this.

Thanks,
Hrishikesh

CC : Abhay Patil Swapnil Pandhare

Hi Veronica Blanco

Can you verify at your end and if it is fix please close the jira.

Thanks
Mahendra