WORKTERRAProject Type: software

WORKTERRA

Uploaded image for project: 'WORKTERRA'
  1. WORKTERRA
  2. WT-8649

Onboard - W4 Not saving info

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Critical
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      OnBoard
    • Reported by:
      Client
    • Item State:
      Production Complete
    • Issue Importance:
      Q1

      Description

      Hello,

      There are 2 new employees who had incomplete W4's. The information for "Withholding Category" and "Total number of withholding allowances" are blank. Onboard tour shows that the tour was 100% completed. When viewing the form, these 2 fields are marked as mandatory fields.

      Employees:
      Craig Guenther (W4 was corrected by employer today)
      Michael Suttle (Employer is connecting with employee to update)

      Client is live and actively entering new employees so this fix is priority. Since we have other clients who will also be using Onboard, please be sure to correct for the module and not the client.

      Thank you,

      Veronica Blanco

      CC: Abhay Patil, Amannda Johnson

        Attachments

        1. MandatoryMissing.jpg
          251 kB
          Abhay Patil
        2. Prod-1.png
          313 kB
          Rajendra Joshi
        3. Prod-3.png
          223 kB
          Rajendra Joshi
        4. TourComplete.jpg
          203 kB
          Abhay Patil
        5. WT-8649_W4 issue.wrf
          8.73 MB
          Rajendra Joshi

          Activity

          Ascending order - Click to sort in descending order
          veronica.blanco Veronica Blanco (Inactive) created issue -
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Field Original Value New Value
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Rajendra Joshi [ rajendraj ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Priority Medium [ 3 ] High [ 2 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment Prod-1.png [ 41200 ]
          Attachment Prod-2.png [ 41201 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Swapnil Pandhare [ swapnil.pandhare ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ]
          Original Estimate 1h [ 3600 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Remaining Estimate 1h [ 3600 ] 0h [ 0 ]
          Time Spent 1h [ 3600 ]
          Worklog Id 28500 [ 28500 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Rajendra Joshi [ rajendraj ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Comment [ Hi [~swapnil.pandhare],

          I have verified this issue on Production using company LONG. This issue is produced. The information filled in employee flow for "Withholding Category" and "Total number of withholding allowances" is displayed blank while viewing it in Partner log-in.
          PFA screen shots. !Prod-1.png|thumbnail! !Prod-2.png|thumbnail!


          With Best Regards
          Rajendra Joshi ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment Prod-2.png [ 41201 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment Prod-3.png [ 41202 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Veronica Blanco [ veronica.blanco ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 1h [ 3600 ] 2.25h [ 8100 ]
          Worklog Id 29124 [ 29124 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Swapnil Pandhare [ swapnil.pandhare ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 2.25h [ 8100 ] 2.75h [ 9900 ]
          Worklog Id 29464 [ 29464 ]
          veronica.blanco Veronica Blanco (Inactive) made changes -
          Priority High [ 2 ] Highest [ 1 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Assignee Swapnil Pandhare [ swapnil.pandhare ] Rajendra Joshi [ rajendraj ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Time Spent 2.75h [ 9900 ] 5.25h [ 18900 ]
          Worklog Id 29711 [ 29711 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Attachment WT-8649_W4 issue.wrf [ 41712 ]
          rajendraj Rajendra Joshi (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Veronica Blanco [ veronica.blanco ]
          abhay.patil Abhay Patil (Inactive) made changes -
          Attachment TourComplete.jpg [ 41762 ]
          abhay.patil Abhay Patil (Inactive) made changes -
          Attachment MandatoryMissing.jpg [ 41763 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Code Reviewed By Swapnil Pandhare [ 11900 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Assignee Veronica Blanco [ veronica.blanco ] Shubhangi Jadhav [ shubhangi.jadhav ]
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600)
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 5.25h [ 18900 ] 12.25h [ 44100 ]
          Worklog Id 30072 [ 30072 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Assignee Shubhangi Jadhav [ shubhangi.jadhav ] Rajendra Joshi [ rajendraj ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status Open [ 1 ] In Development [ 10007 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Assignee Rajendra Joshi [ rajendraj ] Hrishikesh Deshpande [ hrishikesh.deshpande ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Production Due Date 10/Mar/2017
          Stage Due Date 10/Mar/17 [ 2017-03-10 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Issue Importance Q1 [ 14900 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: LB Deployed(11600) Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213)
          khandu.kshirsagar Khandu Kshirsagar (Inactive) made changes -
          Item State Parent values: LB QA(10201)Level 1 values: Ready for Stage(10213) Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602)
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Stage Deployed(11602) Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217)
          ashwin.wankhede Ashwin Wankhede (Inactive) made changes -
          Item State Parent values: Stage QA(10202)Level 1 values: Ready for Production(10217) Parent values: Production QA(10203)Level 1 values: Production Deployed(10221)
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Item State Parent values: Production QA(10203)Level 1 values: Production Deployed(10221) Parent values: Production Complete(10222)Level 1 values: Closed(10223)
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Time Spent 12.25h [ 44100 ] 15.25h [ 54900 ]
          Worklog Id 30308 [ 30308 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) made changes -
          Assignee Hrishikesh Deshpande [ hrishikesh.deshpande ] Veronica Blanco [ veronica.blanco ]
          Resolution Fixed [ 1 ]
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          shubhangi.jadhav Shubhangi Jadhav (Inactive) made changes -
          Time Spent 15.25h [ 54900 ] 15.75h [ 56700 ]
          Worklog Id 30356 [ 30356 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Time Spent 15.75h [ 56700 ] 20.75h [ 74700 ]
          Worklog Id 32787 [ 32787 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Worklog Id 32787 [ 32787 ]
          swapnil.pandhare Swapnil Pandhare (Inactive) made changes -
          Time Spent 20.75h [ 74700 ] 22.75h [ 81900 ]
          Worklog Id 32791 [ 32791 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Production Complete [ 10028 ] Closed [ 6 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status In Development [ 10007 ] Local Testing [ 10200 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Local Testing [ 10200 ] Stage Testing [ 10201 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Stage Testing [ 10201 ] Production Testing [ 10202 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Status Production Testing [ 10202 ] Production Complete [ 10028 ]
          mahendra.mungase Mahendra Mungase (Inactive) made changes -
          Item State Parent values: Production Complete(10222)Level 1 values: Closed(10223) Parent values: Production Complete(10222)
          rakeshr Rakesh Roy (Inactive) made changes -
          Bug Severity Medium [ 16702 ]
          Production Due Date 10/Mar/2017 10/Mar/2017
          Stage Due Date 10/Mar/17 [ 2017-03-10 ] 10/Mar/17 [ 2017-03-10 ]
          satyap Satya made changes -
          Environment_New Production [ 18442 ]
          rakeshr Rakesh Roy (Inactive) made changes -
          Resolution Done [ 10000 ]
          Status Production Complete [ 10028 ] Closed [ 6 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Status Closed [ 6 ] Reopen in Production [ 10027 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Status Reopen in Production [ 10027 ] In Development [ 10007 ]
          Prashant.samal Prashant Samal (Inactive) made changes -
          Resolution Cancelled [ 10300 ]
          Status In Development [ 10007 ] Rejected [ 10004 ]

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 22.75h
                22.75h