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  1. WORKTERRA
  2. WT-8649

Onboard - W4 Not saving info

    Details

    • Type: Bug
    • Status: Rejected
    • Priority: Critical
    • Resolution: Cancelled
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Onboard
    • Labels:
      None
    • Environment:
      Production
    • Bug Severity:
      Medium
    • Module:
      OnBoard
    • Reported by:
      Client
    • Item State:
      Production Complete
    • Issue Importance:
      Q1

      Description

      Hello,

      There are 2 new employees who had incomplete W4's. The information for "Withholding Category" and "Total number of withholding allowances" are blank. Onboard tour shows that the tour was 100% completed. When viewing the form, these 2 fields are marked as mandatory fields.

      Employees:
      Craig Guenther (W4 was corrected by employer today)
      Michael Suttle (Employer is connecting with employee to update)

      Client is live and actively entering new employees so this fix is priority. Since we have other clients who will also be using Onboard, please be sure to correct for the module and not the client.

      Thank you,

      Veronica Blanco

      CC: Abhay Patil, Amannda Johnson

        Attachments

        1. MandatoryMissing.jpg
          MandatoryMissing.jpg
          251 kB
        2. Prod-1.png
          Prod-1.png
          313 kB
        3. Prod-3.png
          Prod-3.png
          223 kB
        4. TourComplete.jpg
          TourComplete.jpg
          203 kB
        5. WT-8649_W4 issue.wrf
          8.73 MB

          Activity

          rajendraj Rajendra Joshi (Inactive) logged work - 02/Mar/17 10:49 AM
          • Time Spent:
            1h
             
            <No comment>
          rajendraj Rajendra Joshi (Inactive) logged work - 07/Mar/17 07:36 AM
          • Time Spent:
            1.25h
             
            <No comment>
          rajendraj Rajendra Joshi (Inactive) logged work - 07/Mar/17 12:40 PM
          • Time Spent:
            0.5h
             
            <No comment>
          rajendraj Rajendra Joshi (Inactive) logged work - 08/Mar/17 10:44 AM
          • Time Spent:
            2.5h
             

            testing on long, long for hspl in employee login, partner login and admin login. Plus, video creation..

          swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 09/Mar/17 10:50 AM - edited
          • Time Spent:
            5h
             

            Analysis and discussion with Dev, QA

          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 09/Mar/17 01:24 PM
          • Time Spent:
            7h
             

            analysis
            coding
            internal discussion
            unit testing

          swapnil.pandhare Swapnil Pandhare (Inactive) logged work - 10/Mar/17 10:53 AM
          • Time Spent:
            2h
             

            Internal discussion

          hrishikesh.deshpande Hrishikesh Deshpande (Inactive) logged work - 10/Mar/17 01:01 PM
          • Time Spent:
            3h
             

            Testing on Lb, Stage and on Production.

          shubhangi.jadhav Shubhangi Jadhav (Inactive) logged work - 10/Mar/17 01:50 PM
          • Time Spent:
            0.5h
             

            stage and production check in

            People

            Assignee:
            veronica.blanco Veronica Blanco (Inactive)
            Reporter:
            veronica.blanco Veronica Blanco (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            6 Start watching this issue

              Dates

              Created:
              Updated:
              Resolved:
              Pre-Prod Due Date:
              Production Due Date:

                Time Tracking

                Estimated:
                Original Estimate - 1h Original Estimate - 1h
                1h
                Remaining:
                Remaining Estimate - 0h
                0h
                Logged:
                Time Spent - 22.75h
                22.75h