Hello Amber Love-Jones,

We had a discussion with development team and this issue has been already reported in JIRA ticket WT-8580 and its been worked upon by development team.

I will keep a watch on WT-8580, once its done. I will update this ticket as well.

Should you have any further queries, please let us know. Thank you!
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CC:Mandar Kulkarni,Vijay Siddha, Prajakta Belhe

Thank you for the update, [~Sumeet].

Amber

Hello Amber Love-Jones,

The issue WT-8580 which is related to WT-8690 is been verified and fixed on production could you please Check and verify at your end.

Please let us know if you have any queries. Thank you!

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CC:Mandar Kulkarni,Vijay Siddha

Hello [~Sumeet],

I am unable to verify coding updates/changes on the HR Simplified file feed as I do not have coding experience. I have alerted HR Simplified to advise once they receive weekly file feeds from WT.

Thank you.

Amber

Hello Amber Love-Jones

We have discussed and cross checked the scenarios with development and QA teams for LOA and for RH' - reduction in hours, The system is working fine as expected.

Could you please verify the above mentioned scenarios from UI / Customization?

Please do let us know if you have queries. Thank you!

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CC:Mandar Kulkarni,Vijay Siddha

Hello Sumeet.Kolge,

As mentioned, I do not know how I would verify coding changes made to a file feed. I have not received any additional discrepancies from HR Simplified, so at this point, I believe this issue has been resolved. I will reopen the ticket if any other instances such as this take place.

Thank you,

Amber

Hi Amber Love-Jones,

Thank you for your reply.
I am closing this ticket for now. Do reopen this, in case this issue reoccurs. Thanks.

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CC: Vijay Siddha, Mandar Kulkarni

Hello,

CHMC employee Adrian Torres EEID546070 terminated on 3/20/2017. HR Simplified confirmed that the employee's qualifying event was received on the COBRA file, but no benefits were listed.

The employee had the following active benefits:
Low PPO – EE+ Family
Metlife PPO Dental – EE+SP
VSP – EE Only

Please research. Please confirm that the coding for ALL HR Simplified files was reviewed for every+underlined text+ Prime facility listed in the ticket. Client is not happy that the same coding issues are occurring. I am also reattaching the HR Simplified Account Structure for 2017.

Thank you.

Amber

Hi Amber Love-Jones,

We have crossed check the CHMC employee Adrian Torres EEID546070 terminated on 3/20/2017 and below are our observation:

Adrian Torres was enrolled into following plans
Low PPO – EE+ Family
Metlife PPO Dental – EE+SP
VSP – EE Only

1. For Metlife PPO Dental and VSP plans

The termination date is set as never effective for these plans. We have checked this from Partner login >> CHMC >> search EE >> view history
Due to which these plans did not reflect on export files.
(Please refer screen shot Metlife and VSP.png)

2. For Low PPO

Employee data for this plan change was changed on 3/23/2017 on 3:15:53 PM (refer screen shot Low PPO.png) and the export file “Prime Healthcare_NEW HRSimplifed_COBRA Coverage_Group” was schedule on 3/23/2017 at 3:04:26 PM
(refer screen shot export.png)
Due to which this benefit “Low PPO Plan" did not get reflected on export file for this employee, it will get reflected on next export file.

Do let us know if you have any queries. Thank you!
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CC: Mandar Kulkarni, Vijay Siddha, Jaideep Vinchurkar,

Hello Sumeet,

St. Marys Regional Med. Ctr employee Melissa Galina (EEID186678) is on LOA effective 5/13/17. Employee's information went over on the HR Simplified file as:

xxx-xx-6526,DELPPO,PPO 1200,Sgl
xxx-xx-6526,VSP,Sign C Plan,Sgl
xxx-xx-6526,STMARY,PPO Low,Sgl

Employee is enrolled in the following (attached) plan in Workterra:

Please review and advise. We are continuing to experience problems with employees on LOA on the HR Simplified files; this needs to be resolved immediately.

Thank you,

Amber

Amit Thorve

Hi Amber Love-Jones,

Below are the 3C's

Concern : Wrong values sent on coverage feed.

Cause : There were wrong data transformation saved for for fields Key 1 Carrier and Key 2 Coverage. and this records are exported on 05/18/2017.

Correction : Chris Ellenberger have changed data transformation for the above fields on 05/30/2017. This will not be an issue going forward.

Please let us know if you required more information on this.

With kind regards,
Rajendra Pawar
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Vinayak Kulkarni Ganesh Sadawarte